Name: WILL BISHOP
Rating: 4,6

Critiques de WILL BISHOP

Client vérifié

Laurel, MD

2020 Hyundai Elantra

11/21/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service

Would return again for future needs

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/23/2020 05:23 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

Employés avec lesquels vous avez travaillé

WILL BISHOP

Tracy C.

Bowie, MD

2018 Hyundai Santa Fe Sport

11/15/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Back on the road in style

Other than it took a little longer than expected to check in because only one person was available but Will take care of me just fine when it was my turn

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/16/2020 04:37 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result.

Employés avec lesquels vous avez travaillé

WILL BISHOP

KARIMA MCDOUGALL

Dianna M.

District Heights, MD

2020 Hyundai Santa Fe

11/12/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Service Dept

I have made purchases from Pohanka since 1987 (Cutlas Cierra) and then in 2005 with the Hyundai Sonata. I have always been treated well with the service dept. big shout out to Will & Sean. They are like visiting a friend (almost 20 years). They call me by name, greeting me. I never feel it is about the money/commission; I believe they care about me as a person and look out for my interest. Thanks

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/13/2020 04:47 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Dianna. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

WILL BISHOP

RICHARD T BRITT

Lynda C.

Fort Washington, MD

2011 Hyundai Santa Fe

11/09/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

the place was ok just the time to do the work

you all took to long to get one of your parts to the shop

Non recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 12/01/2020 09:39 AM

Hi Lynda this is Kalyn I am a customer care representative. Thank you for your feedback and sorry you did not have an enjoyable experience. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

Employés avec lesquels vous avez travaillé

WILL BISHOP

Paulette W.

Fort Washington, MD

2012 Hyundai Elantra

11/06/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Maintenance Service on car

Your service advisors Will Bishop and Sean Tolton

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/09/2020 05:05 AM

We appreciate your positive feedback about our business and employees Paulette. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

DWAYNE FORRESTER

Robbin T.

Oxon Hill, MD

2017 Hyundai Sonata

11/05/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service is always great

When ever I have to had a bad experience.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/06/2020 05:12 AM

Thank you for your review and for choosing Pohanka for your service Robbin. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

WILL BISHOP

COLIN HENRY

Roberta W.

Washington, DC

2014 Hyundai Elantra

11/04/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Perfected Excellence!

The Service Provider, Willie, walked up to my car and asked how could he help me. I shared my concerns and he took my car to the service area. He provided me with updates on the repair via text. Upon my service being completed, he provided all the services needed on the car.

Overall, I appreciate everything this company provides.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/05/2020 05:39 AM

We appreciate your positive feedback about our business and employees Roberta. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

KARIMA MCDOUGALL

Jeanette H.

Greater Landover, MD

2017 Hyundai Santa Fe Sport

11/04/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

efficient customer service

to start the agent( Will ) met me at my car door. He got the needed information and because I was leaving to come back and pick up. I was done. He texted & called to give me updates about my car and when service was completed. Great service Will.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/05/2020 05:22 AM

We appreciate your positive feedback about our business and employees Jeanette. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

KARIMA MCDOUGALL

Tracy C.

Upper Marlboro, MD

2018 Hyundai Elantra

11/03/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer

Great service

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/04/2020 04:34 AM

We appreciate your positive feedback about our business and employees Tracy. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

COLIN HENRY

Client vérifié

Hyattsville, MD

2015 Hyundai Sonata

11/03/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

My service Tech Will was great as always!

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/04/2020 04:31 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

JEFFERSONS VALLADARES

Veronica B.

Washington, DC

2006 Hyundai Sonata

11/03/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

CUSTOMER SERVICE

THE FRONT END STAFF ARE EXCELLENT WILL AND SHAWN

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/03/2020 05:34 AM

We appreciate your positive feedback about our business and employees Veronica. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

JEFFERSONS VALLADARES

Client vérifié

Upper Marlboro, MD

2016 Hyundai Tucson

11/01/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service and Friendly Staff

I always get wonderful customer service from this dealer. Will Bishop and the other staff members in the service department always greet you with a smile and the work is always on point.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/02/2020 04:56 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

KARIMA MCDOUGALL

Client vérifié

District Heights, MD

2019 Hyundai Tucson

11/01/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Fast Service!

Always easy breeze service.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 11/02/2020 04:55 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

WILL BISHOP

DWAYNE FORRESTER

Noreen M.

Washington, DC

2017 Hyundai Santa Fe

10/19/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

from the scheduling to the complimentary car wash I was extremely satisfied

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/20/2020 04:24 AM

Thank you for your review and for choosing Pohanka for your service Noreen. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

WILL BISHOP

RICHARD T BRITT

Client vérifié

Brandywine, MD

2020 Hyundai Elantra

10/16/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

My Rep Will

Overall, some of the past reps just would not listen. Some had attitudes... unnecessary! This was last year. Now I have a 2020. Not a lemon. Mg service experience was like night and day. Again, I was very satisfied with my Rep; Will..

Still not sure about future service returns. Time will tell.

Thank you.

Non recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/19/2020 05:04 AM

Thank you for providing your feedback. We appreciate the time you have taken and will actively use it to improve our services to you. Feel free to follow up with any questions or concerns regarding your service with your Advisor.

Employés avec lesquels vous avez travaillé

WILL BISHOP

RICHARD T BRITT

Clarence H.

Fort Washington, MD

2017 Hyundai Santa Fe Sport

10/16/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Welcome and service

I always enjoy the friendly welcome and service I receive.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/19/2020 05:00 AM

We appreciate your positive feedback about our business and employees Clarence. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

Antina R.

Capitol Heights, MD

2014 Hyundai Azera

10/16/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer Service

From Sales to Service they take care of their customers!

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/19/2020 04:53 AM

We appreciate your positive feedback about our business and employees Antina. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

Keyaira J.

Clinton, MD

2017 Hyundai Elantra

10/07/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Convenient Location & Kind Front Desk Staff

I went to Pohanka Hyundai on October 5, 2020 to get a new wheel lock kit. When I arrived I checked in with Will. He greeted me shortly after I walked in. I explained why I was there and before checking me in Will made sure I knew the price of my service. He also let me know the estimated time for my service to be completed. My car was serviced within the estimated time block and Will let me know when my car was ready. He walked me over to the cashier who was also pleasant to talk with. I do not remember her name but she got me checked out and handed me my receipt and keys. I walked outside and my car was waiting and ready.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/08/2020 08:58 AM

We appreciate your AMAZING feedback about our business and employees Keyaira. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again

Employés avec lesquels vous avez travaillé

WILL BISHOP

RICHARD T BRITT

Sylvia B.

Bowie, MD

2013 Hyundai Santa Fe Sport

10/06/2020

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Overall service.

Prompt service.

Recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/07/2020 01:44 PM

Thank you for your review and for choosing Pohanka for your service Sylvia. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

WILL BISHOP

Client vérifié

Upper Marlboro, MD

2020 Hyundai Tucson

10/05/2020

Type de service : Repair

Vérifié Client

Catégorie : Service

n/a

service department is excellent

Non recommandé

MIGUEL D. de Pohanka Hyundai a répondu le 10/07/2020 01:47 PM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

WILL BISHOP

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