JV

JEFFERSONS VALLADARES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(42 reviews)
71

NS
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Nicole S.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Sales
I enjoyed purchasing my Hyundai Sonta my sales lady her personality and knowledge about Hyundai vehicles was Outstanding. She was a very good listener I explain to her what I wanted. And she made it happen I’m driving in 2022. All because she knew her job.
DAVID P. de Pohanka Hyundai a répondu le 09/11/2021 08:26 AM

Thank your for your feeback and comments!

Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2021
client vérifiéVérifié Client
Catégorie : Service
They Made It Right
I had an issue and they made it right.
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2021
client vérifiéVérifié Client
Catégorie : Service
They Made It Right
I had an issue and they made it right.
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/20/2021
Type de service : Repair
Catégorie : Service
Service was fine
No complaints about servicing vehicle but you have to better about notifying the customer when done. It would also be helpful if you let customers know that service hours are not the same due to Covid so you know when to start check on the status.
Recommandé
KALYN M B. de Pohanka Hyundai a répondu le 05/21/2021 05:40 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. Someone will be in contact with you soon to see if we can resolve the issue that took place.

Employés avec lesquels vous avez travaillé

CS
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Cherelle S.
Hyattsville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service done fast
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 04/29/2021 05:40 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service experience
Highly recommended
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 04/20/2021 11:53 AM

Thank you for your review and for choosing Pohanka for your service Terri. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

 

Employés avec lesquels vous avez travaillé

Client vérifié
Gambrills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Great service!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 04/02/2021 05:12 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

Client vérifié
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Nice work
Great work
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 03/29/2021 05:32 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

PM
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Porshia M.
Accokeek, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The professionalism
The wait wasn't long and the service offered was excellent. Sean was very pleasant.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 03/25/2021 11:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

EN
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Enyinnaya N.
Glenarden, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Clean location. I waited to have my car service and was happy that there was ample space for me to sit and get some work done while I waited. Will, my service provider, was great. Very friendly, patient, and knowledgeable. Appreciated the text updates. They had me in and out in the time expected. Would recommend.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 03/17/2021 05:15 AM

We appreciate your positive feedback about our business and employees Enyinnaya. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great
Great
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 03/04/2021 09:48 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

Client vérifié
Clinton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Good timing, great customer service and great communication
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/22/2021 04:33 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

TV
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Tamesha V.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Delivers fast and efficient services!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/15/2021 04:41 AM

Thank you for your review and for choosing Pohanka for your service Tamesha. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

LM
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Latoya M.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always professional
Always professional and attentive to my needs. I've been dealing with Pohanka for a really long time, since they were located on St. Barnabas Rd in Maryland and they are never short of professional. I get in and get out. I have 3 favorite people there who are always attentive to my needs and friendly Mr. Charles Bivens- salesman
Ms. Joanne- finance and Mr. Will- service. Always super nice to me. I would definitely recommend them to anyone trying to purchase a vehicle ?
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/15/2021 04:36 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Latoya. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

TS
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Taqiyyah S.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I have had a great experience at this dealership. Personnel friendly. knowledgeable, and all wearing their masks appropriately.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/12/2021 06:39 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

TW
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Tyrone W.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sean, Service representative
Sean is always friendly and accommodating!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/12/2021 06:25 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

CB
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Christine B.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great
Great Service only place I get my car serviced!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/10/2021 11:32 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Christine. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

AW
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Amaree W.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
It was outstanding and great
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/10/2021 09:17 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Amaree. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

IB
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Ian B.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Just had an oil change
I brought my car in for an oil change and got it back in a hour.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/27/2021 04:55 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Ian. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

PJ
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Patricia J.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional
Wouldn't take my car anywhere else.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/25/2021 05:04 AM

We appreciate your positive feedback about our business and employees Patricia. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

FB
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Fateema B.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai - Capitol Heights
I love Hyundai cars. Good experience at the dealership.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/15/2021 06:18 AM

Thank you for providing your feedback Fateema. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.