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Vancouver Toyota

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(22 480 Avis)
50
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
264
Total des ReScores
4,5
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
6
Total des ReScores
4,8
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
105
Total des ReScores
4,4
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(22 480 Avis)

CR
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CAROLYN R.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Fast Service
I barely had time to get comfortable in one of the cushy chairs when my recall work was completed.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/11/2025 08:48 AM

We appreciate your feedback regarding your recent experience at our dealership. It is great to hear that your recall work was completed efficiently. We're glad you found our waiting area comfortable. Your satisfaction is important to us, and we strive to provide timely service. Thank you for choosing us for your automotive needs.

Lynn Quiding
Customer Service Representative
3602535403

Client vérifié
Vancouver, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/10/2025
client vérifiéVérifié Client
6
Quick service that was customer oriented.
From check in to check out McCord's was focused on making the experience easy and accessible.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/10/2025 05:28 PM

We appreciate your feedback regarding your recent experience with us. It's great to hear that our team was able to make the process smooth and accessible for you. Your insights are valuable, and we continuously strive to improve our services. Should you have any further comments or suggestions, please feel free to reach out.

Lynn Quiding
Customer Service Representative
3602535403

SS
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STEPHEN S.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
5000 Mile check at 200,000 Miles
Excellenet Work, and was finished very timely
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/07/2025 09:42 AM

We appreciate your feedback regarding the excellent work and timely completion of your service. It is important to us that our customers receive top-quality service efficiently. We look forward to continuing to meet your automotive needs in the future.

Lynn Quiding
Customer Service Representative
3602535403

RS
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ROBERT S.
Battle Ground, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Quick service
Quick service. Showed us where to stand to be assigned to our customer service rep. Notified us appropriately when vehicle was finished.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/07/2025 09:43 AM

We appreciate your feedback about your recent experience with our service team. It is great to hear that you found our service to be quick and that our staff was able to guide you efficiently throughout the process. Ensuring clear communication is important to us, and we are glad you were kept informed about the status of your vehicle. Your satisfaction is our priority, and we look forward to serving you again in the future.

Lynn Quiding
Customer Service Representative
3602535403

JO
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JOLANTA O.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Great
David was ver knowledgeable polite and helpful
Great asset to your company
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/07/2025 10:25 AM

We appreciate your positive feedback regarding your experience with David. It is encouraging to hear that his knowledge and polite demeanor made a significant impact on your visit. Our team strives to provide helpful service, and it's rewarding to know that you felt well supported. Thank you for choosing Vancouver Toyota.

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé

MA
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MARK A.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Bought a new Tacoma Truck
I was in the market for a new truck and stopped at Vancouver Toyota to see what they had. They had a huge inventory of Tacoma's to choose from and made me a great deal to take one home. They were straight to the point and didn't try to play any games along the way. They valued my time and money and I would buy another car/truck from them anytime.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 04/04/2025 01:32 PM

Mark, we appreciate your feedback regarding your recent experience. It is great to hear that you found our inventory of Tacomas extensive and that you felt respected throughout the process. Ensuring a straightforward approach and valuing our customers' time and resources is a priority for us. Your willingness to return for future purchases is a rewarding testament to our commitment to customer satisfaction.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

PC
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PAULA C.
Camas, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/02/2025
client vérifiéVérifié Client
9
Used car purchase
I considered several cars and Matt, my sales representative, stayed patient throughout the process and my many questions. The process went smoothly.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 04/03/2025 02:15 PM

We appreciate you taking the time to share your experience, Paula. It's great to hear that Matt provided you with the support and patience you needed during your car selection process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Your feedback is valuable to us!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

KR
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KIM R.
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Very Helpful
So, I was stuck in traffic and I called the Service Center letting them know that I would be late. They were very kind in making sure I could get in even though I would be about 30 min late. Great Service and very understandable about my traffic condition.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 04/03/2025 02:14 PM

Kim, we appreciate you taking the time to share your experience with our Service Center. It's great to hear that our team was understanding and accommodating during your visit. We strive to provide exceptional service and it's rewarding to know that we could assist you, even in a challenging situation. Your feedback is valuable to us.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Client vérifié
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Excellent Service
Car was ready when promised. Great service
Kerrie K., Service Manager de Vancouver Toyota a répondu le 04/03/2025 02:14 PM

We appreciate you taking the time to share your positive experience. It is important to us that our customers receive timely service, and it's great to hear that your car was ready as promised. Thank you for choosing McCord's Vancouver Toyota; we look forward to serving you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

TR
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TAWNYA R.
Camas, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Amazing sales rep
Best sales rep. Made purchasing easy, would decently go through Matthew again. No pressure from him during the whole process from test driving to purchasing
Kerrie K., Service Manager de Vancouver Toyota a répondu le 04/03/2025 02:13 PM

We appreciate your positive feedback regarding your experience with our sales team. It is our priority to provide a seamless and pressure-free purchasing process, and we are pleased to hear that Matthew was able to facilitate that for you. Your satisfaction is important to us, and we hope you enjoy your new vehicle. Thank you for choosing McCord's Vancouver Toyota, Tawnya!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Client vérifié
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
9
Scheduled maintenance.
Scheduled maintenance well done. I would like the inside floor cleaned as this dealership service dept. used to do.
Lori B. de Vancouver Toyota a répondu le 03/31/2025 05:58 PM

We appreciate you taking the time to share your positive experience regarding your scheduled maintenance. Your feedback about the cleanliness of the interior floor is important to us, and we acknowledge its significance in enhancing your overall service experience. We will certainly relay your suggestion to our service team for future consideration .  If you could give me a call at my direct line at 360-360-4758.   Thank you for your continued trust in us for your automotive needs. 
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758


Client vérifié
Vancouver, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
8
Chef Jeff Was Really Nice
We were lucky to have Chef Jeff help us on the purchase of the 2022 Highlander. And thanks to Costco for putting us in touch with them. Really nice car and glad we got it in town. We saw many on the internet, but this one did not pop-up.
Steve and Gay, Vancouver
Kerrie K., Service Manager de Vancouver Toyota a répondu le 04/01/2025 02:50 PM

We appreciate your feedback regarding your recent purchase of the 2022 Highlander. It is great to hear that Chef Jeff provided you with excellent assistance throughout the process. If you have any further questions or need assistance, please don't hesitate to reach out. Your support means a great deal to us.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

RS
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RICHARD S.
Camas, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Excellent purchasing experience
The Sales team at Vancouver Toyota, particularly Nick and Rebecca, were excellent to work with throughout the purchase of our new vehicle. Knowledgeable, courteous, forthright, and diligent in every aspect of each interaction, from selection of the vehicle to signing the purchase documents. Best vehicle-purchasing experience of the dozens that I've made over the years.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 03/31/2025 07:35 AM

Richard, thank you for taking the time to share your experience with us. It is encouraging to hear that our sales team, specifically Nick and Rebecca, provided you with a seamless and positive vehicle purchasing process. We prioritize ensuring each customer feels well-informed and supported throughout their journey. We appreciate your business and wish you many enjoyable drives in your new vehicle!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Client vérifié
Saint Helens, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2025
client vérifiéVérifié Client
10
Another great experience at Vancouver Toyota
Brought my 2022 Tundra in to get it lifted and couldn’t be happier with the experience. I worked with Flynn, Ruben and Wyatt and from start to finish it was amazing. They were able to get my truck in right away and it was done when they said it would be and looks great. Can’t recommend Vancouver Toyota enough.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 03/30/2025 07:27 PM

It's wonderful to hear that you are satisfied with the lift work done on your 2022 Tundra and that the team, including Flynn, Ruben, and Wyatt, provided you with exceptional service. Meeting expectations with timely service and quality work is important to us, and it is rewarding to know that we achieved that for you. Your recommendation means a lot to us, thank you!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employés avec lesquels vous avez travaillé

AH
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APRIL H.
Ridgefield, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2025
client vérifiéVérifié Client
8
Maintenance
In for scheduled maintenance appreciated the input on things that were seriously needed.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 03/30/2025 07:30 PM

April, it's great to hear that you found the recommendations helpful in addressing your vehicle's needs. Providing valuable information to our customers to ensure their vehicles are running smoothly is important to us. Thanks for your visit!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
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