AK

Anna Karakotova

Vancouver Toyota

Évaluation globale

5,0

(17 reviews)

100

Critiques de Anna Karakotova

DD

DANIEL D.

Vancouver, WA

Toyota Tundra 2WD

06/07/2023

Vérifié Client

10

Buying aTundra

It was great working with Anna. It was easy buying experience.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 06/07/2023 03:27 PM

Thank you for your kind review, Daniel! We're so glad to hear that Anna made your car-buying experience a breeze. We strive to ensure all of our customers have a positive and easy experience when shopping with us and we're thrilled we could deliver that for you.

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

JZ

JOHN Z.

Portland, OR

Toyota Tundra 2WD

05/06/2023

Vérifié Client

10

Purchased a 2023 Tundra Platinum

Great experience working with Anna! She was so kind and helpful in finding me a Tundra, that, to be honest, I wasn’t expecting to purchase the day I came in for a test drive. She made everything feel effortless when trading in my Tacoma, and working with me on a great monthly lease!

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 05/07/2023 07:40 PM

Thank you so much for your kind words, John! We are so glad to hear that Anna was able to help you find the perfect Tundra and make the process of trading in your Tacoma effortless. We appreciate your business and are so glad you chose Vancouver Toyota!

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

SS

SCOTT S.

Star, ID

Toyota Tundra 4WD

12/16/2022

Vérifié Client

10

Great Car Buying Experience Every Time

Everyone that helped me with my new truck purchase, from the beginning with Kayla all the way to Phillip, was extremely professional and friendly. These folks always make it a really smooth and satisfying experience.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 12/18/2022 02:36 PM

Hi Scott,
Thank you for your review of our Sales Department and working with Kayla all the way to Phillip.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

CB

CHRISTINE B.

Hood River, OR

Toyota Tacoma 4WD

12/15/2022

Vérifié Client

10

Super easy, great team

Sam, Anna and Nathan made my first truck buying experience easy and fun! The team was knowledgeable and accommodating and I hope they all get a raise :)

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 12/16/2022 05:33 AM

Hi Christine,
Thank you for sharing your experience with buying your first truck, and working with Sam, Anna and Nathan in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

RH

ROBERT H.

Cathlamet, WA

11/16/2022

Vérifié Client

10

Never Disappoints

We just purchased our fourth vehicle from McCord’s. As always the process was to the point, hassle-free, and quick. Thank You!

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 11/16/2022 02:43 PM

Hi Robert,
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver
Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

CP

CINDY P.

Vancouver, WA

Toyota Corolla Cross

09/11/2022

Vérifié Client

10

2022 Toyota Corolla Cross

Got a new vehicle from McCords Vancouver Toyota. Anna was my salesperson.

Love dealing with this dealership. All details are completely transparent. Anna was superb. Not pushy. Followed the transaction all the way until I drove out of the parking lot. She listened to what my goal was and made sure that goal was fulfilled.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 09/12/2022 10:14 AM

Hi Cindy,

Thank you for the nice review of our Dealership and working with Anna in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Enjoy your new vehicle.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

RP

RIAN P.

Vancouver, WA

08/12/2022

Vérifié Client

10

Ordering and receiving a rav 4 hybrid.

Throughout the process of ordering buying and receiving my car the sales staff were extremely patient and helpful. I ended up getting a trim level higher in around half of the projected delivery time because of the diligence of the sales staff. From the initial order to the day of delivery I felt like my business mattered. Day of delivery I was made to feel like I was a priority and that I was being taken care of. I’m extremely impressed with the professionalism and the care taken by the sales staff to really create that welcoming environment. Excellent experience start to finish

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 08/23/2022 01:19 PM

Hi Rian,
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

Rebecca Hamilton

TP

Teena P.

Vancouver, WA

06/13/2022

10

Catégorie : Sales

Excellent Sale

Anna, Thank you so much for all the effort you have done for me. Amazing person with kind heart and so humble, I would have not got a car without you.
For people who searching for the right person please ask for Anna. Shez amazing and she gonna put 100% effort to get you what you exactly looking for.
Thanks again for all the help.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 06/13/2022 02:15 PM

Thank you for your review working with Anna in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Enjoy your new ride!

Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

SM

Serhii M.

Troutdale, OR

05/24/2022

10

Catégorie : Sales

I am very happy for my experience in this place

I had a wonderful experience with the manager Anna! She explained everything clearly and answered all my questions! I am satisfied with the service! Everything went at the highest level

Kerrie K., Service Manager de Vancouver Toyota a répondu le 05/25/2022 12:44 PM

Serhii, thank you for sharing your experience with, and compliments for, Anna. It is a pleasure to serve you and earn a five-star review.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employés avec lesquels vous avez travaillé

Anna Karakotova

TM

Taylor M.

Vancouver, WA

04/20/2022

10

Catégorie : Sales

Great experience

Anna was fantastic through this process. She kept me up to date about delays out of her control and the process was extremely smooth despite internet/printer issues.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/20/2022 05:09 PM

Hi Taylor,
Thank you for your review of Anna in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

VT

Val T.

Vancouver, WA

04/18/2022

10

Catégorie : Sales

First time buyer experience

This was our first car purchase from a dealership. I can’t thank Anna enough for making our purchase quick and easy! My wife loves her new Rav4 that is so rare to come by right now! Anna definitely pulled the right strings in order for us to walk away with our family SUV!

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/18/2022 02:08 PM

Hi Val,
Thank you for sharing your car purchase with us, working with Anna. I'm happy to hear that your wife loves her Rav4.
We appreciate our customers here at McCords Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

SM

Shelley M.

Ridgefield, WA

03/26/2022

10

Catégorie : Sales

Professional, kind, quick

For 25 years I have wanted to purchase my own Toyota, so this was a very important decision for me. Anna got right to it and helped me get into my long term investment with a professional attitude, while being personable with a great understanding of what I was looking for. With compassion and get it done attitude, Anna made sure the process was fast so that I didn't have a long wait.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 03/28/2022 03:01 PM

Hi Shelley,
Thank you for your review of Anna in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

KK

Kerry K.

Vancouver, WA

03/19/2022

10

Catégorie : Sales

I already wrote my overall review and sent it before I saw this full page...its long because we were impressed

Anna and Cincia are mentioned in my review...I sent it without the date and filling out these portions in advance...my apologies. I hope you can find my detailed review as these women deserve praise for making our experience really great! Nate is mentioned too. I put our names at the bottom of the reveiw and I believe my name was at the top also Thank you, Kerry Kelley

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 03/20/2022 06:56 PM

Hi Kerry,
I have informed their managers of your praise for Anna and Cincia so they are sure to get recognized for helping you.
We appreciate our customers at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

SS

SHAUNA S.

Ridgefield, WA

03/14/2022

Vérifié Client

10

Great experience

Anna was great to work with.

Kerrie K., Service Manager de Vancouver Toyota a répondu le 03/14/2022 05:33 PM

Shauna, thank you for taking the time to share this feedback for Anna. We love hearing that you had a great experience!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employés avec lesquels vous avez travaillé

Anna Karakotova

HH

Harrison H.

La Center, WA

03/07/2022

9

Catégorie : Sales

Great people greater experience

This was by far the easiest car buying experience I have ever had. I had gone to several out-of-state dealers and failed to find anything that was not $1000's over msrp. I could have saved time had I looked here first. The car market is crazy right now and to find a dealer willing to accept msrp, with no adjustmed prices was incredible. Anna Karakotova and was beyond helpful and went above and beyond for us. Also out financier, I believe her name was Emily, was also very helpful. 5 Stars.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 03/08/2022 12:22 PM

Hi Harrison,
Thank you for sharing your buying experience and working with Anna and Emily in our Sales Department.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

LK

Lilly K.

Vancouver, WA

03/05/2022

10

Catégorie : Sales

Above and Beyond

I had the best experience at Toyota with Anna. She went above and beyond to provide lots of helpful information and answer any questions I had.She made it so easy to purchase my first vehicle.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 03/07/2022 12:23 PM

Hi Lilly,
Thank you for your review of our Sales Department with Anna. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

DS

DMITRY S.

Snohomish, WA

01/25/2022

Vérifié Client

10

Excellent

Anna was great sales rep. Kept us in the loop on car arrival and had everything ready once it arrived. Fast and on point.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 01/25/2022 11:01 AM

Hi Dmitry,
Thank you for your 5 star review. We appreciate our customers here at McCord's Vancouver Toyota. Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Anna Karakotova

17 sur 17 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.