VB

Vernon Bagley

Vancouver Toyota

Évaluation globale

4,8

(17 reviews)

82

Critiques de Vernon Bagley

JJ

JAMES J.

Battle Ground, WA

Honda Ridgeline

02/13/2025

Vérifié Client

10

Great Experience!

The success of this dealership was reflected in the purchase of my 22 Honda Ridgeline. I inquired online, got the price I wanted. So, I went in and meet with Vernon & James. The rig was pulled upfront and ready to roll. Transaction was as agreed so I purchased the warranty from Steve at the end to give me coverage to 100k! Thanks guys!

Lori B. de Vancouver Toyota a répondu le 02/15/2025 10:55 AM

We appreciate your positive feedback regarding your recent experience with us. It's great to hear that our team was able to assist you in purchasing your 2022 Honda Ridgeline effectively. Ensuring that our customers get the price they want and a smooth transaction is always our goal. We're also glad you found value in the warranty for extended coverage. Thank you for choosing us for your vehicle purchase. Your support means a lot to us.
Thank you,
Lori Bonner
Customer Relations Manager
360-360-4758

Employés avec lesquels vous avez travaillé

MB

MADELINE B.

Portland, OR

11/06/2024

Vérifié Client

10

Great experience

The team at Toyota was easy to work with and purchase went smoothly, I felt supported and respected.

The only hiccup/headache I experienced was just two days after my purchase, the oil and check engine lights turned on my dash, and my car was barely running... This was extremely alarming to me as the car had just been serviced with no apparent issues just a month prior, but Toyota was extremely responsive - paid for the tow, and serviced my car with no charge.

Turns out there was no O-ring installed when the car was serviced last (at Toyota), which caused an oil leak. However, they fixed the problem, performed a health check, did a proper oil change, cleaned up the car, and sent me on my way. The service was quick and the staff members were knowledgeable and helpful. Other than that issue (which is now resolved) the overall experience was great.

Lori B. de Vancouver Toyota a répondu le 11/06/2024 03:33 PM

We appreciate you taking the time to share your experience. It is reassuring to know that our team made the purchasing process smooth and that you felt supported and respected throughout. We understand how concerning it must have been to encounter issues shortly after your purchase, especially with the oil and check engine lights turning on. It is our commitment to address such situations promptly, and we are glad to hear that our team was responsive and took the necessary steps to resolve the matter effectively. Thank you for acknowledging the efforts of our service team in fixing the issue, performing a thorough health check, and ensuring you were well taken care of. Your feedback will help us continue to improve our services for all our customers.
Thank you,
Lori Bonner
Customer Relations Manager
360-360-4758

Employés avec lesquels vous avez travaillé

Elena McCord-Barton

Client vérifié

Clyde Hill, WA

Toyota Tundra 2WD

08/17/2024

Vérifié Client

10

An answer to that prayer

Everything you dread about buying a car you will not find at Vancouver Toyota. I found a blessing, honesty, integrity, thoughtfulness with attention and care to the little details that made the process unlike anything I have ever experienced with a dealership. Thank you Vernon Bagley and the rest of the team at Vancouver Toyota.

Lori B. de Vancouver Toyota a répondu le 08/19/2024 09:47 AM

We are delighted to hear that your car buying experience at Vancouver Toyota was such a positive one! Providing a seamless and thoughtful process is key to what we do here, and we're thrilled that Vernon Bagley and the rest of our team left such a lasting impression. Thank you for sharing your kind words and for choosing Vancouver Toyota for your car buying needs. We look forward to welcoming you back in the future!
Thank you,
Lori Bonner
Customer Relations Manager
Vancouver Toyota
360-360-4758

Employés avec lesquels vous avez travaillé

Client vérifié

Ethel, WA

Toyota Highlander

08/05/2024

Vérifié Client

10

An Excellent car buying experience

We would highly recommend Vernon Bagley to anyone searching for a vehicle at Vancouver Toyota.

Lori B. de Vancouver Toyota a répondu le 08/06/2024 09:41 AM

We're delighted to hear that you had a positive experience with Vernon at Vancouver Toyota! Thank you for the recommendation. If there's anything else we can assist you with, feel free to reach out. We appreciate your support and look forward to being of service in the future.
Thank you,
Lori B
Customer Relations Manager

Employés avec lesquels vous avez travaillé

CJ

CAROL J.

Vancouver, WA

12/28/2023

Vérifié Client

10

My salesman was Excellent he did a great

I will never go shop at no other dealership this place was the best place to buy a car from

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 12/28/2023 03:21 PM

Thank you, Carol! We are so glad to hear that you enjoyed your experience at Vancouver Toyota. We strive to provide excellent customer service and we are grateful that you recognize our efforts.

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

SJ

SHANNA J.

Ariel, WA

05/06/2023

Vérifié Client

10

Zoom Zoom

The team took care of all our requests and sold us a clean car from afar.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 05/07/2023 07:43 PM

Thank you for your kind review, Shanna! We are so glad to hear that our team was able to take care of all your requests and provide you with a clean car. We appreciate your business and hope you enjoy your new car!

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Client vérifié

Vancouver, WA

04/19/2023

Vérifié Client

10

Fantastic staff and great service

Vernon was fantastic to work with and made the whole car buying experience completely stress-free. If we ever need another vehicle, we are definitely coming back.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/20/2023 09:55 AM

Thank you for your kind words! We are so glad to hear that Vernon was able to make your car buying experience stress-free. We look forward to seeing you again if you ever need another vehicle!

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

MJ

MERLYNE J.

Vancouver, WA

04/08/2023

Vérifié Client

9

2023 toyota camry se

Arrived at Mc Cord toyota was greeted at the parking lot with hello how are you and all that which I thought the person is just another customer coming to look for a car than as I walk in I saw this guy again in there which is Vernon a sales man there greet me again so we exchange words and he was very helpful work with me getting a car that I was looking for..I rated McCord vancouver toyota 5 star cause when you walk in you work with same sales person til the end not been rushing you or pressures you and selling you a car that you don't want or walk out unhappy..I was very pleased and happy working with Vernon at Mc Cord toyota vancouver and walk out with a 2023 toyota camry...thanks Vernon

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/08/2023 05:00 PM

Thank you for your kind words, Merlyne! We are so pleased to hear that Vernon was able to help you find the car you were looking for. We strive to provide excellent customer service and are glad that you had a positive experience. We look forward to seeing you again soon!

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

RS

ROBERT S.

Vancouver, WA

Toyota Highlander

02/18/2023

Vérifié Client

9

Return Customer

The 1998 Honda Accord, that was purchased as a used vehicle at McCord's Vancouver Toyota 21 years ago & has been driven by every member of our family, was in need of expensive repair work. So, I went back to the dealership for a replacement. Vernon worked with me on the price & I feel that I got a very good deal. This is the 3rd vehicle purchased from Vancouver Toyota by family members in the past year.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/18/2023 02:41 PM

Hi Robert,
Thank you for sharing your experience working with Vernon from our Sales Department.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Client vérifié

Troutdale, OR

02/16/2023

Vérifié Client

10

Purchased a new car

Excellent service by all!! Highly recommended.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/16/2023 05:45 PM

Thank you for your review and sharing your experience while in for service. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Client vérifié

Vancouver, WA

01/18/2023

Vérifié Client

5

Fantastic sales service but very slow process

The salesperson and Finance agent were efficient, kind, friendly, and professional.

However, I was not prepared to still be without my certified pre-owned car a week after I signed the papers.

The detailing/certifying process is extremely slow and I am still without my car even though the loan started. Not happy about that.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 01/18/2023 04:57 PM

I will have one of my Sales Customer Relations Manager reach out to you to discuss your experience and
where the process currently is at.

Sincerely,

Lynn Quiding
Customer Service Representative (Service)
3602535403

Employés avec lesquels vous avez travaillé

JG

JAIME G.

Woodland, WA

Toyota Tacoma 2WD

09/14/2022

Vérifié Client

8

TacomA-OK

Vernon was a great sales rep. He was not pushy and very knowledgeable about the truck being sold. Financing was painless as well felt like a fair deal was struck between both parties. Will shop with them again when it’s the wife’s turn for a new car.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 09/14/2022 05:55 PM

Hi Jaime,
Thank you for your review of your Sales experience working with Vernon. Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

NA

NICK A.

Battle Ground, WA

09/03/2022

Vérifié Client

10

Great Customer Experience

I had a great experience with Vancouver Toyota and Vernon, in particular. I’ve bought and sold a lot of cars and this was one of the easiest and smoothest transactions I’ve ever had. Vernon honored our time, had a great sense of what we were looking for, and got us into the perfect 4Runner for us. The dealer gave me top dollar on my trade in and was willing to work with me on the price of the 4Runner. In all, I felt that we all got a fair deal and I was grateful to be treated respectfully throughout the negotiation process. Vernon and the friendly folks at Vancouver Toyota are the real deal. I’d gladly do business with them and recommend them to friends and family members looking for a vehicle.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 09/05/2022 12:01 PM

Hi Nick,
Thank you for the review of Vernon in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

LM

LINDSEY M.

Vancouver, WA

08/27/2022

Vérifié Client

10

Great team

I had a better experience going into a used Toyota lot than I did going into a brand new Toyota lot. I did not feel like I was a burden coming in and the gentleman that helped me really took the time to understand what I needed being a single mother he got me the best deal and I was able to get a car the same day and make the whole experience very positive

Kerrie K., Service Manager de Vancouver Toyota a répondu le 08/29/2022 12:18 PM

Lindsey, thank you for sharing this great feedback with us. We are so glad that you had such a positive buying experience and we look forward to serving you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employés avec lesquels vous avez travaillé

DA

Dan A.

Kelso, WA

06/06/2022

10

Catégorie : Sales

A Genuinely Nice Guy

Friendliest and most genuine care sales rep I’ve ever worked with.

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 06/06/2022 05:18 PM

Hi Dan,
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

Client vérifié

Vancouver, WA

05/18/2022

Vérifié Client

10

purchased mazda cx5

Vernon was very easy to work with! We where so impressed with the way he heard what we were looking for and found examples to check out. The only one thing we would say was that we were so busy admiring the new bells and whistles the vehicle has, we just wish he would have pointed out the minor dent in hood and crinkle in front chrome plate, it wasn't a deal breaker but it was sad to notice after we got home. I really love the car and like I said earlier Vernon was a very nice, kind, good listener, easy to work with and would recommend him to anyone!

Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 05/18/2022 05:04 PM

I will have someone from my Sales Department contact you to discuss your experience.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Employés avec lesquels vous avez travaillé

DF

DEBRA F.

Vancouver, WA

02/14/2022

Vérifié Client

10

Fast & Easy. Very please with my purchase

Had a great experience. I did a trade and purchase. Definitely a customer for life.

Kerrie K., Service Manager de Vancouver Toyota a répondu le 02/14/2022 03:32 PM

Debra, thank you for your loyalty! We appreciate the opportunity to earn your business. Congratulations on your new vehicle!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Employés avec lesquels vous avez travaillé

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