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SureCritic / Concessionnaire de voitures neuves / Vancouver Toyota / Nate Needham
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Nate Needham

Vancouver Toyota
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(9 reviews)
78

Critiques de Nate Needham

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WALTER F.
Vancouver, WA
Toyota TUNDRA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2024
client vérifiéVérifié Client
10
Vehicle Purchase at McCord's Vancouver Toyota in Vancouver WA.
My vehicle Purchase experience at McCord's Vancouver Toyota was the most awesome vehicle purchase experience I've had. The people at McCord's Toyota were extremely kind, professional, and simply a pleasure to deal with. I am going to be an enthusiastic and grateful advocate for this dealership for a long time.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 09/18/2024 05:11 PM

We appreciate your positive feedback regarding your vehicle purchase experience at Vancouver Toyota. It is encouraging to hear that our team provided you with kindness and professionalism throughout the process. Your support as an advocate for our dealership means a lot to us. We are committed to maintaining high standards and ensuring that every customer has a pleasant experience. Thank you for choosing Vancouver Toyota for your automotive needs.

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
NN
Nate Needham
PC
Phillip Cianni
DS
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DENISE S.
Vancouver, WA
Toyota Venza
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2023
client vérifiéVérifié Client
10
Purchase of new car
Matt Townsend and Nate in finance were personable, knowledgeable, and gracious.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 10/23/2023 11:40 AM

Thank you so much for your great review, Denise! We are thrilled that you had an enjoyable experience working with Matt and Nate. We are proud of our team and strive to ensure that our customers are well taken care of and that their questions are answered. We appreciate your business and look forward to serving you again in the future.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employés avec lesquels vous avez travaillé
MT
Matthew Townsend
NN
Nate Needham
Client vérifié
Battle Ground, WA
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2023
client vérifiéVérifié Client
8
No surprises-on time
Vehicle ready when promised with easy check-in. Check out was longest part of experience.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 04/21/2023 09:07 AM

Thank you for your 5-star rating! We're glad to hear that your vehicle was ready when promised and that check-in was easy. We apologize for the length of your check-out experience and will work to make it more efficient in the future.

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
NN
Nate Needham
JE
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JORDAN E.
Battle Ground, WA
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2023
client vérifiéVérifié Client
10
New Vehicle Purchase
Everyone was very professional and prompt to address all our needs.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/01/2023 05:27 PM

Hi Jordan, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
LG
Luda Gomez
NN
Nate Needham
SE
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SHANNA E.
Gresham, OR
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2022
client vérifiéVérifié Client
10
Great customer service
We had such a great experience at McCord’s Toyota! Matthew in sales and Nate in finance were so kind and wonderful to do business with! It made the process of buying our vehicle so easy and no stressful.
David S. de Vancouver Toyota a répondu le 12/24/2022 09:32 AM

Hello Shanna, 

Thank you for sharing your recent service experience with us! We appreciate all of our customers here at McCords Vancouver Toyota.

Sincerely,

David Sharshakov
Customer Service Representative
360 449 7637
Employés avec lesquels vous avez travaillé
MT
Matthew Townsend
NN
Nate Needham
Client vérifié
Bellingham, WA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2022
client vérifiéVérifié Client
10
Trustworthy and Kind
I bought a 2023 Camry from Michael Emmons at Vancouver Toyota. He went above and beyond to make sure that everything went perfect with my purchase. He worked around all my needs and got me a payment that worked great for me. Joe in finance was very informative and made everything super quick and easy. I am very happy with my purchase and it's always refreshing to work with a dealership that is trustworthy and listens to it's customers needs. They are fair and don't mark up their vehicles making it evident that they care for their community and their needs. In this crazy market where getting a car is almost impossible, I appreciate a dealership going above and beyond to make my dreams become reality. From the moment I stepped into the dealership I felt welcomed and knew that this was the place where I wanted to purchase my car!
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 12/23/2022 08:28 AM

Thank you for sharing your experience with us. We appreciate our customers here at McCord's.
Sincerely

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
FB
Flynn Bernardi
JM
Joe Meusec
ME
Michael Emmons
NN
Nate Needham
RW
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ROSHELL W.
Washougal, WA
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2022
client vérifiéVérifié Client
10
Great service
Great service. Thank you Nate. I had to drop my car earlier than my appointment and was going to be out of service area for periods of time. I received text messages updating me and letting me know of additional work. I easily approved the work via text. The car was ready for me when I got back to the dealer.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 07/24/2022 08:41 PM

Hi Roshell,
Thank you for sharing your experience while in our Dealership for service. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
NN
Nate Needham
JN
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JON N.
Happy Valley, OR
Toyota 4Runner
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
client vérifiéVérifié Client
10
EXCELLENT STAFF AND SPEED OF TRANSACTIONS
I recently decided to switch from a local competitor I’d used repeatedly to Vancouver Toyota due to the availability of a particular vehicle. Since, I’ve been back 4 times to buy and sell vehicles. Each transaction has been transparent and speedy, and all the staff I’ve interacted with attentive and courteous. I would strongly recommend Vancouver Toyota to anyone looking for a new or used vehicle. The dealership is modern and clean and the vehicle selection appeared to be better than most competitors. I will definitely return for my next Toyota purchase.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 03/14/2022 05:37 PM

Jon, thank you for this wonderful feedback and your loyalty! We appreciate the opportunity to earn your business and look forward to serving you again! 

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employés avec lesquels vous avez travaillé
LG
Luda Gomez
NN
Nate Needham
Client vérifié
Kalama, WA
Toyota Corolla Hatchback
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/08/2022
client vérifiéVérifié Client
8
Made buying my first car a great experience
The finance department here is amazing. Didn’t make me feel I was being tricked into paying more than I wanted. Very upfront and honest. I truly appreciated it.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/08/2022 12:41 PM

Thank you for sharing your buying experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
DD
DeAnna Dean Rogers
NN
Nate Needham
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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