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SureCritic / Concessionnaire de voitures neuves / Vancouver Toyota / Rebecca Hamilton
RH

Rebecca Hamilton

Vancouver Toyota
Évaluation globale
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(5 reviews)
60

Critiques de Rebecca Hamilton

KM
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KARLENE M.
Brush Prairie, WA
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2024
client vérifiéVérifié Client
10
Excellent Experience
I received excellent customer service from the moment I walked into the dealership. I felt taken care of and no pressure to buy. I was able to get the vehicle I wanted (color and accessories) at a fair price. Trade in value was good too. I highly recommend Vancouver Toyota.
Lori B. de Vancouver Toyota a répondu le 11/04/2024 06:22 PM

We appreciate your feedback and are pleased to hear that you received excellent customer service during your visit. It is important to us that our customers feel supported without any pressure, and we strive to provide fair pricing and satisfactory trade-in values. Thank you for recommending Vancouver Toyota, and we look forward to serving you in the future.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

Employés avec lesquels vous avez travaillé
MF
Michael Furey
RH
Rebecca Hamilton
Client vérifié
Vancouver, WA
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2023
client vérifiéVérifié Client
9
Good Place to buy!!
Good experience. Was kept inform about the vehicle's arrival. Was not pushy on adding extra extension plans on vehicle. Gave a full tank of fuel when we picked up vehicle. Answered all my questions about the vehicle's multimedia system, even helped me get it set up.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/12/2023 06:06 PM

Thank you for sharing your buying experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
DS
Dominick Sadegh
RH
Rebecca Hamilton
Client vérifié
Vancouver, WA
Toyota RAV4
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/14/2022
client vérifiéVérifié Client
4
Bad experience
I came to the store in May to preorder a car and put a deposit. Right off the bat the sales rep was uninterested in helping. Over the next few months communication was horrible on the status of my car I wanted to switch sales reps. When I finally had a date for my car to arrive I told them when I would be back in the country, and they never emailed me back. Then I got an email 3 weeks later saying I had to pick up the car within 48 hours of arrival - when I would not be back yet from traveling. The new rep (Rebecca) was helpful and increased communication after me expressing my distress, but overall the experience was bad with poor customer service.
Employés avec lesquels vous avez travaillé
DD
DeAnna Dean Rogers
RH
Rebecca Hamilton
RP
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RIAN P.
Vancouver, WA
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2022
client vérifiéVérifié Client
10
Ordering and receiving a rav 4 hybrid.
Throughout the process of ordering buying and receiving my car the sales staff were extremely patient and helpful. I ended up getting a trim level higher in around half of the projected delivery time because of the diligence of the sales staff. From the initial order to the day of delivery I felt like my business mattered. Day of delivery I was made to feel like I was a priority and that I was being taken care of. I’m extremely impressed with the professionalism and the care taken by the sales staff to really create that welcoming environment. Excellent experience start to finish
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 08/23/2022 01:19 PM

Hi Rian, 
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
AK
Anna Karakotova
JW
Jason Weber
RH
Rebecca Hamilton
FO
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FESTUF O.
Ridgefield, WA
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2021
client vérifiéVérifié Client
10
Excellent Customer Service
I was impressed at how customer friendly this dealership is to it’s customers. As soon as I got there, my vehicle was picked up for service and alternate transportation arrangement was quickly made to drop me off. I was even more impressed when the service was completed at the promised time and I was again picked up and dropped off at the dealership. I’ve owned various vehicles both foreign and domestic, but this is the best customer service oriented dealership I’ve experienced. Keep up the good work, it’s much appreciated.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 12/18/2021 10:02 PM

Thank you for your review of our Service Department
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
RH
Rebecca Hamilton
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