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SureCritic / Concessionnaire de voitures neuves / Vancouver Toyota / Bryan Gregg
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Bryan Gregg

Vancouver Toyota
Évaluation globale
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(5 reviews)
60

Critiques de Bryan Gregg

RS
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RAYMOND S.
Vancouver, WA
Toyota Tundra 4WD Truck
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/30/2023
client vérifiéVérifié Client
0
Last service
Was advised rear brakes needed to be replaced. Second opinion showed front brakes needed to be replaced and front struts leaking. I have photos. Last visit said I needed a new battery. Second opinion said battery was not like new but was fine. Still working fine. I have lost confidence in your service department.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 06/30/2023 11:21 AM

Thank you for bringing this to our attention, Raymond. We take any and all feedback seriously and apologize for the mix up. We did view the video attached and saw that we had incorrectly marked the brakes needing repair. We strive for excellence in our service and after reviewing your experience. I am having Mike Moffitt reach out to you to discuss. 

Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 07/03/2023 02:31 PM

Raymond, 
My Manager Mike Moffitt & Brandon Sawchuk did try to contact you and were unable to leave a voice message for you.
Sincerely,
Lynn Quiding 
360 253 5403

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
BG
Bryan Gregg
AP
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ANDREW P.
Portland, OR
Toyota 4Runner
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2022
client vérifiéVérifié Client
10
THANK YOU!
My wife and I were so nervous to buy our first car. After visiting different sales lots over the last year, we finally found one that felt natural, low pressure, and folks that truly felt like they had our best interest. Alex, Michael, and Bryan really made it feel like we were buying a car from our friends. We are so grateful for a comfortable experience, and an even more comfortable 2023 4Runner SR5P! HIGHLY recommended. We will be back, and also sending our friends and family!
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 12/27/2022 06:49 AM

Hi Andrew, 
Thank you for sharing your 1st car buying experience working with Alex, Michael and Bryan. Enjoy your 2023 4 Runner!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
BG
Bryan Gregg
ME
Michael Emmons
AB
Alexandrea Batroukh
MG
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MARISSA G.
Vancouver, WA
Toyota Tacoma 2WD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2022
client vérifiéVérifié Client
10
Loving my new Tacoma!
I came into the dealership looking for a very specific Tacoma. Dustin was incredibly helpful, not pushy and made it happen for me. I walked out of there thinking that was the easiest car buying experience I’ve ever had.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 07/22/2022 09:01 AM

Hi Marissa, 
Thank you for sharing your experience working with Dustin. I'm sure you are enjoying your new Tacoma.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
BG
Bryan Gregg
DK
Dustin King
LD
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LISA D.
Vancouver, WA
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2022
client vérifiéVérifié Client
10
Tire issue
Always go out of there way to keep customers happy.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 07/07/2022 03:54 PM

Hi Lisa, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's 
Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
BG
Bryan Gregg
Client vérifié
Camas, WA
Toyota Tundra 4WD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2022
client vérifiéVérifié Client
10
Excellent Service
We were buying out a lease and had very time to complete the transaction. The team at Vancouver Toyota took care of all our needs quickly and efficiently.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/15/2022 08:20 AM

Hi,
Thank you for sharing your experience while working with our Sales Team.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
BG
Bryan Gregg
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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