VG

Viaime Gutierrez

Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(4 reviews)
75

Client vérifié
Bainbridge Island, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2024
client vérifiéVérifié Client
10
New RAV4 purchased
New RAV4 purchased with help from Viaime Gutierrez and Marcie Jones. They both provided a seamless 5 Star experience.
Kerrie K., Service Manager de Vancouver Toyota a répondu le 01/01/2025 08:43 PM

We appreciate your feedback regarding your new RAV4 purchase. It is great to hear that Viaime and Marcie provided you with a seamless experience. Our team strives to ensure that every customer receives exceptional service, and it is rewarding to know that their efforts met your expectations. Thank you for choosing us for your vehicle needs.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employés avec lesquels vous avez travaillé

FB
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FREDERICK B.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2023
client vérifiéVérifié Client
10
2024 Tundra Platinum Purchase
Kudos to Viaime and Hayden for providing prompt and superb service. Vaiaime was very helpful in assisting us with what we were looking to buy. She provided us with what were available and those in transit with the options/packages we specifically communicated. When we decided to reserve one of the Tundras in transit, she kept us informed and updated a few times a week on the status. The dealership also offered us a good deal for the purchase and for our trade-in.

Hayden was the sales consultant that worked with us with completing the purchase related documents when our new Tundra arrived, and also prep the Tundra for our receipt. We were impressed by his professionalism and patience as we navigated through the ID.me app to get my military discount. It was refreshing to experience that there are still dealerships that are not pushy and are hassle-free and are there to assist and provide the best service to its customers.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 11/30/2023 02:47 PM

Thank you for taking the time to share your experience with us Frederick. We strive to provide outstanding customer service and are delighted that Viaime and Hayden were able to assist you. We are so pleased that you found our staff and dealership helpful, and we are proud to be able to offer you a great deal for both your purchase and trade-in. We appreciate your business and wish you many happy miles in your new Tundra.

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé

DR
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DAVID R.
Portland, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2023
client vérifiéVérifié Client
10
Bought a truck
Viaime and Jeff were great to work with.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 02/09/2023 12:20 PM

Hi David, 
Thank you for your review of Viame and Jeff in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé

JP
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JOSEF P.
Battle Ground, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2022
client vérifiéVérifié Client
8
Quick
Professional, quicker than I was expecting.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 08/21/2022 06:39 PM

Hi Josef, 
Thank you for the review of our Service Department and sharing your experience. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.