ST

Sean Tolton

ASM
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1327 reviews)
70

Client vérifié
Oxon Hill, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sean from Service Department
Sean is very friendly & willing to help in any way to be sure you get your vehicle back as soon as possible.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 12/14/2020 04:53 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employés avec lesquels vous avez travaillé

Client vérifié
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service as always
Sean always makes my visits easy to deal with. He's honest and doesn't try to overwhelm me with work that's not needed
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 12/07/2020 11:49 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

Client vérifié
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I give all five stars nothing but exceptional service.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 11/23/2020 05:24 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

DD
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Deborah D.
Clinton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service, Great Smile, Great Manners
My advisor, Sean, was friendly, helpful and proficient. I felt safe in the clean environment. The amount charged was in keeping with the initial estimate. Just a pleasant experience.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 11/23/2020 05:23 AM

 We appreciate your positive feedback about our business and employees Deborah. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Client vérifié
Riverdale, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Sean tolton
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 11/17/2020 04:36 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

IT
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Ivy T.
Clinton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Provider!
I had a flat tire, so I needed to have it repaired, or I had to purchase a new one. Sean. did an excellent job in informing me of the process I needed to go through. He was very friendly, knowledgeable and professional. I had to return the next day for a new tire, but my wait time both days was minimal. I was very impressed. I highly recommend Pohanka Hyundai for service needs.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 11/13/2020 04:49 AM

We appreciate your AMAZING feedback about our business and employees Ivy. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

HD
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Henry D.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Manager Sean Tolston5
5 Star Review
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 11/06/2020 05:12 AM

Thank you for your review Henry. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

MJ
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Maria J.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wait time
Very good
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 11/02/2020 04:54 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employés avec lesquels vous avez travaillé

Client vérifié
Largo, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A good product and service team
A good product and service team
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/27/2020 04:40 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employés avec lesquels vous avez travaillé

KB
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Khil'i B.
Bowie, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Continuously great service!
Pohanka Hyundai continues to provide excellent service each time I need it.

This time, I brought someone with me to have their own vehicle serviced and they were shocked by the professionalism and care they were shown. It's such a wonderful feeling!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/26/2020 06:50 AM

We appreciate your positive feedback about our business and employees Khil'i. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

HT
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Hailey T.
King George, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional Service
Great customer service. I was a walk in appointment to get my tires rotated, oil changed, and inspection. They had me in and out within an hour on a busy Saturday!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/23/2020 04:43 AM

Thank you for your review and for choosing Pohanka for your service Hailey. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

OG
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Otis G.
Silver Spring, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service from Sean
I always look forward to dealing with Sean. Great person and very knowledgeable.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/21/2020 04:24 AM

We appreciate your positive feedback about our business and employees Otis. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

DC
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David Christopher C.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service when I got my car checked
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/21/2020 04:23 AM

We appreciate your positive feedback about our business and employees David. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

AB
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Anita B.
Clinton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Clean, efficient, good personnel
Sean is an excellent service attendant.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/12/2020 08:00 AM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

TG
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Tamara G.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No comment
Leave a comment
Non recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/08/2020 08:59 AM

Thank you for your review and for choosing Pohanka for your service Tamara. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

CT
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Cheryl T.
Hyattsville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional Quality Service
The employees at The Hyundai Dealership on Ritchie Road @ Ritchie Station are always very professional, Provide quality service and keep me very well informed about what’s happening with my vehicle.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/08/2020 09:00 AM

Thank you for your review and for choosing Pohanka for your service Cheryl. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business

Employés avec lesquels vous avez travaillé

SD
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Susan D.
Bowie, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service advisor
Sean is a very helpful service advisor and goes over and above to make the service experience seamless
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/08/2020 09:01 AM

 We appreciate your positive feedback about our business and employees Susan. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Client vérifié
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
It was close to my house.
Overall I had a good experience with Hyundai pohanka
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/07/2020 02:12 PM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

BM
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Brendan M.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Everyone does a good job but Sean (specifically), gives outstanding service every time I’m there. Always communicates clearly and is always informative..
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/07/2020 02:01 PM

 We appreciate your positive feedback about our business and employees Brendan. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

LW
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Leslie W.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great
great service
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 10/07/2020 01:46 PM

Thank you for your review Leslie. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.