ST

Sean Tolton

ASM
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1327 reviews)
70

Client vérifié
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service!
Great staff and speedy service!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/15/2021 04:41 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

TW
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Tyrone W.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sean, Service representative
Sean is always friendly and accommodating!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/12/2021 06:25 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

DJ
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Debra J.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Service that’s received
Every time I come in for service I’m always satisfied, don’t have any complaints
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/10/2021 09:28 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Debra. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

AW
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Amaree W.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
It was outstanding and great
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/10/2021 09:17 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Amaree. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

PG
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Paula G.
Greater Landover, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The waiting area was clean. The timeframe of service completed was within my expectation.
My Service representative (Sean) was polite & very informative. Very helpful. I am grateful for his knowledge & kindness during my visit.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 02/10/2021 09:16 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Client vérifié
Largo, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/28/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Visit
Customer Service Rep Sean went above and beyond to provide excellent customer care. Pohanka Hyundia should be grateful for the professional quality service that Sean delivers.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/29/2021 01:37 PM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. We will also reevaluate our approach and intend to leave you with your best experience on your next visit. 

Employés avec lesquels vous avez travaillé

IB
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Ian B.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Just had an oil change
I brought my car in for an oil change and got it back in a hour.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/27/2021 04:55 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Ian. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé

PJ
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Patricia J.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional
Wouldn't take my car anywhere else.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/25/2021 05:04 AM

We appreciate your positive feedback about our business and employees Patricia. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

AH
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Anthony H.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Smooth Sean
Sean customer service was exceptional
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/19/2021 06:28 AM

Thank you for your review and for choosing Pohanka for your service Anthony. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

JS
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Jacquelyn S.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Pohanka’s pleasant and knowledgeable personnel!
My service visit was for a recall repair. My service advisor ordered the part, called me when it was received, and made sure that my visit was as convenient as possible. I couldn’t ask for more!
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/18/2021 09:17 AM

We appreciate your positive feedback about our business and employees Jacquelyn. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

DJ
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Derek J.
Falls Church, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best place to buy a car.
The energy and level of customer service is outstanding.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/15/2021 06:17 AM

 We appreciate your positive feedback about our business and employees Derek. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

Client vérifié
Greater Landover, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Scheduled appointment time should be considered instead of saying we do service on basis of first come first serve. Other than that service experience was great and satisfactory
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/15/2021 06:15 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employés avec lesquels vous avez travaillé

MJ
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Marcella J.
Fort Washington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personnel and service
Sean Tolson the service tech is very professional and caring. Whenever I come or make an appointment I always ask for him, because I know whatever the problem is he’s going to make sure it’s taken care of.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/15/2021 06:14 AM

We appreciate your positive feedback about our business and employees Marcella. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

IS
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Inez S.
Greenbelt, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Very professional and courteous.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/14/2021 11:25 AM

We appreciate your positive feedback about our business and employees Inez. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

BH
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Bluette H.
Fairmount Hgt, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I live close and as senior this is important and good dependable service.
I was treated as I was important. Mr Tolton took time to make sure that I understood all that was needed and done.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/14/2021 10:40 AM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employés avec lesquels vous avez travaillé

HE
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Hermina E.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Clean and inviting
The service was fast and the staff were very efficient. Very good customer service.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/09/2021 11:11 AM

Thank you Hermina for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

VC
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Vincent C.
Clinton, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/06/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professionalism of service rep
Satisfied with service
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 01/18/2021 09:52 AM

Thank you for your feedback Vincent. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

Employés avec lesquels vous avez travaillé

JT
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Johnny T.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best World class service at Hyundai
First I would like to thank Sean and Shannon in services at pohanka Hyundai for their extraordinary world class service. Also the Hyundai family have always show professionalism and kindness to me. I will always be sort of the family and will come back again for my next car.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 12/30/2020 02:25 PM

Thank you Johnny for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

Client vérifié
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The communication took the customer and explanation of service provided.
The wait time was just as they promised. The communication bylaws email exceptionally well.
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 12/30/2020 02:28 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employés avec lesquels vous avez travaillé

JP
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Jocelyn P.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great
Greay
Recommandé
MIGUEL D. de Pohanka Hyundai a répondu le 12/21/2020 01:26 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.