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SureCritic / Concessionnaire Ford / Mike White Ford of Coeur d'Alene / Brent Parker
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Brent Parker

Mike White Ford of Coeur d'Alene
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(432 reviews)
77

Critiques de Brent Parker

RS
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RONALD S.
Post Falls, ID
Ford Bronco
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2022
client vérifiéVérifié Client
10
Catégorie : Service
Service
Very professional. Great service. Vehicle was completed on schedule.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/04/2022 12:46 PM

Ronald, thank you for the great review! We're so glad that you had such a successful experience with our team! We look forward to serving you again in the future.

Employés avec lesquels vous avez travaillé
BP
Brent Parker
JB
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JULIE B.
Coeur D'Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2022
client vérifiéVérifié Client
10
Catégorie : Service
Great service experience
Staff very courteous and professional. Quality of work exellent. Work done on schedule. I strongly recommend Mike White Ford's service team.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/04/2022 12:33 PM

Julie, thank you for the great review! We're very proud of our team and glad that you've had such positive experiences with them! We look forward to serving you again in the future.

Employés avec lesquels vous avez travaillé
BP
Brent Parker
Client vérifié
Coeur D Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2022
client vérifiéVérifié Client
10
Catégorie : Service
Pleasant
Always friendly and attentive
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/04/2022 12:32 PM

Anonymous, thank you for the 5 star review. Friendly and attentive are always our main goals! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
RD
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ROGER D.
Coeur D Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
.
.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/04/2022 12:23 PM

Roger, thank you for the 5 star review! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
Client vérifié
Coeur D Alene, ID
Toyota RAV4
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/26/2022
client vérifiéVérifié Client
6
Catégorie : Service
Timely service on my vehicle and great customer service.
This is the first questionable experience I have had with service of my vehicle at Mike White Ford, concerning my tire check and rotation. After leaving, and driving less than 5 miles, my low tire alert light came on. Upon returning, and having the pressure checked, it was found that all 4 tires were approximately 10 #'s low in air pressure. Your service department remedied the problem without hesitation, but it leaves me to wonder if your equipment was faulty or how/why this would occur. I realize this is not the 'norm' for your facility, but of concern.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/26/2022 02:33 PM

Anonymous, thank you for letting us know about your experience. We're going to discuss with our team and double check the calibration on our equipment so that this shouldn't be an issue again. Thank you!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
HW
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HELEN W.
Spirit Lake, ID
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2022
client vérifiéVérifié Client
10
Catégorie : Service
As usual, great service and service advisor.
Always very pleased with my service advisor. They are pleasant and knowledgeable
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/25/2022 03:05 PM

Helen, thank you for the 5 star review. We're so glad that you were pleased with both your service and advisor. We'll be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
DG
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DENNIS G.
Post Falls, ID
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2022
client vérifiéVérifié Client
10
Catégorie : Service
Quick and thorough
Mike White Ford has always been very thorough and answered any questions I may have had. Very pleasant experience.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/25/2022 03:04 PM

Dennis, thank you for the kind review! We're proud of our team and glad that you've had positive experiences with them. Thank you for choosing Mike White Ford.

Employés avec lesquels vous avez travaillé
BP
Brent Parker
ST
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Steve T.
Cheney, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2022
client vérifiéVérifié Client
10
Catégorie : Service
Lube, oil, etc.
Easy to schedule online, prompt service at the counter, and the service was done well and on time. I had to attend a virtual meeting while the work was being done, and Brent suggested a perfect out-of-the way corner for me to handle the meeting.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/25/2022 03:01 PM

Steve, thank you for the 5 star review! We're so glad that your service experience went well and that Brent was able to direct you towards an area where your virtual meeting could take place. Thank you for choosing Mike White Ford.

Employés avec lesquels vous avez travaillé
BP
Brent Parker
LW
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LAWRENCE W.
Nine Mile Falls, WA
Ford F350
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/23/2022
client vérifiéVérifié Client
8
Catégorie : Service
10K Service
Upon arriving home, I noticed that the tonneau cover was not adjusted as requested. In fact, the adjustment screw was missing.

Today, when attempting to check the tire pressures, I found that the tires were improperly mounted with no way to get to the inner tire schraeder valve. I think this warrants some training.
Employés avec lesquels vous avez travaillé
BP
Brent Parker
JR
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JOANNE R.
Rathdrum, ID
Ford Escape
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/20/2022
client vérifiéVérifié Client
0
Catégorie : Service
Things have changed!
I used to be able to come in for an oil change and get a diagnostic of any issues my car might be having. NOW, not only do I need to return for that diagnostic, but I get to pay over $100 to have it done. THEN I get to return a third time and have the repairs done. Shouldn't you at least deduct the cost of the diagnostic from the repair bill? As you reported, I have a "very large oil leak" (I knew that already). You cannot get me in for 6 weeks to tell me I have an oil leak. By the time it is fixed, I might not have any oil left and my car might be ruined. I am very disappointed in my latest visit.
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BP
Brent Parker
RB
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RODNEY B.
Rathdrum, ID
Ford F350
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
10/19/2022
client vérifiéVérifié Client
4
Catégorie : Service
Mr Rod Boyer
Service person only wanted to talk about what was important to him. Did not want to discuss problems I had and how to resolve them. Did not help me tell I was going to pay for service
Employés avec lesquels vous avez travaillé
BP
Brent Parker
TG
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TERRE G.
Hayden, ID
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2022
client vérifiéVérifié Client
10
Catégorie : Service
Tire Alignment
Fast & easy check in & out. Service done promptly. Excellent customer service
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/19/2022 02:47 PM

Terre, thank you for the excellent review! We're so glad that your alignment was easy and timely! Thank you for choosing Mike White Ford and being part of the Mike White Ford Family!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
LM
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LAURA M.
Coeur D Alene, ID
Ford Maverick
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2022
client vérifiéVérifié Client
10
Catégorie : Service
Oil change and snow tires put on
I always receive excellent customer service. Everyone is polite, attentive and helpful. Honestly the best car dealer service I have ever experienced in my almost 40 years of driving. Highly recommend.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/19/2022 02:44 PM

Laura, thank you for the incredible compliments! We're so proud of our team and glad that you've had such positive experiences with them! Thank you for choosing Mike White Ford and being part of the Mike White Ford Family!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
Client vérifié
Post Falls, ID
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2022
client vérifiéVérifié Client
10
Catégorie : Service
Good service
The only concern is not being able to enjoy the Ford coverage of the included oil, oil filter change, and tire rotation at another Ford dealership. When I showed up at Frontier Ford of San Jose, CA, the service clerk wanted me to pay for a package I already purchased. I should not have to call my primary dealer nor drive almost 2000 miles for an oil change. I was on the road and was told this service was complimentary. I was proved wrong. Please fix the miscommunication. Thanks
Employés avec lesquels vous avez travaillé
BP
Brent Parker
DP
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DAVID P.
Post Falls, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2022
client vérifiéVérifié Client
10
Catégorie : Service
Service on my F350
Mike White Ford always does a great job with my F350. The service is simply outstanding. Thanks for taking good care of my truck and me and my dog:)
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/19/2022 02:37 PM

David, thank you for the kind words. It is a pleasure working on your F350. You (and your dog) are always welcome to stop by! Thank you for choosing Mike White Ford! Thank you for being part of the Mike White Ford Family!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
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Client vérifié
Post Falls, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/10/2022
client vérifiéVérifié Client
10
Catégorie : Service
went very well
went smooth and easy
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/11/2022 03:52 PM

Anonymous, thank you for the 5 star review! We're so glad that your time with us was smooth and easy! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
JS
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JAN S.
Hayden, ID
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2022
client vérifiéVérifié Client
10
Catégorie : Service
Consistently helpful
The service department employees are always courteous, knowledgeable and patient.
They answer my questions, make suggestions and follow through.
They're always on time and honest.
I trust Mike White Ford.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/11/2022 03:51 PM

Jan, thank you for the kind review! We're very proud of our service team and glad that you have had multiple positive experiences with them! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
WG
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WILLIAM G.
Newman Lake, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2022
client vérifiéVérifié Client
10
Catégorie : Service
F 150 oil change
Staff is great! Always a good experience.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/06/2022 02:58 PM

William, thank you for the great review! We're very proud of our team and glad that you've had positive experiences with them! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
Client vérifié
Hayden, ID
Ford Bronco
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2022
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
I did not purchase my vehicle at Mike White but they were very helpful and professional when I came in to get my oil changed. I will continue to schedule all work through them.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/30/2022 02:59 PM

Anonymous, thank you for the positive review! We are more than happy to serve you and anyone who has purchased a vehicle anywhere. There's always room for more in the Mike White Ford family! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
KB
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KIMBERLY B.
WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
Always amazing
Errand commitment never a negative experience!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/30/2022 02:55 PM

Kimberly, thank you for the amazing review! We're so glad that you enjoy bringing your vehicle here! We look forward to serving you again in the future.

Employés avec lesquels vous avez travaillé
BP
Brent Parker
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