Brent Parker

We appreciate your feedback, David, and are glad to hear your oil change experience exceeded your expectations. It's great to know our team is efficient, professional, and ready to go when you arrive. We aim to make our oil changes fast and easy, so we're happy that we hit the mark. If you ever have any suggestions or need anything else, don’t hesitate to let us know!

We appreciate you taking the time to share your experience with us, Mike! We're glad to hear that your oil change on the F350 was smooth sailing and that our team made the process a breeze. It sounds like we can add "friendliness" to our list of services! If you have any more automotive adventures in the future, we're here and ready to help.

It's fantastic to hear that our team was able to provide you with responsive and timely service! We aim to deliver customer service that makes your life easier. If there's anything else we can do to earn that fifth star, just let us know. Your feedback is what keeps us on our toes!

We appreciate you taking the time to share your thoughts with us! We're pleased that you found our service excellent and that we could fix that pesky brake light for you. Safety first! We genuinely apologize for the surprise price increase, however. Like everyone, we sometimes have to make changes in our pricing to reflect material cost increases, but we should have done more to keep you in the loop. We definitely want to make sure our customers feel prepared and informed when it comes to service costs. As for the oil spot, nobody wants to find that unwelcome addition on their carpet. We usually use protective covers to avoid these mishaps, so it's disappointing to hear we fell short in that area. We're glad you were able to tackle the cleanup. We'll be sharing your feedback with the team so we can up our game. Thank you for being part of the Mike White Ford family!

Thanks for the five-star rating! We're glad to know you had a positive experience with our team! If there’s anything particular you’d like to share or any way we can help further, feel free to let us know. Your feedback is like gold, even the nuggets that come without a map.

We appreciate your feedback! It sounds like everything went smoothly, which is music to our ears. If we could bottle up that kind of experience, we’d have a bestseller on our hands! If there's anything else we can help you with, just let us know.

It's wonderful to hear that you experienced quality service throughout your visit! Our team always aims to treat customers like family. We're glad you felt that personal touch and hope the journey with your vehicle continues to be smooth. If you need anything else, you know where to find us!

We're glad to hear you enjoyed your experience! Friendly faces really do make a difference in your car shopping journey. We appreciate you taking the time to share your feedback. Looking forward to welcoming you back for your next adventure!

Thank you, Ken! We're glad to hear that Mike White Ford is hitting all the right notes when it comes to service. It's great to know that our team is keeping your vehicles running smoothly and getting you back on the road without any hiccups. Your trust in us means a lot, and we promise to keep delivering that level of professionalism—after all, we like to think of ourselves as the “pit crew” for your cars! Looking forward to continuing to serve you and your vehicles.

Thanks, Robert! It's wonderful to hear that your truck was in and out in under an hour! We aim to keep things smooth, professional, and as easy for you as possible. Our team is always ready to roll, so we're glad to know you felt the friendliness and efficiency. We're glad to have you as part of the Mike White Ford family. Enjoy the miles and call us when you need us!

Thanks, Truc! It sounds like we've hit the sweet spot with our scheduling and service! We're glad to hear that our team has been kind and attentive while keeping things moving quickly and at reasonable prices. We aim to make your experience as smooth as a freshly paved road. If you ever need anything else, we’re just a call away!

We're delighted to hear that your 40K service for the Mach E was as smooth as a well-oiled machine! It's a good sign when the maintenance is low-key and quick—just like any good click-and-go feature should be. If only all car services felt like a pit stop in a race! We appreciate your taking the time to share your experience with us. Safe driving, and may your Mach E keep bringing you joy on the road!

We appreciate you taking the time to share your thoughts with us, James. We understand that pricing can sometimes feel a bit on the higher side, even when we throw in a complimentary car wash to keep things shiny, but we're always striving to provide excellent service and quality parts at a reasonable cost. Your feedback is important to us, and we hope to see you again next time you need automotive service so we can earn that fifth star!

Thank you, Dina! We're glad to hear that Brent made such a positive impression during your first service with us! It sounds like he really knows how to put the "service" in "service advisor." We're all about looking out for both our customers and their cars, so it's fantastic to know you felt that care. We can’t wait to welcome you back for your next visit—it sounds like it’ll be more of a reunion than anything else!

We're glad to hear that our team made your experience smooth and pleasant, David! It's always our goal to get things done efficiently while keeping a friendly atmosphere. Thanks for being part of the Mike White Ford family. We appreciate your feedback and look forward to serving you again whenever the need arises!

We're glad to hear that our team did right by you, Ronald! We pride ourselves on providing top-notch service—like a trusty automotive sidekick. If you ever need anything else, know that our team is just a quick visit (or phone call) away. Happy driving!

We're glad to hear that your oil change experience was smooth and simple, Cindy! It's always our goal to make everything as easy as pie, and it sounds like we hit the mark this time. We're pleased you found the convenience of the Ford app helpful and that our team was quick to get you in and out. Checking fluid levels and changing that air filter? Just part of our secret recipe for keeping your engine happy! We appreciate your business and hope the miles continue to treat you well.

Stephanie, we apologize that your experience wasn't what we strive for. Our team usually provides a welcoming and friendly environment, so we are disappointed to hear that wasn't your experience. It looks like your oil change did take a little longer than our one hour estimate due to the additional work regarding the battery clips that you inquired about. This additional work was not quoted in our original time estimate and we apologize for not being more accurate.

In regard to the price of the oil change and tire rotation, our base price is a standard $69.95. That price provides for 6 quarts of oil, which is the standard for many vehicles. Your vehicle requires 10 quarts of oil, so there is an additional cost of $4.50 per quart of oil. We hope that this clarifies any questions that you may have. However, if you have any additional questions, please feel free to reach out to our Quick Lane Manager, Cole Patterson at (208) 664-9215 or cpatterson@mikewhiteford.com. Thank you.

It's great to hear that we got things done quickly for you, Roger! We always aim to get things done fast and done right. Your time is valuable, and we're glad to have met your expectations. If there's anything else you need, just give us a shout!

Thanks, Erik! It’s great to hear that one of our team members made such a positive impression! It sounds like he was on top of his game, ready to tackle your car needs like a pro. We take pride in our helpful staff, and we'll make sure to keep that energy going. If you have any more questions or need assistance, don’t hesitate to reach out!