A shout out to the front desk…Johnny and Joe! They are welcoming, friendly, good listeners and saw th
at my concern was brought to the attention of the right person.
I’m a fan of this business and will return and refer others. If you are wondering if you should try them out…wonder no more…make an appointment!
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Randy was amazing in helping us find the right vehicle for our needs. We were in no hurry and he kept
us in the loop and let us know of any vehicle fitting our preferences the moment it showed up.
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Jonathan Hedden, Mike Vickhammer, and Alan were absolutely top-notch from start to finish!
After n
early two weeks of gathering details, working through numbers, and getting everything lined up, my wife and I made the trip all the way from West Virginia, and I can honestly say it was worth every mile.
The level of service we received was nothing short of exceptional. They even stayed after hours to accommodate our arrival time and had everything ready to go when we got there. From the moment we arrived, they treated us like we had been lifetime customers, not like people they were meeting for the first time.
The entire process was straightforward, professional, and genuinely enjoyable. When we’re ready to purchase another vehicle, these guys will absolutely be our first call, and we won’t hesitate to make another road trip to do business with them again.
I can’t thank Jonathan, Mike, Alan, and the entire team enough for how well they treated us. Other dealerships could take some notes from this group, because this is exactly how buying a vehicle should be done.
Thank you again for making the entire experience worth the trip from West Virginia!
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A big thank you to Dean in the sales department at I-5 Auto, Most pleasant car buying experience we h
ave ever had. No pressure, we went in knowing what we wanted and even having to send someone to the Olympia lot to get it, Dean got it done a bit of paper signing and a lot of patience from Dean waiting for our Insurance ID's to download and we were off driving the new car home. Would definitely work with them again should the need arise. Thank you to the I-5 team.
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Service department was super easy to work with. Very helpful staff, friendly and reasonable price and
time. I’d recommend this place to anyone.
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We brought our vehicle in to Honolulu Ford to have a 4G kit installed and brakes done. Our service sp
ecialist was Malia Devers and she was professional and courteous from the start. She went over the work to be done in detail and estimated costs for us. The vehicle was returned in a timely manner, clean and within the costs expected. ThankYOU Malia Devers for making our experience here a good one. You are great at your job and because of you we will refer Honolulu Ford to others!! Way to go!
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