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Mike White Ford of Coeur d'Alene

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(7 129 Avis)
76
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5
9
Total des ReScores
4,8
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Catégories
Concessionnaire Ford, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(208) 664-9211

Heures d'ouverture

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Catégories
Concessionnaire Ford, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(208) 664-9211

Heures d'ouverture

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5Évaluation globale 1,9/5
9
Total des ReScores
4,8
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information! We are dedicated to providing our customers with exceptional service whether it is sales or service! Community involvement is very important to us, with education at the top of the list. Check out our website for more information!

Catégories
Concessionnaire Ford, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(208) 664-9211

Heures d'ouverture

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
315 W Clayton Ave Coeur D'Alene, ID 83815
Tous les départements' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(7 129 Avis)

MG
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MARTY G.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
I always receive prompt courteous service.
Employés avec lesquels vous avez travaillé

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Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service
.
Employés avec lesquels vous avez travaillé

MS
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MICHAEL S.
Saint Maries, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great Service!
Thanks to Kevyn and the crew there for the great service! Also had some mobile service done and it was great too!
Employés avec lesquels vous avez travaillé

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Client vérifié
Airway Heights, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
Kent, Adam and the mobile service team are amazing. Great customer service and communication. Always a smooth and easy experience.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/26/2025 01:46 PM

It's fantastic to hear that Kent, Adam, and our mobile service team made your experience smooth and enjoyable! We strive to keep the communication lines open, and it's great to know that our efforts are hitting the mark. If you ever need us for anything else, we're just a call away – or a mobile unit zoom away, depending on how you're looking at it!

Employés avec lesquels vous avez travaillé

VR
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VICKI R.
Spirit Lake, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
Super friendly,
Got us in right away and were done on time!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/26/2025 01:46 PM

It's fantastic to hear that you had such a positive experience with us, Vicki! We pride ourselves on being friendly and efficient, and it sounds like we hit the nail on the head. Getting you in and out on time is our version of a perfect day. Come back anytime; we'll keep the friendly service rolling!

Employés avec lesquels vous avez travaillé

Client vérifié
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great customer service
These days it’s hard to find a company/business that really puts their customer needs first. Mike White Ford does that. I won’t be taking my Ford anywhere else. Keep up the good work!
Employés avec lesquels vous avez travaillé

WH
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WILLIAM H.
Coeur D Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/23/2025
client vérifiéVérifié Client
8
Catégorie : Service
Friendly and efficient service
Well done, thanks
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/24/2025 12:36 PM

We're glad to hear you had a positive experience with us, William! Sometimes, a simple "well done" goes a long way. If there’s anything specific that stood out to you, or if you have suggestions for an extra star, we’re all ears. We're always looking to improve and keep the good vibes rolling!


Client vérifié
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
Catégorie : Service
THE WORKS AS PROVIDED THROUGH THE DESCRIPTION
OIL CHANGE TIRE ROTATION AND OVERALL INSPECTION. EXCELLENT JOB ALL, WAS IN AND OUT UNDER AN HOUR. VERY HAPPY WITH SERVICE.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/24/2025 12:35 PM

We're glad to hear that the oil change, tire rotation, and overall inspection went as smoothly as oil through a fresh filter! Our team always aims for efficient service, so it's fantastic to know you were in and out in under an hour. If your vehicle's happy, we're happy. Here's to keeping those wheels rolling!

Employés avec lesquels vous avez travaillé

GM
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GARY M.
Nine Mile Falls, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
Catégorie : Service
Mustang GT Bling
Added some cool items to my 24 Mustang GT-nice job-looks awesome
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/24/2025 12:34 PM

Thanks so much, Gary! We're glad to hear that you're enjoying your upgraded 24 Mustang GT! It sounds like you've turned it into a real head-turner. If only we could get an honorary ride in it – we're sure it screams "cool" on the road. Enjoy the ride and all the compliments that come with it!

Employés avec lesquels vous avez travaillé

EV
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ERNEST V.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Catégorie : Service
Friendly Professional Service
Again, AJ was extremely helpful.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/24/2025 12:33 PM

It's fantastic to hear that AJ provided you with such helpful service once again, Ernest! It's always a win when you find someone who knows their way around both the lot and the paperwork! If there’s anything else we can assist you with, don’t hesitate to reach out. We appreciate your support and look forward to continuing to help you with all your automotive needs!

Employés avec lesquels vous avez travaillé

BC
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BURKE C.
Post Falls, ID
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/18/2025
client vérifiéVérifié Client
3
Catégorie : Service
Service
We had a 10 appointment and was told that it would be done about 3. Heard nothing so we came back at about 4. Was told that they had just started and it would be ready in about an hour. No one called. Lack of respect for our time. Communication during the day would have been better
Employés avec lesquels vous avez travaillé

RL
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RANDY L.
Athol, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great Communication
AJ did an excellent job and kept me informed.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/19/2025 08:12 PM

We appreciate your feedback, Randy, and we are so glad to hear that AJ provided excellent service while keeping you in the loop. Communication is key, and it sounds like he nailed it! If you ever need assistance again, you know where to find us!

Employés avec lesquels vous avez travaillé

TF
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TERESIA F.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Catégorie : Service
Best service ever
The entire group at Mike White Ford service group are the best by far. I would highly recommend this dealership service department to anyone.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/19/2025 08:11 PM

We appreciate your glowing review of our service team, Teresia! It’s great to hear that you found us to be at the top of our game – we aim to set the standard high around here. Your recommendation means the world to us; we're in the business of making car care feel less like a chore and more like a breeze. We look forward to keeping your vehicle in tip-top shape!

Employés avec lesquels vous avez travaillé

KA
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KENNETH A.
Rathdrum, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Catégorie : Service
In and out quickly
Thank you. You under promised and over delivered.
Was told about an hour to an hour fifteen.
Was done in 45 minutes.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/19/2025 08:09 PM

We appreciate your positive feedback, Kenneth! It sounds like we managed to pull off a little time magic there—who knew we could shrink hours into minutes? We're always aiming to exceed expectations, and we're glad we could do just that for you. Your satisfaction is our favorite reward. Looking forward to your next visit!


RH
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Rob H.
Crestview, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
10
Catégorie : Service
Correction to last review
On my previous review I mentioned that my tires had wrong pressure after rotation. They were correct after all, it was the TPMS that showed the PSI reversed. It had never done that before, but all is well now.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/19/2025 08:09 PM

Thanks so much for correcting the record, Rob! We're glad to hear that everything is working as it should now. It sounds like the TPMS decided to play a little game of "opposite day" on you. A mystery solved and tires ready for the road – that’s what we call a successful rotation! If you have any other tire tales or car conundrums, feel free to give us a shout. Your safety is our priority!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.