BP

Brent Parker

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(474 reviews)
77

Client vérifié
Coeur D Alene, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/08/2023
client vérifiéVérifié Client
9
Catégorie : Service
quick and easy
recommend
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/13/2023 04:31 PM

Anonymous, thank you for the positive review! We're glad that your experience with us was quick and easy. We hope to earn that 5th star on your next experience with us!

Employés avec lesquels vous avez travaillé

PL
gravatar
PATRICK L.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2023
client vérifiéVérifié Client
10
Catégorie : Service
Urgent, unscheduled repair
Mike White Ford service dept. was excellent in taking care of problem that just occurred.. When I called was offered immediate evaluation,,& thankfully they were able & willing to carry out immediate repair.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:52 PM

Patrick, thank you for your kind words. Vehicle emergencies are never fun, and we're glad that we were able to assist. Thank you for trusting the team at Mike White Ford of Coeur d'Alene!

Employés avec lesquels vous avez travaillé

Client vérifié
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2023
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
I came in for an oil change. When I called to set up an appointment they got me in the next day. Work was done quickly and out in good time.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:49 PM

Anonymous, thank you for the 5 star review. We're so glad that your oil change was smooth and successful. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employés avec lesquels vous avez travaillé

GA
gravatar
GEORGE A.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2023
client vérifiéVérifié Client
10
Catégorie : Service
new tires and Ford recall service.
Friendly service as all ways, work completed on time as promised.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:48 PM

George, thank you for the 5 star review! Friendly and pleasant experiences are what we always strive for! Congratulations on the new tires! We look forward to serving you again at Mike White Ford of Coeur d'Alene!

Employés avec lesquels vous avez travaillé

RK
gravatar
RAY K.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service visit for my F350
As usual the crew at Mike White Ford treated me awesome. They always take great care of my vehicles.
Thanks!!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:47 PM

Ray, thank you for the awesome review! We love taking care of your and your F350! We look forward to serving you again at Mike White Ford of Coeur d'Alene. 

Employés avec lesquels vous avez travaillé

Client vérifié
Harrison, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/25/2023
client vérifiéVérifié Client
8
Catégorie : Service
Good service
Service was good. Staff could definitely be more friendly in the service department. Sales department was very helpful.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:46 PM

Anonymous, thank you for the good reviews and good feedback! We will have a meeting with our team to make sure that we're consistently putting our best feet forward. Thank you for choosing Mike White Ford of Coeur d'Alene. 

Employés avec lesquels vous avez travaillé

RW
gravatar
RHONDA W.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2023
client vérifiéVérifié Client
10
Catégorie : Service
Awesome very nice people that work there
Awesome very kind people that work at Mike White Ford.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:45 PM

Rhonda, thank you for the awesome review! We're very proud of our team and will pass along your kind words! Thank you for choosing Mike White Ford of Coeur d'Alene!

Employés avec lesquels vous avez travaillé

FH
gravatar
FREDERICK H.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2023
client vérifiéVérifié Client
10
Catégorie : Service
Quick and easy
No fuss no muss.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:35 PM

Frederick, thank you for the 5 star review! Quick and easy is how we always hope for our service experiences to be described. We look forward to serving you again at Mike White Ford of Coeur d'Alene!

Employés avec lesquels vous avez travaillé

RG
gravatar
RODNEY G.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2023
client vérifiéVérifié Client
10
Catégorie : Service
Quick and simple
I called for an oil change. They had an appointment for me the next day for my super duty, rotated my tires, called me about an hour and a half after I dropped it off. Gave me a free wash at sqeakys. I trust them with my truck.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 03/06/2023 04:34 PM

Rodney, we're so grateful that you chose to bring your F350 into us for an oil change! We promise to keep working hard for you at Mike White Ford of Coeur d'Alene. 

Employés avec lesquels vous avez travaillé

Client vérifié
Rigby, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2023
client vérifiéVérifié Client
8
Catégorie : Service
Synthetic Oil Change and Service
Vehicle was immediately brought in at the appropriate time for my appointment. Staff was friendly and worked with me to solve all my questions with solutions that work in my world and schedule.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/16/2023 11:17 AM

Anonymous, thank you for the 5 star review. We're so glad that you had such a positive experience with our team. Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

ET
gravatar
ERIC T.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2023
client vérifiéVérifié Client
10
Catégorie : Service
Fast & efficient
Surprised how fast they serviced my Bronco Sport! Maybe 40 minutes for oil, rotation, inspection, and a couple minor things. Plus it was easy to book service online.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/16/2023 11:16 AM

Eric, thank you for the 5 star review! We aim to be both the best and fastest service around without compromising on quality! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

SC
gravatar
Scott C.
HAYDEN, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2023
client vérifiéVérifié Client
9
Catégorie : Service
First time here - Great Job
Have been driving Fords for years and usually take advantage of “The Works” service. We just moved to the CDA area so had never been to Mike White Ford. Web site easy to make an appointment and appointments were available just a few days out. Arrived at the dealer and immediately greeted. I waited and vehicle was done a few minutes earlier than promised. Since they service all makes I have already made an appointment to get my Jeep serviced. Previous Ford dealer I went to did not give appointments for express service so this was really convenient.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/16/2023 11:14 AM

Scott, welcome to the Mike White Ford family! We're so glad that you had such a pleasant experience with our team and look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

CG
gravatar
CATRINA G.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2023
client vérifiéVérifié Client
9
Catégorie : Service
Oil change
Very prompt and helpful
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/16/2023 11:11 AM

Catrina, thank you for the 5 star review. We will share your kind words with our team. Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

PB
gravatar
PAUL B.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service request
Very friendly and great communication skills.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/16/2023 09:25 AM

Paul, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team. We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

KE
gravatar
KEVIN E.
Hayden, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2023
client vérifiéVérifié Client
10
Catégorie : Service
great service
I have to say working with the service team at Mike White ford is pleasurable one . They always fit me in with timely service and answer all my questions and their prices are reasonable .
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/09/2023 09:23 AM

Kevin, thank you for the great review! We appreciate your kind words and will share them with our team. Thank you for trusting Mike White Ford!

Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/06/2023
client vérifiéVérifié Client
10
Catégorie : Service
Friendly staff, but had to make a return trip to correct glove box alignment
The service staff is always very nice! I needed to return the next day after noticing my glove box was not aligned properly. The cabin filter is located behind that area and so when it was checked, the service technician didn't realize the glove box was not put back in alignment. Thankfully it wasn't broken. It only took a few minutes to correct, but bummer I had to make another trip back the next day, a bit out of my way.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/16/2023 09:21 AM

Anonymous, thank you for allowing us to reach out and make this right for you. We hope to earn back your trust moving forward. 

Employés avec lesquels vous avez travaillé

JW
gravatar
JEROD W.
Saint Maries, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2023
client vérifiéVérifié Client
10
Catégorie : Service
Oil Change
My appointment was scheduled for 4:00 on a Friday. I arrived about 10 minutes early. They took me in when I arrived. The oil change took right about an hour like they stated it would. They did a multipoint inspection and rotated my tires. The price for all of this was cheaper than any other local large or small shop.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/31/2023 02:42 PM

Jerod, thank you for the outstanding review! Your oil change appointment sounds like it went perfectly to plan, which is what we always strive for! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

MC
gravatar
MICHAEL C.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2023
client vérifiéVérifié Client
10
Catégorie : Service
Quick and polite
No high pressure sales tactics.
Polite.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/31/2023 02:41 PM

Michael, thank you for the kind review! High pressure tactics don't feel good on either end, so we prefer to treat our guests with respect. Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

gravatar
Client vérifié
Post Falls, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2023
client vérifiéVérifié Client
10
Catégorie : Service
Manager
Smooth and easy
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/31/2023 02:39 PM

Anonymous, thank you for the 5 star review! We hope that all experiences that you have with our team are smooth and easy!

Employés avec lesquels vous avez travaillé

RG
gravatar
ROY G.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2023
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
Quick and efficient
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/26/2023 02:22 PM

Roy, thank you for the excellent review! We're grateful that you choose to come to Mike White Ford! We look forward to serving you again in the future.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.