BP

Brent Parker

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(431 reviews)
77

CD
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CINDY D.
Spirit Lake, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Catégorie : Service
Easy and on time
This was the easiest process I’ve ever had for an oil change. Scheduling via my Ford app was a breeze. When I arrived they greeted me right away and everything went smoothly. They checked my fluid levels and changed my air filter and rotated my tires. Very pleased with the process!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/17/2025 10:37 AM

We're glad to hear that your oil change experience was smooth and simple, Cindy! It's always our goal to make everything as easy as pie, and it sounds like we hit the mark this time. We're pleased you found the convenience of the Ford app helpful and that our team was quick to get you in and out. Checking fluid levels and changing that air filter? Just part of our secret recipe for keeping your engine happy! We appreciate your business and hope the miles continue to treat you well.

Employés avec lesquels vous avez travaillé

SM
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STEPHANIE M.
Spokane Valley, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/16/2025
client vérifiéVérifié Client
3
Catégorie : Service
Customer service
I pre scheduled my oil change and it still took 1 1/2 hours the guys at the service area are not friendly and the cost for an oil change 90.00 absolutely insane
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/17/2025 06:08 PM

Stephanie, we apologize that your experience wasn't what we strive for. Our team usually provides a welcoming and friendly environment, so we are disappointed to hear that wasn't your experience. It looks like your oil change did take a little longer than our one hour estimate due to the additional work regarding the battery clips that you inquired about. This additional work was not quoted in our original time estimate and we apologize for not being more accurate.

In regard to the price of the oil change and tire rotation, our base price is a standard $69.95. That price provides for 6 quarts of oil, which is the standard for many vehicles. Your vehicle requires 10 quarts of oil, so there is an additional cost of $4.50 per quart of oil. We hope that this clarifies any questions that you may have. However, if you have any additional questions, please feel free to reach out to our Quick Lane Manager, Cole Patterson at (208) 664-9215 or cpatterson@mikewhiteford.com. Thank you.

Employés avec lesquels vous avez travaillé

RH
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ROGER H.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
9
Catégorie : Service
new battery
done quickly
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/16/2025 03:51 PM

It's great to hear that we got things done quickly for you, Roger! We always aim to get things done fast and done right. Your time is valuable, and we're glad to have met your expectations. If there's anything else you need, just give us a shout!

Employés avec lesquels vous avez travaillé

ET
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ERIK T.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
8
Catégorie : Service
Service
Can’t remember the kid’s name that helped me but he was very helpful.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/15/2025 01:41 PM

Thanks, Erik! It’s great to hear that one of our team members made such a positive impression! It sounds like he was on top of his game, ready to tackle your car needs like a pro. We take pride in our helpful staff, and we'll make sure to keep that energy going. If you have any more questions or need assistance, don’t hesitate to reach out!

Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil Change
Our oil change took longer than expected. By the time the oil change was completed and a new in cabin air filter installed we had been there 2 hours. Not the usual experience. We were kept apprised of the delay. They did give us 2 coupons for a car wash so all went well.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/08/2025 11:03 AM

We appreciate you sharing your experience with us. It’s always our goal to have you in and out fast with a car that's fully ready to hit the open road! While two hours for an oil change isn’t quite the speed record we aim for, it’s great to hear that our team kept you informed and that the car wash coupons were a nice bonus. If you ever find yourself with a similar wait, feel free to put your feet up and enjoy a good book—or maybe an episode or two! Your patience and understanding are truly valued.

Employés avec lesquels vous avez travaillé

TM
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Tim M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change / Tire rotation / Transmission fluid change
Brent Parker was my advisor, and he did very well. The service was done timely without any issues that I can see.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/08/2025 11:05 AM

It’s great to hear that your experience with Brent was smooth sailing, Tim! Timely service without issues? That’s what we strive for! We appreciate you choosing us for your automotive needs, and we’ll be sure to keep the good vibes rolling. Safe travels!

Employés avec lesquels vous avez travaillé

MG
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MARTY G.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
I always receive prompt courteous service.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 04/03/2025 10:35 AM

We appreciate your feedback and are pleased to hear that you consistently receive prompt and courteous service. Our team takes pride in making every visit a pleasant experience, and it’s great to know we’re hitting the mark. We look forward to continuing to provide you with top-notch service in the future!

Employés avec lesquels vous avez travaillé

VR
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VICKI R.
Spirit Lake, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
Super friendly,
Got us in right away and were done on time!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/26/2025 01:46 PM

It's fantastic to hear that you had such a positive experience with us, Vicki! We pride ourselves on being friendly and efficient, and it sounds like we hit the nail on the head. Getting you in and out on time is our version of a perfect day. Come back anytime; we'll keep the friendly service rolling!

Employés avec lesquels vous avez travaillé

Client vérifié
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
Catégorie : Service
THE WORKS AS PROVIDED THROUGH THE DESCRIPTION
OIL CHANGE TIRE ROTATION AND OVERALL INSPECTION. EXCELLENT JOB ALL, WAS IN AND OUT UNDER AN HOUR. VERY HAPPY WITH SERVICE.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/24/2025 12:35 PM

We're glad to hear that the oil change, tire rotation, and overall inspection went as smoothly as oil through a fresh filter! Our team always aims for efficient service, so it's fantastic to know you were in and out in under an hour. If your vehicle's happy, we're happy. Here's to keeping those wheels rolling!

Employés avec lesquels vous avez travaillé

RZ
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RONALD Z.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
Excellent job
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 03/12/2025 10:34 AM

We appreciate the shout-out, Ronald! It's our goal to make every customer's experience a great one, so your feedback means a lot to us. If you ever have more to share or need assistance in the future, your Mike White Ford team is here to help!

Employés avec lesquels vous avez travaillé

TG
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TIMOTHY G.
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Catégorie : Service
Always a Good Experience
Another standard service and oil change on my F-150. As I pulled up the service tech was standing waiting for me to stop my truck. That’s what you call Service and a Smile. Top notch h service from my arrival to pickup. Great job guys.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 02/27/2025 06:55 PM

Thanks, Timothy! We appreciate your feedback on your recent visit for an oil change and service. It's fantastic to hear that our team was on the ball and ready to greet you with a smile—after all, nobody likes an oil change done with a frown! We strive for top-notch service, and it's great to know we hit the mark during your visit. Always here to keep your F-150 running smoothly!

Employés avec lesquels vous avez travaillé

Client vérifié
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great service again
As usual, more great service from Mike White Ford’s service department.
Thanks!!!
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 02/23/2025 04:57 PM

We appreciate your positive feedback and loyalty to our service department. It’s great to hear that we’re consistently hitting the mark for you. Our team is always here to keep your vehicle running smoothly, and we promise to maintain that level of "great service" you’ve come to expect. Looking forward to your next visit!

Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Catégorie : Service
Auto Service
MyAuto Service appointment today was Fast and on Time with a pleasant time in the Waiting Room for my Car to be finished.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 02/05/2025 06:13 PM

Thanks for the awesome review! We're glad to hear your service appointment was speedy and that you enjoyed your time in the waiting room. We strive to make car maintenance as pleasant as possible—which is quite the feat, considering it's not exactly a spa day. Your feedback helps us keep our engines running smoothly, so we appreciate you taking the time to share your experience.

Employés avec lesquels vous avez travaillé

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Client vérifié
Post Falls, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Catégorie : Service
Oil change,
Easy
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/31/2025 08:34 AM

We're glad to hear you found the process easy! Just like a Sunday morning drive, we aim to keep things smooth and straightforward around here. If anything else comes to mind, you know where to find us. Safe travels, and enjoy the ride!

Employés avec lesquels vous avez travaillé

BL
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BARBARA L.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Catégorie : Service
In and Out for Maintenace with Respectful and Friendly Service Advisor
As was expected, the maintenace service for my vehicle was within an hour and service advisor, Brent, was respectful and clarified any questions that arose regarding the service or my vehicle.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/30/2025 12:31 PM

We appreciate you taking the time to share your experience with us, Barbara! It's great to hear that our maintenance service met your expectations and that Brent was there to provide clarity—no one likes being left in the dark, especially with their vehicle. We're glad you had a smooth visit, and we look forward to keeping your ride in top shape!

Employés avec lesquels vous avez travaillé

JO
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JANET O.
Dalton Gardens, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
The service staff was courteous and very efficient
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/24/2025 08:44 AM

We appreciate your feedback and are glad to hear that our service staff made a positive impression. We strive to give every customer excellent service, and we're glad we hit that mark for you. If there's anything else we can do for you in the future, just let us know!

Employés avec lesquels vous avez travaillé

JW
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JOHN W.
Sagle, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great service. Cda ford
Fast! Friendly! Great place to get my service needs done.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/23/2025 01:21 PM

Thanks, John! It's fantastic to hear that our team provided great service! We do our best to keep things moving and treat our customers like family. Your satisfaction is our fuel, and we’re glad we could meet your service needs. If you ever need anything else, you know where to find us!

Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2025
client vérifiéVérifié Client
10
Catégorie : Service
Quick and easy oil change
Oil change was timely. Issues discovered discussed and scheduled.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/22/2025 05:48 PM

We appreciate your feedback! It sounds like your oil change experience was smooth and professional. We're glad we could catch those issues and get them scheduled for you. Keeping you on the road and informed is our goal, and we take pride in doing so efficiently. If you have any other needs or questions, just let us know—your vehicle will thank you!

Employés avec lesquels vous avez travaillé

JC
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JOHN C.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
8
Catégorie : Service
Oil Change
Timely and professional service.
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/21/2025 05:15 PM

We appreciate your feedback on our timely and professional service, John! It’s great to know that you had a positive experience with us. We certainly strive to make every visit as smooth as a
possible. If there's anything else we can assist you with, don’t hesitate to reach out!

Employés avec lesquels vous avez travaillé

LS
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LARRY S.
Harrison, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2025
client vérifiéVérifié Client
10
Catégorie : Service
Service
As usual, all went well. Quicker than expected. Always very helpful and professional
Katrina S. de Mike White Ford of Coeur d'Alene a répondu le 01/14/2025 05:18 PM

We appreciate you taking the time to share your experience with us, Larry! It’s great to hear that everything went smoothly and faster than you anticipated. Our team takes pride in being helpful and professional, and it’s reassuring to know we hit the mark. We’ll keep striving to make your visits as efficient as possible, because who doesn’t love getting back to the important things in life—like making sure the coffee pot is full at home!

Employés avec lesquels vous avez travaillé
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