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Brent Parker

Mike White Ford of Coeur d'Alene
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(432 reviews)
77

Critiques de Brent Parker

SB
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STANFORD B.
Coeur D Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2023
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Bought new tires for F-150. Estimated wait time very accurate.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/11/2023 04:44 PM

Stanford, thank you for the excellent review! Tires are critical this time of year and we're glad that we were able to help you out. Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
MM
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MARK M.
Hayden, ID
Ford Expedition
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2023
client vérifiéVérifié Client
10
Catégorie : Service
New tires
Made experience comfortable. It would be nice if dealer account linked with ford pass for ford points.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/11/2023 04:43 PM

Mark, thank you for the 5 star review. We'd like to learn more about what you mean by linking accounts. Please reply to this email when you have a chance so we can see how we could possibly assist. Thanks!

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BP
Brent Parker
VJ
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VINCENT J.
Coeur D Alene, ID
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2023
client vérifiéVérifié Client
10
Catégorie : Service
Great Experience
Fantastic Service. Kept me updated throughout the entire process. Performed a vehicle inspection and explained it to me.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/09/2023 04:19 PM

Vincent, thank you for the fantastic review! We're very proud of our team and will pass along you kind words. Thank you for choosing Mike White Ford!

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BP
Brent Parker
GA
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GEORGE A.
Rathdrum, ID
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2023
client vérifiéVérifié Client
10
Catégorie : Service
Regular oil change and tire rotation service
Always excellent service going to Mike White Ford. Service personal are friendly and take the time to explain any additional service that might be needed. Next day after my last service I received a call from the service department that they were crediting my credit card for a tire rotation service that was not needed and was not performed. Very honest service department.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/06/2023 01:55 PM

George, thank you for the excellent review! We always try to treat our guests with respect and honor. We appreciate you choosing Mike White Ford!

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BP
Brent Parker
GL
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GREG L.
Hayden, ID
Ford Ranger
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/30/2022
client vérifiéVérifié Client
0
Catégorie : Service
Scheduled maintenance on my 2020 Ranger
Every scheduled maintenance that ive had performed there….the work itself is great…however now that my free oil changes and tire rotations are over i will not return……every single time I've sat in the main lobby for up to an hour after my truck was finished and not one person came to tell me it was ready to go. Every time i had to go to the service desk after i got tired of waiting waaaay past the time i was told it would be finished and that i would recieve a call telling me so…i never got a call I had to go look for myself until I saw my truck just sitting there…tucked away on the lot…..
Employés avec lesquels vous avez travaillé
BP
Brent Parker
TS
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TODD S.
Coeur D Alene, ID
Ford Bronco
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
SUPER TEAM
They are So Dialed In! They open the door.... Have your work Order Ready... Tell you an Estimated time and Poof.... Your done... They were done ahead of Schedule even! Great Team! THANK YOU
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/02/2023 02:46 PM

Todd, thank you for the super review! We're always pleased to be able to pleasantly surprise our customers. Thank you for choosing Mike White Ford!

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BP
Brent Parker
KD
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KELLY D.
Rathdrum, ID
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2022
client vérifiéVérifié Client
9
Catégorie : Service
All Good. Fast and Friendly.
Routine oil change and everything went like clockwork.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/02/2023 02:46 PM

Kelly, thank you for the kind review. We're so glad that your service experience was smooth and pleasant. Thank you for choosing Mike White Ford!

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BP
Brent Parker
GC
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GRANT C.
Coeur D Alene, ID
Ford Bronco
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
Great fast service
The service department was friendly and fast. I packed my laptop and planned on an hour of work and barely got 30 min.
Thank you for making the oil change a quick and easy process!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/02/2023 02:44 PM

Grant, thank you for the kind review. We're always happy when we're able to pleasantly surprise people with time expectations. Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
Client vérifié
Coeur D Alene, ID
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
Efficient and Timely Service Department
Very efficient on routine service and oil changes. Always friendly and helpful explaining the multi-point checks and process.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/02/2023 02:42 PM

Anonymous, thank you for the excellent review. Efficient, friendly and helpful are all things that we strive for! Thank you for choosing Mike White Ford!

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BP
Brent Parker
NM
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Nicholas M.
Post Falls, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2022
client vérifiéVérifié Client
10
Catégorie : Service
Always efficient and helpful.
The staff is extremely knowledgeable and friendly. I always have a great experience.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/27/2022 11:12 AM

Nicholas, thank you for the great review! We're very proud of our team and glad that you've had such great experiences with them! Thank you for choosing Mike White Ford!

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Brent Parker
LK
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LAURIE K.
Worley, ID
Lincoln MKX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2022
client vérifiéVérifié Client
10
Catégorie : Service
I love this place..
I have purchased most of my cars through private sales. So when I bought from Mike White Ford I had no idea what to expect after I made my purchase. They have treated me very well and have always been courteous and professional when I take my car in for oil changes. I highly recommended this place to purchase a car.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/27/2022 11:10 AM

Laurie, thank you for the 5 star review! We're so glad that we were able to provide a pleasant dealer purchase and service experiences! We look forward to serving you again in the future!

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BP
Brent Parker
Client vérifié
Rathdrum, ID
Ford Explorer
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/16/2022
client vérifiéVérifié Client
8
Catégorie : Service
Car hood replacement
I ordered a new hood for my 2017 Explorer in April as the paint was blistering on the front of the hood. It did not arrive until December. My appointment was scheduled for Dec 13@ 7:00 a.m.
I also asked for an oil change. I was notified I needed new brakes. I received my car today, Dec 16. Everything looks good.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/20/2022 03:23 PM

Anonymous, thank you for the kind review. We wish that we had been able to get the hood faster but we're glad that it arrived and looks great. Thank you for choosing Mike White Ford.

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Brent Parker
TH
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TERRY H.
Spokane, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2022
client vérifiéVérifié Client
10
Catégorie : Service
service
always on time...great place to have truck serviced....
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/20/2022 03:22 PM

Terry, thank you for the 5 star review. We always strive to be on time and are glad when we're able to be. Thank you for choosing Mike White Ford!

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Brent Parker
LO
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LEON O.
Rathdrum, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2022
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Great service with the lube and very quick
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/16/2022 03:15 PM

Leon, thank you for the excellent review! We look forward to serving you again in the future!

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Brent Parker
CV
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CLARK V.
Dalton Gardens, ID
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2022
client vérifiéVérifié Client
10
Catégorie : Service
Fast and efficient "The Works" service.
I was in and out in about 45 minutes. Never had that experience at my previous service location.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/14/2022 09:52 AM

Clark, thank you for the 5 star review! We aim to please and love to be a pleasant surprise! Looking forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
RM
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RONNIE M.
Pinehurst, ID
Ford Bronco
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/12/2022
client vérifiéVérifié Client
8
Catégorie : Service
great job
na
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/14/2022 09:52 AM

Ronnie, thank you for the great review! We hope to earn that 5th star on your next visit with us!

Employés avec lesquels vous avez travaillé
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Brent Parker
SF
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STEPHEN F.
Athol, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2022
client vérifiéVérifié Client
10
Catégorie : Service
Job well done
Have always found very friendly service. Had my F150 serviced today and it was completed sooner than what I anticipated. A job well done with great service.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/14/2022 09:54 AM

Stephen, thank you for the great review! We're always glad when we can beat expectations without compromising quality! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
Client vérifié
Coeur D'Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2022
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
Great service
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/14/2022 10:01 AM

Anonymous, thank you for the 5 star review. We're grateful that you chose Mike White Ford!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
AD
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ANN D.
Coeur D Alene, ID
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2022
client vérifiéVérifié Client
10
Catégorie : Service
Was just in for service.
I always appreciate and feel your service department is top notch.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/14/2022 10:02 AM

Ann, thank you for the great review! We're very proud of our service department and will pass along your kind words!

Employés avec lesquels vous avez travaillé
BP
Brent Parker
RM
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ROBERT M.
Priest River, ID
Ford F-150
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/01/2022
client vérifiéVérifié Client
0
Catégorie : Service
Usually great, not this time
Scheduled an appointment for an oil change, tire rotation, and tire repair. I was told, no problem, they have done tire patches for us in the past. I asked if I should wait or take shuttle to work. Brent was going to check...never heard, waited an hour, then I noticed shuttle was getting ready to leave, tried to ask him if I should go and got ignored. I ended up jumping in the shuttle so I could get to work. When I returned to Ford, I was told they could not patch the tire because it already had a plug? I was confused? In the past, they instructed us to put in a plug until we could get it to them to patch. Cole took over and tried to help us. He said sorry for miscommunication, it will be done. We waited over an hour, thought the truck was done, when we got home, noticed no patch had been done and tires were not rotated (which was part of the service that we paid for). Seems like lately haven't been getting the great service we used to get. bummer. We have bought all of our vehicles there, have them all serviced there. Disappointed. Paid for oil change and tire rotation...hopefully oil was actually changed, because I know the tire rotation was not done.
Employés avec lesquels vous avez travaillé
BP
Brent Parker
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