2023 Hyundai IONIQ 5 Avis - Propriétaires Vérifiés

Résumé de la catégorie

(Moyenne sur 10)

Avis

4,3

(1625 Avis)

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Daniel G.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/30/2025

Avis vérifié

Good Experience with First Electric Car

Fun to drive, good range, easy to maintain. Early charging and 9v battery issues now seemingly resolved.

Recommandé

Elena T.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/30/2025

Avis vérifié

Smooth and stylish ride

I love the feeling of spaciousness inside my Ionic 5. I like how it handle on the road and that I never have to touch a gas pump again!

Recommandé

Frances R.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/30/2025

Avis vérifié

I love driving my car. I wish I had a reason to drive more often.

Fantastic!

Recommandé

Tanya M.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/30/2025

Avis vérifié

Love my car - with caveats

Ioniq5 is a joy to drive. It's comfortable, quiet & zippy. I have driven it over 36k miles in the 2-1/2 years I've owned it, including a 5,500 mile road trip. Some design specs are not great - door handles, no rear wiper. Charging throughput has never been as high as claimed. My charging port recently needed replacing. And modern "safety" features are aggravating (not EV exclusive). The app is handy but sometimes doesn't work. The safety of this car isn't highlighted enough. Solid on snowy roads. Wet roads, no problem. Corners beautifully. It's as heavy as a tank & survived a front-end road debris encounter with minimal damage. You will never get boxed out when merging on the interstate.

Recommandé

Amr N.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/30/2025

Avis vérifié

Good car with some design flaws and subpar service

The 2023 Ioniq 5 does well in terms of comfort and reasonably fast charging, and the exterior design is eye-catching and modern. However, the vehicle is not very maneuverable due to its excessively wide turn radius, and having to take the car to service for the several recalls was inconvenient to say the least. For the price, the lack of wireless CarPlay, cheap interior features such as lack of cover panel above the pedals, and poorly designed shifter that makes the driver seat uncomfortable for tall drivers makes the vehicle not a good value for the money. In addition, the dealer model is predatory. Dealer-added markups and unnecessary services to increase the price makes buying a new car an unpleasant experience. This can be avoided by having a direct to consumer model. The service at the dealership is also very poor, and the service consultant turnover rate is high, so there is no ownership of customer concerns; and they often don’t know the needs of the vehicle and are more focused on asking for a good score on the post-service survey because, in their words, “that’s how they get paid.” I have not had a good sales or service experience with Hyundai.

Hyundai Motor America a répondu le 07/30/2025 11:30 AM

Hello Amr,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department.
We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc

Judith K.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/29/2025

Avis vérifié

quiet, smooth, spacious

I have always liked the styling and interior. It is quiet (now that the rear door rattle is fixed). It has great power on the road, tracks straight, very controllable,very comfortable ride, and the auto assist highway driving makes me feel safer and more comfortable.

Patrick C.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/29/2025

Avis vérifié

Despite issues, love the car!

1. The control box needed to be replaced because it would not charge. But there was zero explanation or feedback from the dealer. 2. There has been confusion about when to get service, what things are included, and who maintains a record of service. 3. Blue Link is interesting, but certainly not worth the price of subscription. 4. The navigation system is crude and virtually unusable, particularly when compared to Google Maps.

Recommandé

Michael K.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/29/2025

Avis vérifié

Charging system failed after 2.5 years

We love the Ioniq 5. Very comfortable and great ride. However, we had recently issues with the 12 V battery not charging in certain situations and the level 2 charging capability not functioning. We csn only use level 3 chargers right now. Dealership is still analyzing the root cause for 3 weeks without resolution. Not sure if it is the ICC unit. Diagnostic tools need to be improved.

Hyundai Motor America a répondu le 07/30/2025 06:16 AM

Hey Michael, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc

Stanley H.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

2023 Ioniq 5 review

Ioniq 5 experience has lessened since first acquired,

Hyundai Motor America a répondu le 07/29/2025 06:31 AM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Stanley. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

John S.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Great car-needs a bit more work on fit and finish.

Would love to see the 2026 version!

David J.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Cool looking but....

Overall IQ5 has served us well however it does come with few issues (charging and had to visit dealership 4-5 times). Android (wired) and navigating to certain functions....otherwise its 7.5 out of 10.

Doug A.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Great car, customer care lacking

The car is very well thought out, with a few major exceptions.

Recommandé

Brendon B.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

We really love how the Ioniq 5 is spacious all around.

Not only does this car make people say "oh space car", it makes them ooh and aah when they get inside. With a back row that adjusts horizontally and vertically, space is never an issue in the back seat. Plus the back row folds down giving enough space for trips to the hardware store or packing up for a camping weekend. You can't beat the quiet of an electric car and this is no different. The display dashboard display is sleek and easy to use (with Android and iPhone) plus the safety features like lane assist, collision warning, and blind spot detector are a luxury I didn't know I needed.

Recommandé

Kenny B.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Comfortable Ride full charge doesn’t get you very far

Navigation is horrible no back window wiper why even put in the glass might as well leave it solid . I paid top dollar for a limited with all extra warranties. I definitely overpaid very disappointed.

Hyundai Motor America a répondu le 07/29/2025 06:56 AM

Hello Kenny, Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc

Nishit G.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Excellent vehicle with slight concern for ICCU

Very easy to drive, charge and day to day living. The only concern is about ICCU failures which keep happening to existing owners and Hyundai has not done a complete fix along with single day turnaround for such issues. Car has features which even Tesla does not offer like HUD, physical buttons along with start button, plenty of room and panoramic window shade etc. I wish it had more range to around 500 miles.

James C.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Love The car but customer service is horrible

I can’t BlueLink connected in my name. Nobody responds. Kind of a pretty big deal for a car with the features this has.

Hyundai Motor America a répondu le 07/29/2025 06:31 AM

Hello James, Thank you for sharing your feedback regarding your vehicle and experience this far. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 and Hyundai Bluelink Customer Care (855) 225-8354 or visit www.hyundaiusa.com. Thank you ^cc.

Ativut S.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Love the car overall.

I never get bored driving it. It's sleek and a head turner. I was lucky to have bought the 2023 model when it was more affordable.

Recommandé

Jose F.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Great EV

Fast charging, long range, full featured. Digital features (app, infotainment) can do with more polish.

Charles H.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Great performance, luxury, and utility.

Performance. love the effortless acceleration. Off the line. Passing at 70mph. Luxury. Serene quiet. Instant heat. Park with AC but no idling engine. Basic sound system is very good. Utility. Seats 5 adults. Great back seat legroom. Hauls 8 ft 2x4 or 10 ft pipes, with ease.

Recommandé

Alexander R.

2023 Hyundai IONIQ 5

Vérifié Propriétaire

07/28/2025

Avis vérifié

Good daily drive, but continued issues with 12V battery

It's a very good car, but will sometimes have troubles with the 12V battery deciding to deplete itself randomly. And multiple dealership diagnostic trips were unable to identify the issue. Otherwise, very solid car.