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Towne Hyundai Orchard Park

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(4 050 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
56
Total des ReScores
4,8
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service. Here at Towne Hyundai, we will make sure that you get the service that you expect and deserve when it comes to all things Hyundai. Our employees are professionals and we pride ourselves on customer satisfaction and service.

Catégories
Concessionnaire Hyundai, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
3525 Southwestern Boulevard Orchard Park, NY 14127

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
75
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
3525 Southwestern Blvd. Orchard Park, NY 14127

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

Contact
(716) 662-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
3525 Southwestern Boulevard k Orchard Park, NY 14127
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(4 050 Avis)

RM
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RICHARD M.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
from start to finish,,from the Service Writer to the waiting area and the short time Repaired problem by the Tech. THANKS. Also, a pleasant meeting with my favorite Sales Rep. Andrew while waiting.

GM
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GARY M.
Orchard Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Catégorie : Service
Friendly and fast
Erin from service did everything quick and easy and made sure I was satisfied with my car

CN
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CYNTHIA N.
Varysburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
9
Great staff
Everyone, from sales (Jason/Ford and Drew/Hyundai) to finance/business (Jeannie) was professional, patient and pleasant. They took time to listen to what we were expecting in a vehicle, searching for it and explaining its ins and outs. Financially we were provided with options but not “pushed” into purchases. We feel we received a very fair deal and felt at ease interacting with all.
Also the facilities were well maintained and comfortable.
We would definitely recommend the Towne Dealership.

JW
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JULIA W.
Orchard Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Johnny Van - Super Salesman
.It is absolutely wonderful to work with Johnny Van. He makes all the steps easy. No wonder that he has earned the excellent reputation that he has.

DZ
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DAVID Z.
Derby, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
9
Catégorie : Service
Great experience for servicing vehicle
The dealer has done a great job servicing my Tucson, Thanks!
Mike D. de Towne Hyundai Orchard Park a répondu le 04/08/2025 09:35 AM

We appreciate the shout-out for our service team! It sounds like your Tucson is in tip-top shape, ready to tackle any adventure you throw its way. If your vehicle has any more needs or if you're pondering over some new accessories, we're here to help! Your satisfaction is our driving force, even if it's not as fast as your Tucson!


JP
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Jim P.
Yorkshire, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
10
Catégorie : Service
Sales
Great experience from salesperson Sam to gal in finance. No high pressure felt good about whole experience.
Mike D. de Towne Hyundai Orchard Park a répondu le 04/08/2025 09:35 AM

We're glad to hear you had such a smooth experience with us! It sounds like both Sam and our finance team really put in the work without the pressure—which is exactly how car shopping should feel. If only buying groceries came with that level of comfort! We appreciate your business and hope you enjoy your new ride.


LT
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LEROY T.
Chaffee, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/01/2025
client vérifiéVérifié Client
10
The staff did a wonderful job and they r very professional. And thanks
The staff did a amazing job but we didn't get lunch just jokingthey did a great job thanks
Mike D. de Towne Hyundai Orchard Park a répondu le 04/06/2025 09:37 AM

We're glad to hear that our staff made a positive impression! While we might not offer lunch, we like to think our service is more than sufficient to satisfy your craving for a great car experience. It's always a pleasure to bring a smile to our customers' faces. If you ever need anything else, feel free to reach out.


Client vérifié
Blasdell, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Dealership was very accommodating and sale process efficient.
Best buying experience I've had.
Mike D. de Towne Hyundai Orchard Park a répondu le 04/05/2025 09:43 AM

We’re glad to hear you had such a fantastic buying experience with us! It sounds like we may have found our secret recipe for car purchasing happiness. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new ride and all the adventures that come with it!


EE
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EDITH E.
Holland, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Professionsal, informative and great results. I'm sure I'll enjoy my 6th Hyundai as much as I did my first Hyundai.
Great dealership! Made to feel welcome from the moment you walk in to the moment you walk out.
Mike D. de Towne Hyundai Orchard Park a répondu le 04/02/2025 09:38 AM

We're glad to hear that you felt welcome during your visit! It's our goal to ensure that every customer feels like they just walked into their favorite coffee shop rather than a dealership. If you ever need us again, just remember, we're always here to serve up more great experiences. Happy driving!


Client vérifié
Hamburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Catégorie : Service
professional
fast and professional
Mike D. de Towne Hyundai Orchard Park a répondu le 03/26/2025 09:37 AM

It’s great to hear that you found our service fast and professional! We like to think of our team as the speedy delivery of smiles on four wheels. If you ever need assistance in the future, we’ll be here, ready to keep that momentum going!


Client vérifié
Depew, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
client vérifiéVérifié Client
10
We bought a used 2023 vehicle
Sales rep was pleasant and helpful. Vehicle and complex was clean. Vehicle was ready to go when we arrived to fill out the paperwork, which was quick to complete.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/25/2025 09:35 AM

We appreciate your feedback and are glad you had a pleasant experience with our team! It’s great to hear that everything was clean and ready for you. We like to keep our vehicles in tip-top shape and paperwork quick—no one wants to feel like they’re signing away their firstborn, right? Thank you for choosing us, and we hope you enjoy your new ride!


EK
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ERIC K.
East Concord, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Reliance
My fourth vehicle from Towne. Why? Reliable. From the service dept. to sales. They treat you fairly and like a person, not a number.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/24/2025 09:35 AM

It's fantastic to hear that you've chosen Towne Hyundai Orchard Park for your vehicle needs four times! It's like joining an elite club known for its reliability and excellent service. We're glad you feel treated like a person—after all, we prefer our customers over numbers any day! Your continued trust means the world to us, and we'll keep working to help you drive smoothly. Here's to many more adventures in your new ride!


JP
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JAMES P.
Yorkshire, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Purchased 2025 Tucson.
I purchased vehicle from Sam and was impressed with his handling of transaction. He listened to my concerns and worked with me (rather than try to high pressure )etc. I was impressed with his demeanor from start to finish. Upon pick up he took the time to cover vehicle set up applications etc answered all questions with out feeling rushed. Was very professional and that is why we decided to do business with Him. That said. Jeannie in finance was also a pleasure to deal with again no high pressure just what was available. It was a pleasure dealing with them both and you are fortunate to have both representing Town Hyundai
Mike D. de Towne Hyundai Orchard Park a répondu le 03/24/2025 09:35 AM

It sounds like you had quite the adventure in car shopping, and we're delighted to hear that Sam and Jeannie made it a smooth ride for you. It's great to know that they took the time to listen to your concerns and avoided the dreaded high-pressure tactics – we like to think of that as a win for both sides! Sam must have given you a masterclass in vehicle setup, and Jeannie's finance finesse clearly sealed the deal. We're lucky to have such a professional team onboard, and your feedback keeps us motivated to keep up the good work. Enjoy your new wheels, and may your drives be filled with joy and fuel efficiency!


JM
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JOHN M.
Lancaster, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Great experience
My wife and I felt welcome as soon as we walked through the door. Great experience all around.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/23/2025 09:38 AM

It's fantastic to hear that you and your wife felt right at home from the moment you stepped through our doors. Making our customers feel welcome is what we aim for, so we’re glad to know we hit the mark! If your experience was anything like stepping into a cozy living room (but with fewer cat videos), then we consider that a win. We appreciate your business and hope you both enjoy your next adventure on the road!


CH
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CHARLES H.
East Aurora, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Always a pleasure
Everything easily done.
Mike D. de Towne Hyundai Orchard Park a répondu le 03/23/2025 09:38 AM

We appreciate your feedback! It's great to hear that everything went smoothly for you. We aim to make the process as easy as possible—like a Sunday morning with coffee in hand. If you need anything else, don’t hesitate to reach out!

Bons de services et publications
We're thrilled to hear about your positive experience with our service team! Rob and the crew are always here to keep you cruising smoothly—loaner cars and all. Thank you for your trust in us!
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Thanks for the shout-out! We're glad you think we're doing a good job—we strive to keep the wheels turning smoothly!
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We're thrilled to have checked all your boxes! Our Hyundai Service team is dedicated to making your experience exceptional. Thank you for your kind words; we’ll keep the handshake ready for Frank!
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We're thrilled to hear your car passed the inspection and you're riding on fresh tires now! Safety first, and we're always here to keep you cruising smoothly.
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We appreciate your kind words! Our team is always here to help—turning car troubles into smooth rides is our specialty.
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Thanks for the great feedback! We pride ourselves on speed and friendliness—like a pit crew for your car!
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Thank you for your kind words! We pride ourselves on honesty and timely service. No pressure, just happy driving!
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Thank you for the kind words! We promise to keep being honest and upfront, just like our cars—no hidden surprises here!
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Thank you for trusting us with your automotive needs! We’re thrilled to be your go-to choice for excellent service and trustworthy care.
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We're thrilled to hear you're satisfied with your experience at Towne Hyundai! Satisfaction is our favorite tune—let's keep the good vibes rolling!
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Thanks for your kind words about our team! We’re sorry for the muffler hiccup, but we’ll make sure it’s sorted out faster than you can say "Hyundai!
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We're thrilled to hear you had such a wonderful experience with our team! Sometimes oil changes lead to amazing surprises—like a new Tucson. Enjoy your new ride!
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Thank you for your kind words! We're thrilled our professionalism impressed you—complete satisfaction is the name of our game.
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Thank you for the fantastic review! We're thrilled our team made your visit seamless—it's our secret superpower to be friendly and timely!
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We're thrilled to hear about your rewarding relationship with us over the years! At Towne Hyundai, we strive to keep those good vibes rolling for a lifetime. Thank you for your trust!
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Thanks for the shoutout! We're glad the work was done—because we like to keep our customers rolling smoothly, not like a flat tire!
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Thanks for the glowing review! We're thrilled you're enjoying your Genesis and our service—excellent care comes standard with every purchase.
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We’re thrilled to have you in the Towne Hyundai family! Four cars and still going strong—looks like we’re doing something right!
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We're thrilled to hear you felt valued, even without a purchase from us! Our service is like a great road trip—always better when shared!
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We're thrilled to hear you're always happy with our service! It's great to know we're your go-to spot for all things Hyundai.
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Thanks for the glowing review! We're thrilled to know your experiences have been as smooth as our SUVs on the road.
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Thanks for the glowing review! We're glad our service was prompt and our waiting area was tidy—just like a well-oiled machine!
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Thanks for the fantastic feedback! We're thrilled that our service team makes you feel safe and happy—clean waiting areas and all!
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Thank you for the kind words! We're thrilled to be your speedy pit stop for excellent service.
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Thanks for the shoutout! We're on a mission to make car troubles disappear faster than your last errand run.
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Thank you for the fantastic review! After 50 years, we’re thrilled to be your top pick—who knew good service ages like fine wine?
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We love to hear that routine service is saving you money! At Towne Hyundai Orchard Park, we believe in keeping your ride smooth and your wallet happy.
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We're glad you feel taken care of! At Towne Hyundai Orchard Park, we believe in customer care, not just customer service—because who doesn't deserve a little TLC?
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