WB

WILL BISHOP

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(917 reviews)
67

JT
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Jemise T.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Greattttt Customer Service
I’m so elated with my recent experience at Pohanka Hyundai!!! I was so sad and confused coming in but when I talked to Mr. Bishop, he reassured me that my baby (my car) was in great hands and I absolutely believed him! He also knew I was worried so he gave me great updates and even got me excited to get my car some brand new tires! Thank you so much Pohanka Hyundai!!!!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/11/2020 02:34 PM

We appreciate your trust Jemise, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

LB
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Lynette B.
Oxon Hill, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courtesy
The service department and management was very helpful with my issue with my vehicle.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/11/2020 02:33 PM

 We appreciate your positive feedback about our business and employees Lynette. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

ER
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Ebone R.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Will is always the best. Service was awesome and efficient
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/11/2020 02:28 PM

 We appreciate your kind feedback about our business and employees Ebone. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

BH
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Bernice H.
Fort Washington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
Top notch
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/07/2020 09:34 AM

Thank you for giving us a great rating and for recommending our business to other potential customers Bernice. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Upper Marlboro, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service managers. BILL
Received service as requested.
Comfortable wait ing room.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/07/2020 09:32 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

YT
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Yvonne T.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
EXCELLENT!
Will Bishop strikes again. Will is so pleasant, optimistic and extremely helpful. I returned to Pohanka Hyundai, specifically requesting will because he gets things done in a timely manner and done correctly. I returned to Pohanka to have my key reprogrammed to my Kona.

My service was handled quickly, efficiently, correctly and at a "right" priced. I received a courtesy wash without asking. YIPPEE!

I "Will" be back!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/07/2020 09:32 AM

We appreciate your trust Yvonne, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

KS
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Karis S.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service always
I am always satisfied with the service I receive when bringing my vehicle to be serviced. I purchased both my Hyundais from this location and I only bring them here for servicing. Will is a great service advisor! Always friendly and knowledgeable.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/07/2020 09:29 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers Karis. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

SS
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Shaquita S.
Mount Rainier, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The employees are friendly and they work fast. Great service.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/05/2020 01:10 PM

 We appreciate your kind feedback about our business and employees Shaquita. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

RS
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Rasheedah S.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Staff
Most people do not enjoying spending time at the dealership. I am totally different. I love these people. They are super cool and will talk to anyone about anything. Don't believe me go there. You will not be disappointed.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/05/2020 01:05 PM

 We appreciate your AMAZING feedback about our business and employees Rasheedah. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

RT
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Robbin T.
Oxon Hill, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
As always I have a time that was great. In and out great!!!!!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2020 03:47 PM

 We appreciate your kind feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Greater Landover, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2020 03:47 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

AC
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Agnes C.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Center
I would like to thank Will Bishop for his excellent customer service every time I come to get my Vehicle service. I never have problems with him when I have questions or need a particular service done. I alway book my appointments with him for vehicle service for all the years that I have been a customer with Pohanka Hyundai. Thanks
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2020 03:46 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

LR
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Lewanda R.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customers service
Mr. Bishop was very helpful and showed real concern for my safety by pointing out that I needed new tires.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2020 03:44 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

LN
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Lynda N.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Will at the front desk customer is great! He was very attentive & professional.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/27/2020 03:37 PM

 We appreciate your kind feedback about our business and employees Lynda. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

TW
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Theresa W.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Review
My service was great thanks to Jaqueline! She made my experience super easy and quick from the time I spoke with her on the phone to check out. Great customer service!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/27/2020 03:37 PM

 We appreciate your AMAZING feedback about our business and employees Theresa. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Staff
The Entire Service Staff is wonderful!! I'm a long time customer and they ensure my needs are always met!! Thank you!!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/24/2020 03:20 PM

 We appreciate your kind feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

AE
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Anissa E.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The customer service was outstanding
The service advisor was great his customer service was outstanding and I sat and waited and the wait wasn’t long at all
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/22/2020 03:13 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Anissa. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

CM
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Constance M.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Friendly Service
The staff is friendly and take care of you quickly. Your vehicle is serviced quickly, washed, and quality service.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/20/2020 03:05 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Constance. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

MS
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Michael S.
Washington, DC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service team this time.
The gentleman Will at service did and amazing job, and all around he made the experience great.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/20/2020 02:54 PM

Thank you for your review Michael. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

WM
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Whitney M.
Upper Marlboro, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Good Service
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/17/2020 08:12 AM

Thank you for your review Whitney. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.