WB

WILL BISHOP

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(917 reviews)
67

SG
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Starr G.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Thank you!
Thank you!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 05/01/2020 02:15 PM

 We appreciate your positive feedback about our business and employees Starr. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Will
Greated every time like family. Always given the details of the maintenance and cost as well as the time to complete the service.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/30/2020 02:19 PM

 We appreciate your kind feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always a good experience
No complaints. They took care of me while I got my oil changed.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/22/2020 05:24 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

AW
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Anita W.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Services (Will)
I was informed on all of the steps as my car was being serviced.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/22/2020 05:22 AM

We appreciate your trust Anita, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Glenn Dale, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A-1 Service
My service advisor Will always greets me with a pleasant attitude and smile whenever I come in to get my car serviced. While there Will communicates constantly with me on the recommendations needed to prolong the life of my vehicle. I greatly appreciate that.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/22/2020 05:21 AM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

YC
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Yves C.
Clinton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service dept
They fixed my engine well and Miguel worked with me on mitigating costs and getting the best deal
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/16/2020 01:41 PM

We appreciate your trust Yves, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

CR
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Cecelia R.
Washington, DC
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2020
client vérifiéVérifié Client
Catégorie : Service
Manager
Will has excellent customer service every time I come he’s so helpful
Recommandé
Employés avec lesquels vous avez travaillé

CR
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Cecelia R.
Washington, DC
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2020
client vérifiéVérifié Client
Catégorie : Service
Manager
Will has excellent customer service every time I come he’s so helpful
Recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/14/2020
Type de service : Maintenance
Catégorie : Service
Manager
Mr . Will has great customer service he’s the best
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/14/2020 01:23 PM

We appreciate your trust Cecelia, we appreciate the time you have taken to re-do this survey for Will, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

MW
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Margaret W.
Brentwood, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They let me know what the problem was.
Good
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/14/2020 02:18 PM

 We appreciate your positive feedback about our business and employees Margaret. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

DA
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Debora A.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly service
I have no problems. My service advisors were consistent in keeping me abreast of the status of my vehicle.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/14/2020 02:18 PM

Thank you for your review Debora. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

BJ
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Baraka J.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Greeted promptly with smiles friendly service
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/09/2020 06:24 AM

 We appreciate your kind feedback about our business and employees Baraka. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

HB
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Hope B.
District Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They make you feel like family
Yes and I have
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/09/2020 06:24 AM

 We appreciate your positive feedback about our business and employees Hope. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

JJ
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Joynea J.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service was great!
Mr. Will made my service very easy. Great customer service!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/09/2020 06:22 AM

Thank you for giving us a great rating and for recommending our business to other potential customers Joynea. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

DH
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Danielle H.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mr. Will B. is the BEST!!!
Will B. always is helpful and professional and gets me in and out everytime my vehicle needs serving.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/06/2020 02:02 PM

 We appreciate your positive feedback about our business and employees Danielle. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
I love my dealership because they listen and understand the problems and they don’t try to take advantage And make me spend Extra money just because I’m a female like most car places.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/06/2020 02:02 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

ST
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Sharon T.
Brandywine, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Keith Robinson
Good service
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 04/03/2020 09:31 AM

Thank you for your review Sharon. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

KS
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Kevin S.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service, Time and Always treated like a Hyundai Owner....
Customer service is excellent, Mr. Bishop was Awesome!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 03/23/2020 01:49 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Kevin. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Waldorf, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service and Mechanical Service was Excellent
Thumbs up to the employees who serviced my car. The service advisor was very professional as well.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 03/20/2020 02:59 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A+ Customer Service
I'm always satisfied with the customer service at Pohanka Hyundai.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 03/17/2020 03:34 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

CG
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Connie G.
Hyattsville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff Professionalism
The service advisor, Mr. Bishop, was professional and clear in communications.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 03/17/2020 03:34 PM

 We appreciate your kind feedback about our business and employees Connie. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.