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JUSTIN WORRELL

Hyundai of Wesley Chapel
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(507 reviews)
81

Critiques de JUSTIN WORRELL

KD
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Kenneth D.
Zephyrhills, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Center Review
Justin, my Service Advisor, was outstanding!! Best Advisor I’ve had yet at WesleyChapel Hyundai....thanks again Justin.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/10/2020 01:55 PM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Land O Lakes, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai Service
Great service
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/03/2020 05:12 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DM
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David M.
Valrico, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
So Easy to Work With
Every time I go in their easy to work with and get the things I need done.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/24/2020 06:22 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Greater Carrollwood, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5/5
Always efficient and friendly service, Justin usually helps me and he is always great.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/09/2020 11:45 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Zephyrhills, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic Service
Each time we visit, everyone goes above and beyond to make our experience a pleasant one.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/09/2020 11:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
JB
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Jeannetta B.
San Antonio, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent job
Jessie in service department of Hyundai of Wesley Chapel did an excellent job.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/05/2020 08:00 AM

Thank you so much for the 5 Star Review Jeannetta! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
CB
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Cindy B.
Valrico, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
customer service
Always depend on great service and a fair price
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 06/02/2020 07:54 AM

Thank you so much for the 5 Star Review Cindy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Wesley Chapel, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very helpful
We have used them many times and have always been happy
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/30/2020 05:33 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DM
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David M.
Valrico, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is always excellent
Never a problem with the service
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/28/2020 01:40 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
PK
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Pamela K.
Zephyrhills, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly customer service
Exceptional staff.. (Justin) makes me feel like family ..Love this Dealership
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/22/2020 01:21 PM

Thank you so much for the 5 Star Review Pamela! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DK
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Deborah K.
San Antonio, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
10,000 miles service call
101
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/15/2020 11:31 AM

Thank you so much for the 5 Star Review Deborah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Wesley Chapel, FL
2016 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Convenience
Overall I am pleased with my repair as my extended warranty covered the cost, however, my car could have been washed and vacuumed as it was there for over two weeks. That would have been 5 star service!
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 05/15/2020 07:13 AM

Thank you so much for taking the time to complete the survey! I apologize that the vehicle wasn't cleaned for you when it was in for service. Please feel free to let us when is a good time to come back and have the vehicle cleaned at no charge. We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
MD
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Maria D.
Zephyrhills, FL
2013 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2020
client vérifiéVérifié Client
Catégorie : Service
Review after issue with service associate.
Keith Flynn, service manager quickly addressed an issue that occurred after my service appointment that was related to pricing and an associate. Keith was very understanding of my concern and I was very appreciative of his resolution. I am confident that the next service experience will be a good one that will keep me coming back to Wesley Chapel Hyundai for my car needs.
Recommandé
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
MD
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Maria D.
Zephyrhills, FL
2013 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2020
client vérifiéVérifié Client
Catégorie : Service
Review after issue with service associate.
Keith Flynn, service manager quickly addressed an issue that occurred after my service appointment that was related to pricing and an associate. Keith was very understanding of my concern and I was very appreciative of his resolution. I am confident that the next service experience will be a good one that will keep me coming back to Wesley Chapel Hyundai for my car needs.
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/05/2020
Type de service : Maintenance
Catégorie : Service
Bad Experience
Customer Service was very disappointing after over 7 years of loyalty to dealership.
Non recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/06/2020 07:05 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
SD
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Sheryl D.
Lakeland, FL
2019 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Superb Service
For if the last year I have been experiencing 5 star service. I have a dealership here in Lakeland where I live and I choose to drive to Wesley Chapel because they always make me feel so comfortable and if I have any questions they make sure they take care of everything Everybody that I've encountered have been extremely Considerate . Thank you for taking care of both me and my car
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 05/05/2020 07:22 AM

Thank you so much for the 5 Star Review Sheryl! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DM
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Denice M.
Zephyrhills, FL
2013 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
CHECK YOUR PROMOS
If you get a promo email and choose to use it make sure at checkout they are actually honoring the email promo. I was again over charged for services.
Non recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 05/05/2020 10:39 AM

Thank you so much for taking the time to complete the survey! I hope the resolution I provided you is a 5 star experience. Please let me know if I can help you with anything else. We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
JW
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James W.
Brooksville, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service great, BUT
The BUT part....I went to this dealer to buy a car. I picked out a turbo Sonata that I really liked. I wanted a cash price but they kept talking payments. They would not tell me the price because they claimed I would take that price to another dealer to get a better price. So, I went to another dealer and I bought a car, for cash.
Great service department.
Non recommandé
Keith F., Service Manager de Hyundai of Wesley Chapel a répondu le 04/30/2020 04:20 PM

Mr Walters,

Thank you for your review! I am happy to hear about your service experience and at the same time sorry to hear about what happened with our sales staff. Please know that we will service your vehicle no matter where it was purchased. We look forward to serving you in the future.







Keith Flynne
Service Manager
Hyundai of Wesley Chapel
813-995-6233
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DR
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David R.
Land O Lakes, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Rims replaced
I was in for service and pointed out that the coating on the rims was flaking off. My service tech Justin ordered new rims. They sent me a text that the rims were in and replaced all 4.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 04/10/2020 12:24 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
SM
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Sharon M.
Wesley Chapel, FL
2013 Hyundai Genesis Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Helpful advisors
Advisor was super nice and helpful. Knew his product!
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/27/2020 10:43 AM

Thank you so much for the 5 Star Review Sharon! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Wesley Chapel, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
repair lock on driver side door
I was satisfied with the visit to fix the lock on the driver side door. It was difficult to open and sometimes the lock would pop out altogether. Kevin was very helpful and let me know how the job was progressing as I waited. I always get good service by your service dept.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/26/2020 12:05 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
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