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JUSTIN WORRELL

Hyundai of Wesley Chapel
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(507 reviews)
81

Critiques de JUSTIN WORRELL

Client vérifié
Zephyrhills, FL
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
THEY NEED MORE MECHANICS
They need more mechanics but, totally understand dealing with COVID-19
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/11/2022 12:07 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team. 

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
AV
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Amanda V.
Lutz, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Professional and courteous service
I had an issue with the sunroof. Justin from Service made sure to tell me that the repair would take approximately 30 days due to the piece needed. Meanwhile I was provided a rental car and Justin made sure to make the entire process very easy for me. I had a very good experience and found Justin to be extremely helpful and courteous.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/04/2022 06:54 AM

Thank you so much for the 5 Star Review Amanda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
KS
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Kathleen S.
Lutz, FL
2020 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/02/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Great service people for the most part.
I needed a standard LOF, Tire rotation, and the lift door in the back had a hole punched in the back of it so I needed that replaced. Everyone was nice and very accomodating, with the visit taking just an hour or so which made me happy that I didn't have to wait any longer.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/02/2022 01:31 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Fl, FL
2011 Hyundai Elantra Touring
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/10/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Mostly a good experience.
The guy who puts the plastic in your car and moves cars coughed straight into my car without turning his head or trying to cover his cough. When I spoke to him he just acted like it didn't matter. Not okay with me!!
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/11/2022 05:29 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
WB
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William B.
Tampa, FL
2020 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2022
client vérifiéVérifié Client
8
Catégorie : Service
Review of service
Rethought review
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
WB
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William B.
Tampa, FL
2020 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2022
client vérifiéVérifié Client
8
Catégorie : Service
Review of service
Rethought review
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/04/2022
Type de service : Repair
0
Catégorie : Service
Service failure
Justin the service rep was terrific. Service scheduling was awful and service manager did not return my phone call
JOHN W C. de Hyundai of Wesley Chapel a répondu le 01/04/2022 10:23 AM

Thank you for taking the time to speak with me. It was my pleasure to help you! Sincerly, John Cate, Service Manager Hyundai of Wesley Chapel.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
HJ
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Harold J.
San Antonio, FL
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Personal attention
The service crew are always ready to help.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 12/21/2021 06:30 AM

Thank you so much for the 5 Star Review Harold! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DC
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Daniel C.
Zephyrhills, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Recall and headlight install
Dropped off car, service and recommendations noted, picked up car, paid reasonable fees for install. What could be better?
PAIGE P. de Hyundai of Wesley Chapel a répondu le 12/08/2021 06:18 AM

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Zephyrhills, FL
2021 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2021
client vérifiéVérifié Client
10
Catégorie : Service
Awesome Service
This was terrific service. They treated my fantastic
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
AC
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Anthony C.
Dade City, FL
2020 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2021
client vérifiéVérifié Client
10
Catégorie : Service
service team was excellent
I was not able to make an appointment so I showed up first thing in the morning and Justin was able to get me right in for my oil change and tire rotation. I was out of there in 1 hour and 10 minutes. Justin made my day. Thanks Justin.
Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Zephyrhills, FL
2021 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2021
client vérifiéVérifié Client
10
Catégorie : Service
Awesome Service
This was terrific service. They treated my fantastic
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/01/2021
Type de service : Maintenance
7
Catégorie : Service
Not clean
This is the first time I have had a dealership return my vehicle not clean. That does not show pride in their service
PAIGE P. de Hyundai of Wesley Chapel a répondu le 12/01/2021 05:39 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
AC
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Anthony C.
Dade City, FL
2020 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2021
client vérifiéVérifié Client
10
Catégorie : Service
service team was excellent
I was not able to make an appointment so I showed up first thing in the morning and Justin was able to get me right in for my oil change and tire rotation. I was out of there in 1 hour and 10 minutes. Justin made my day. Thanks Justin.
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/28/2021
Type de service : Maintenance
7
Catégorie : Service
Not Happy about lack of Scheduling Times
Was told no oil change times for the next 2 months. BUT I can bring it in BUT I may have to wait up to 4 - 6 hours for it to be completed.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 11/30/2021 07:30 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Lutz, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service
Repair and service great.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 11/19/2021 06:11 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
TA
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Teodoto A.
Tampa, FL
2021 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
my problem was taken care of as soon as possible
your service was Excellent ....i was impressed .in and out in a jiffy .......will always go back ......advisor Justin .... will make you comfortable .......also you have a great ....mechanic ... Mr Alex ...........knows his stuff .........
PAIGE P. de Hyundai of Wesley Chapel a répondu le 11/19/2021 06:07 AM

Thank you so much for the 5 Star Review Teodoto! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
CM
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Carole M.
Lutz, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Perfect Every Time
After having my Hyundai's serviced over many years the results are always Perfect
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/13/2021 08:52 AM

Thank you so much for the 5 Star Review Carole! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
ES
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Edwin S.
Spring Hill, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Certified 2017 Santa fe 2.0 turbo ultimate experience...
Good team and service dept.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/12/2021 06:24 AM

Thank you so much for the 5 Star Review Edwin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Tampa, FL
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Vehicle recommended maintenance
It was a good experience fir me during my scheduled 7500 mile check-up for my Tucson. Fast, friendly service with no pressure to purchase additional services and/or products.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/05/2021 06:41 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
SM
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Susan M.
Zephyrhills, FL
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
great as before
The service department was great
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/05/2021 06:35 AM

Thank you so much for the 5 Star Review Susan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
GD
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Glenn D.
Lutz, FL
2019 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/27/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Good service
Time spent waiting was short and got questions answered by sales.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/28/2021 07:20 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
MP
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Myrna P.
Spring Hill, FL
2021 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Good communication
Car got fix
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/28/2021 07:32 AM

Thank you so much for the 5 Star Review Myrna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
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