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JUSTIN WORRELL

Hyundai of Wesley Chapel
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(507 reviews)
81

Critiques de JUSTIN WORRELL

ER
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Elvis R.
Tampa, FL
2013 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2021
client vérifiéVérifié Client
Catégorie : Service
tune-up & oil change
Great service as always & customer service would refer to family& friends
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/10/2021
Type de service : Maintenance
Catégorie : Service
tune-up & oil change
usually great service,not this time
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/10/2021 07:58 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
VP
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Vikram P.
Tampa, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
No
No review ,too boring
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 11/23/2020 04:02 AM

Thank you so much for the 5 Star Review Vikram! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
JM
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Jeffrey M.
Tampa, FL
2016 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
BAD BATTERY
I had to replace my battery Oct 19. On the 27th my car would take start. Once I got it started I rushed to the dealer (24 miles in 6pm traffic!) I hadn't even put the car in park and the tech came out to replace the battery. It was shipped with a dead cell. Even though it was nearly closing time, they took the time to check the car to make sure there was nothing else going on. They popped the new battery in, and I was on my way! I did have an issue with the roadside assistance, as they wouldn't come into the parking garage where the car was parked, but due to the good advise of one of the dealer staff, we did get it going!
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 11/04/2020 06:59 AM

Thank you so much for the 5 Star Review Jeffrey! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Land O Lakes, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Review
Friendly professional staff
Prompt service
Clean comfortable environment
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/27/2020 07:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
MT
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Marilyn T.
Zephyrhills, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People
For the 4 years that I have been going there the people that work there are very friendly and helpful.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/24/2020 05:23 AM

Thank you so much for the 5 Star Review Marilyn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Tampa, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They are wonderful
I walked in and the white guy said someone will be right with you, as he literally sat there and did nothing.... the nice black man walked in and assisted me right away. I wish I could remember his name but he was the nicest man. Service was great as always and they even washed my car without me asking which was a plus! I never have any problems coming here and the guys and girls are super polite.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/20/2020 12:19 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DC
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Donna C.
Spring Hill, FL
2020 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Acceleration problem
Although the service tech could not find the answer to the problem with my 2020 Sonata, they did try and were in communication with Hyundai.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/16/2020 08:59 AM

Thank you so much for the 5 Star Review Donna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
EG
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Emily G.
New Port Richey, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing dealership all around
Made everything so easy thank you Hyundai of Wesley Chapel
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 10/05/2020 08:15 AM

Thank you so much for the 5 Star Review Emily! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Land O Lakes, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
The employees are very nice and helpful. Service is great and timely.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 10/01/2020 07:04 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DV
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Donald V.
Riverview, FL
2020 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
New Customer Lease and Service
I recently leased my Sonata from Wesley and John Demarco and Will Tousey who are REAL Gentlemen.
The Lease went extremely well and my first Oil service with the 3 year included Maintenance package for my Sonata couldn't have gone any smoother. I was so impressed with all involved being so polite and efficient with the drive up and notification when car was finished and delivered.
Recommandé
JOHN W C. de Hyundai of Wesley Chapel a répondu le 09/21/2020 04:08 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DK
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Daniel K.
Spring Hill, FL
2020 Hyundai Elantra Gt
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Do not deal with Justin
Needs to listen to customers concerns
Non recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 09/03/2020 07:09 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Lutz, FL
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It is a very comfortable situation to have your vehicle serviced by Hyundai.
Excellent
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/18/2020 12:01 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
Client vérifié
Zephyrhills, FL
2010 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wesley Hyundai
As expected.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/18/2020 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
SC
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Stephanie C.
Lutz, FL
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service!!!
Justin was amazing!! Hyundai of Wesley Chapel service is great!!
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/17/2020 01:08 PM

Thank you so much for the 5 Star Review Stephanie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
TS
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Terry S.
Brooksville, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I always get great service at this location.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/14/2020 06:26 AM

Thank you so much for the 5 Star Review Terry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
LR
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Leah R.
Zephyrhills, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Everyone was very professional and answered all my questions. Also never felt pressured. They actually helped me in my decision making process.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/13/2020 05:45 AM

Thank you so much for the 5 Star Review Leah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DM
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Daniel M.
Land O Lakes, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
First the location is not too far from my house. It was so easy to get an appointment.
The service charge was great and fair.
Really meet with my budget.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/07/2020 12:17 PM

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
GS
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Gregory S.
Zephyrhills, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Department
Hyundai of Wesley Chapel Service Department is very efficient, especially with ease of appointments and dropping off/picking up the vehicle. I was in and out of the facility within 5 minutes for both drop-off and pick-up.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 08/06/2020 12:57 PM

Thank you so much for the 5 Star Review Gregory! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
TO
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Thomas O.
Lakeland, FL
2017 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good place to service a car.
Next time I will be more careful reading their coupon. Shop supplies cost need to be clarified. I would suggest a total out-the-door price on offers.
The reason I do service at a dealer is expecting good service from a dealer. To me the work itself is good.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/23/2020 01:41 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
DG
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Donald G.
Brandon, FL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Justin was super in his support.
Recommandé
PAIGE P. de Hyundai of Wesley Chapel a répondu le 07/23/2020 11:34 AM

Thank you so much for the 5 Star Review Donald! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
JW
JUSTIN WORRELL
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