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Christian Hanson

Service Advisor
Mike White Ford of Coeur d'Alene
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(495 reviews)
80

Critiques de Christian Hanson

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RICHARD G.
Spokane, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2021
client vérifiéVérifié Client
10
Catégorie : Service
Very Professional, Clean Work Place, VERY NICE PEOPLE!!!
The work was very professionaly done, on time as promised, did the work as needed and went the extra mile to check my brake pads, tire pressure, and under the hood. I highly recommend this team at Mike White Ford. JOB WELL DONE!! I have had work done in the past and will continue in the future!!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/10/2021 08:36 AM

Richard, thank you for the kind review. We're so glad that you were pleased with the work and your experience with us! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
TS
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TIM S.
Post Falls, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2021
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service
My service advisor Christian is the best. Very friendly and helpful. In today's world it's nice to see a customer service individual who gets it.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/01/2021 11:21 AM

Tim, thank you for the excellent review! We're so glad that you have had such great experiences with Christian! We will be sure to pass along your kind words! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
GS
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GEORGE S.
Loon Lake, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2021
client vérifiéVérifié Client
10
Catégorie : Service
Excellent
The dealership and service department we have experienced!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/29/2021 02:52 PM

George, thank you for the excellent review! We're so grateful that you have chosen to give us an opportunity to serve you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
AF
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ALLAN F.
Post Falls, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2021
client vérifiéVérifié Client
10
Catégorie : Service
Mike White Ford sets the STANDARD for SERVICE
Quick professional Service.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/19/2021 02:17 PM

Allan, thank you for the fantastic review! Quick and professional are two of our biggest goals! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
Client vérifié
Hayden, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great
Wonderful service. Prompt and courteous.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/16/2021 11:19 AM

Anonymous, thank you for the great review! We're so glad that you were pleased with our service team! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
DG
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DONALD G.
Coeur D Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2021
client vérifiéVérifié Client
9
Catégorie : Service
Service neds
Needs were quickly addressed and completed in less time then estimated.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/03/2021 03:44 PM

Donald, thank you for the kind review! We're so glad that we were able to take care of your vehicle's needs and get you back on the road even sooner than promised! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
MM
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MARK M.
Post Falls, ID
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
client vérifiéVérifié Client
10
Catégorie : Service
One of my best experiences ever
My vehicle would clunk when I put it in reverse. It didn't always happen but it started the day I bought the car, new in 2017. I'd taken it back to the dealership where I bought it and they sorta blew me off and said it's normal. They told me it had floating brake pads and the clunk was the pads shifting when I put it in reverse. I let it go for awhile but looked online to see that it wasn't an uncommon problem for my vehicle but it was somehow related to the transmission. I finally took it to Mike White Ford, thinking they probably wouldn't be able to duplicate it or fix it. Much to my pleasant surprise, they were able to duplicate it and fix it. The best part...it cost me NOTHING!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/28/2021 03:16 PM

Mark, we are so glad that we were able to duplicate the issue and take care of it for you! It was our pleasure! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
AD
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ANN D.
Coeur D Alene, ID
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2021
client vérifiéVérifié Client
10
Catégorie : Service
Car Repair. Wouldn't start consistently.
Fast, effective service.
Provided car during service period. Feel confident they did the best work at a reasonable cost. Was there for only five minutes for pick-up, which included: turning in service car, paying for service and having my car driven to me from service lot.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/22/2021 02:27 PM

Ann, thank you for the fantastic review. We're so glad that your experience was fast and effective. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
PK
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PATRICK K.
Post Falls, ID
Ford Super Duty F-250 SRW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2021
client vérifiéVérifié Client
9
Catégorie : Service
Excellent Customer Service by Christian
Christian in the Service Dept. is very knowledgeable and always takes his time explaining what was done and/or needs to be done to the vehicle.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/04/2021 03:41 PM

Patrick, thank you for the excellent review! We're so glad that you had such a great experience with Christian! We will be sure to pass along your kind words. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
PS
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PAMELA S.
Post Falls, ID
Ford Transit Van
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
My transit's egr valve assembly was replaced (difficult job) and now is running fine.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/04/2021 03:17 PM

Pamela, thank you for the great review! We're grateful that you trusted us with a difficult job and that we were able to take care of your concern. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
ML
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MICHAEL L.
Coeur D Alene, ID
Ford Super Duty F-250 SRW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2021
client vérifiéVérifié Client
10
Catégorie : Service
Always the best
I’m always treated as a valued individual… polite and professional.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/27/2021 08:20 AM

Michael, thank you for the kind review! Polite and professional are always what we strive to be! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
KD
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KELLY D.
Spokane, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2021
client vérifiéVérifié Client
10
Catégorie : Service
Always top notch
Service dept always is friendly and always on top of taking care of the customer
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/23/2021 02:45 PM

Kelly, thank you for the kind review! We're so glad that you had such a great experience with our service department! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
Client vérifié
Sagle, ID
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2021
client vérifiéVérifié Client
10
Catégorie : Service
Christian
Christian, the service advisor, was excellent! He is very knowledgeable on the services and parts needed for a customer’s vehicle!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/20/2021 03:01 PM

Anonymous, thank you for the excellent review! We're so glad that you had such a good experience with Christian! We will be sure to pass along your kind words to him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
TS
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THOMAS S.
Spokane, WA
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2021
client vérifiéVérifié Client
10
Catégorie : Service
Very responsive staff. Chelsea spearheaded my concerns and took care of all the details!
Keep io the good work!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/07/2021 02:18 PM

Thomas, thank you for the good review! We're so glad that Chelsea was able to help you and make sure your vehicle was in tip top shape! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
GH
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GORDON H.
Harrison, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2021
client vérifiéVérifié Client
10
Catégorie : Service
Fast service good advice
my starter problem was diagnosed quickly. Christian gave quick feedback on my options for repair, made suggestion on a couple maintenance items that could be done while my truck was in the garage. Repairs were completed and Christian notified me promptly. Great customer service!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/07/2021 02:17 PM

Gordon, thank you for the kind review! We're so glad that Christian was able to take care of your repair and keep you updated! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
VG
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VERNON G.
Post Falls, ID
Ford F450
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service
Outstanding and fast service. People make the dealership.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/02/2021 02:01 PM

Vern, thank you for the outstanding review! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
MK
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MIKE K.
Post Falls, ID
Ford Edge
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great customer service
Took my fotd on for recall service, this completed in a timely and efficient process.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/31/2021 01:21 PM

Mike, thank you for the great review! Although recalls are never fun, we always try to make them as fast and efficient as possible. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
WF
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WARREN F.
Coeur D Alene, ID
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2021
client vérifiéVérifié Client
8
Catégorie : Service
Check engine light
Follow up on "check engine" light went well, diagnosis and repair done right away and recall on airbag done as well. Good job.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 03:58 PM

Warren, thank you for the 5 star review! We're so glad that we were able to take care of your check engine light and get you safely back on the road! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
RP
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RICHARD P.
Rathdrum, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2021
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service and courtesy ride
I had 2 recalls corrected on my F150 and the Works oil change. Used some of my Ford Pass points that I got when I bought the vehicle. All work was done by noon. Truck drives fine! Courtesy car driver very friendly and prompt. Great experience!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 10:51 AM

Richard, thank you for the excellent review! We're so glad that your recalls and the Works package went so smoothly for you! We're also glad that you were able to save some money by using your FordPass points! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
TR
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TERRY R.
Coeur D Alene, ID
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service is awesome
Christian did a great job getting a couple issues resolved and made a command decision to fix an issue that came up while rotating the tires. I really appreciated his creative thinking ….
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 10:49 AM

Terry, thank you for the awesome review! Christian is an expert at creative solutions! We will be sure to pass along your kind words. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
CH
Christian Hanson
Service Advisor
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