CH

Christian Hanson

Service Advisor
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(483 reviews)
78

Client vérifié
Sagle, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2021
client vérifiéVérifié Client
10
Catégorie : Service
Christian
Christian, the service advisor, was excellent! He is very knowledgeable on the services and parts needed for a customer’s vehicle!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/20/2021 03:01 PM

Anonymous, thank you for the excellent review! We're so glad that you had such a good experience with Christian! We will be sure to pass along your kind words to him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TS
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THOMAS S.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2021
client vérifiéVérifié Client
10
Catégorie : Service
Very responsive staff. Chelsea spearheaded my concerns and took care of all the details!
Keep io the good work!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/07/2021 02:18 PM

Thomas, thank you for the good review! We're so glad that Chelsea was able to help you and make sure your vehicle was in tip top shape! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

GH
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GORDON H.
Harrison, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2021
client vérifiéVérifié Client
10
Catégorie : Service
Fast service good advice
my starter problem was diagnosed quickly. Christian gave quick feedback on my options for repair, made suggestion on a couple maintenance items that could be done while my truck was in the garage. Repairs were completed and Christian notified me promptly. Great customer service!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/07/2021 02:17 PM

Gordon, thank you for the kind review! We're so glad that Christian was able to take care of your repair and keep you updated! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

VG
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VERNON G.
Post Falls, ID
Ford F450
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service
Outstanding and fast service. People make the dealership.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 09/02/2021 02:01 PM

Vern, thank you for the outstanding review! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

MK
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MIKE K.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great customer service
Took my fotd on for recall service, this completed in a timely and efficient process.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/31/2021 01:21 PM

Mike, thank you for the great review! Although recalls are never fun, we always try to make them as fast and efficient as possible. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

WF
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WARREN F.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2021
client vérifiéVérifié Client
8
Catégorie : Service
Check engine light
Follow up on "check engine" light went well, diagnosis and repair done right away and recall on airbag done as well. Good job.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 03:58 PM

Warren, thank you for the 5 star review! We're so glad that we were able to take care of your check engine light and get you safely back on the road! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RP
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RICHARD P.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2021
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service and courtesy ride
I had 2 recalls corrected on my F150 and the Works oil change. Used some of my Ford Pass points that I got when I bought the vehicle. All work was done by noon. Truck drives fine! Courtesy car driver very friendly and prompt. Great experience!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 10:51 AM

Richard, thank you for the excellent review! We're so glad that your recalls and the Works package went so smoothly for you! We're also glad that you were able to save some money by using your FordPass points! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TR
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TERRY R.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service is awesome
Christian did a great job getting a couple issues resolved and made a command decision to fix an issue that came up while rotating the tires. I really appreciated his creative thinking ….
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 10:49 AM

Terry, thank you for the awesome review! Christian is an expert at creative solutions! We will be sure to pass along your kind words. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TT
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TRUDI T.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2021
client vérifiéVérifié Client
10
Catégorie : Service
Work on my 2014 Ford Foces SE
I had the most amazing experience. Christian was exceptionally professional, communicated very well and never left me hanging. It was the best experience I've ever had, and it meant so much to me. Christian followed through and was very informative on all details and work, etc. Christian in my eyes went way above and beyond and what he did helping me through my process was spot on top notch. Thank you so so much Christian from the bottom of my heart my experience from you means the world to me. Keep it up, more employees need to be exactly like you. Christian is definitely a 5 ?plus.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/17/2021 02:30 PM

Trudi, thank you for the fantastic review! Your words about Christian are incredible and we can't wait to share them with him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

BH
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BILL H.
Liberty Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service
Worked with Christian, fit me in with with no appointment to program my new key and check an error code.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/13/2021 02:10 PM

Bill, thank you for the 5 star review! We're so glad that Christian was able to help you and get your key/error code taken care of! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

GS
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GARY S.
Loon Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2021
client vérifiéVérifié Client
Catégorie : Service
Service
Great service. Appointment on time. Christian Hanson was informative and very helpful. Addressed tail gate issue that was not on my original service order. Grateful to your entire staff.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/04/2021 02:06 PM

Gary, thank you for the great review! We're so glad that Christian was able to take care of your concerns! We'll be sure to pass along your kind words. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

CL
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CHESTER L.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2021
client vérifiéVérifié Client
Catégorie : Service
THE PEOPLE
NICE PEOPLE THAT WORK AT MIKE WHITE FORD
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:49 PM

Chester, thank you for the 5 star review! We're very proud of our team and so glad that you have good experiences with them! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RM
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ROBERT M.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2021
client vérifiéVérifié Client
Catégorie : Service
Quiet, comfortable and no pressure. Vehicle service was excellent, quick and affordable. Thank you.
Quiet, comfortable and no pressure. Vehicle service was excellent, quick and affordable. Thank you.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:48 PM

Robert, thank you for the excellent review! We're so glad that your experience was quiet, comfortable and no pressure! That's exactly how we want to hear that customer experiences are going! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

AP
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ALAN P.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2021
client vérifiéVérifié Client
Catégorie : Service
Diagnostics on f250
Very through
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:43 PM

Alan, thank you for the kind review! We're so glad that you found the diagnostics on your F250 to be thorough! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

BB
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BRIAN B.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2021
client vérifiéVérifié Client
Catégorie : Service
Always great service!
The staff at Mike White Ford are always kind, courteous and competent. Excellent customer service.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/12/2021 02:40 PM

Brian, thank you for the great review! We always strive to be kind, courteous and competent! Those are some of our most important goals! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DH
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DANIEL H.
Rathdrum, ID
Subaru CROS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2021
client vérifiéVérifié Client
Catégorie : Service
Quick return to the road
Excellent service and quick response to return vehicle quickly.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/07/2021 04:50 PM

Daniel, thank you for the excellent review! We're so glad that you were pleased with your service and that you were able to get safely back on the road quickly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

MM
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MICHAEL M.
Bonney Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2021
client vérifiéVérifié Client
Catégorie : Service
Saved our roadtrip
We were traveling through Idaho when we started having trouble with our Ford F-150. We must have called 10 different area ford dealerships, and Mike White Ford was the only one to phone, let alone return our messages! Even though they were slammed busy and had no reason to help us -- they went out of their way to get us in and take a look at what was wrong. Not only did we get in an awesome car for the day while they took a look at what was wrong, but they were able to fix the vehicle and get us back on the road the same day. It was amazing experience. Props to Tyler and Christian for getting me in and taken care of and all of us back on the road again. We were having a rough go already -- and it was just such a great thing to be treated like neighbors even though we were from way out of town.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 07/02/2021 06:30 PM

Michael, thank you for the kind review! The way we see it, everyone who comes in our doors is our neighbor - we just may live nearer and farther to some! We're so glad that Tyler and Christian were able to coordinate getting things together for you! Safe travels! It was a pleasure serving you! Thank you for choosing Mike White Ford!

Employés avec lesquels vous avez travaillé

Client vérifié
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2021
client vérifiéVérifié Client
Catégorie : Service
GREAT
EVERYTHING WENT WELL. THANK YOU!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 06/16/2021 03:00 PM

Anonymous, thank you for the great review! We're so glad that everything went well with your experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

SD
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SCOTT D.
Hauser, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2021
client vérifiéVérifié Client
Catégorie : Service
Ok
Service as requested.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 06/09/2021 03:07 PM

Scott, thank you for the 5 star review! We're so glad that your service went as requested! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

SB
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SCOTT B.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2021
client vérifiéVérifié Client
Catégorie : Service
Routine Service Appointment
Friendly staff, excellent service as always. A bit of a wait time for appointment but given the times that has to be expected.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 06/09/2021 03:00 PM

Scott, thank you for the great review and your understanding in regards to appointment timing. We're doing our best and we're quite glad that you're satisfied! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
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