We're very sorry to hear of your situation, Shawn. We have notified one of our corporate colleagues, Jordan, and they will be in touch with you shortly to further discuss your concerns. Thank you. ^cc
We're very sorry to hear of your experience, Daniel. We've created a case and assigned it to one of our corporate colleagues, Evan, who will be in touch with you shortly to further discuss your concerns. Thank you for providing your feedback. ^cc