Great SUV, terrible customer service
Our GV80 is a terrific SUV. We considered Audi, BMW, VW, Kia, and Toyota, but bought the GV80 based on style, performance, and price. Genesis has a winner here, but their after-the-purchase customer service is going to hinder them unless they want to step it up to compete with other luxury car companies. Emails and phone calls to Genesis North America were never returned when I had questions about the vehicle.
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