Think twice before buying.
Two things you need to think twice before buy if you come from luxury cars.
(1) QUALITY. Yes, I agreed that GV80 has a beautiful design and all cutting features but quality seems not to keep up. That is why I traded in my E class. But I felt so regretful after two weeks. Firstly, the suspension is too firmed that I can feel all road defects on your seat. Note: Suspension wont change a bit between comfort and sport modes. The road noise is loud above 60mph, lot of rumble noise. Out of the dealer, my brand new GV80 vibrated around 75mph with a drone/whooping noise like something out of balance. (I could not find out the problem because Genesis dealers gave me only few miles to test drive. If it is a tire problem, then I am lucky. If not, there will be a long way to go because there are multiple components contribute to that noise type.
(2) SERVICE. Yes in term of quantity, GV80 has a longer warranty than other manufactures. But in term of quality, I dont think they treat you like other luxury brands. You will be treated like a Huyndai customer service. You have to fight for every problem you have. When I tried to book my appointment for the vibration problem online, next available slot is 28 days from now. I had to drive back to the dealer and face-to-face complained with them. They did a test-drive, acknowledged the problem but it took another 10 days to rebalance the tires. Now wait again.
Vérifié Propriétaire
