Thank you for reaching out to Genesis Motor America. We are disappointed to hear about your retailer sales experience and the challenges you’ve faced with not being able to enable the Wireless CarPlay feature at this time. For further information, we would like to encourage you to reach out to our Customer Care team at (844)-340-9741, to discuss this matter with a representative. Thank you for reaching out.
Thank you for reaching out to Genesis Motor America. We are sorry to hear that you are experiencing mechanical concerns with your vehicle. Our records show that your case has already been assigned to one of our case managers for assistance. We would like to opportunity to better assist, we will have our case manager reach out to you directly.
Genesis Consumer Affairs^mm