Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1101 reviews)
79

Critiques de Mary A Carter

JT
gravatar
Johnny T.
Alvarado, TX
2017 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Turns a inconvenient event into something wonderful
My fairly new hybrid sonata had an issue and stopped functioning at the most inconvenient time. Mary at the service department made my day by providing a great solution for my immediate need. I couldn’t be happier. Thank you,
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/16/2020 06:27 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
VM
gravatar
Victor M.
Fort Worth, TX
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent!
Mary, is my service advisor that I always deal with; she always makes sure I understand any issues that my vehicle is having so it can be taken care of. Very happy with her customers service.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/15/2020 12:20 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
MA
gravatar
Margaret A.
Mansfield, TX
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I Hiley Recommend!
Always dependable
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/11/2020 06:11 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
RA
gravatar
Richard A.
Grandview, TX
2019 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Servicing my 2019 Accent
Mary in the Service Dept was a pleasure working with. She had our vehicle in and out in short order. She is an excellent employee and knows how to ensure her customers feel like they are her top priority.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/02/2020 06:48 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
KJ
gravatar
Kartrica J.
Crowley, TX
2007 Hyundai Entourage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Customer Service. Mary
The service rep Mary it was great she explained everything well and I love to hear her opinion and are facts about different situations about my car
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/02/2020 06:48 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
TS
gravatar
Tammy S.
Alvarado, TX
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very friendly
Everyone was very friendly. I was in and out of there very quickly.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/01/2020 05:49 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
EE
gravatar
Elaine E.
Crowley, TX
2012 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
I always go back for all my services with them. Friendly and professional staff! Love Mary Carter, she always goes beyond and above!!
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 04/30/2020 07:17 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
AL
gravatar
Alieze L.
Fort Worth, TX
2008 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The Service was top notched and the facility was friendly
Hiley Hyundai in Burleson is a visitor friendly location with helpful service techs and knowledgable mechanical techs. Was able to review his work on my iphone and discuss any corrections or additions that would be needed to service my vehicle. I went in for a warranty recall and felt from the very onset that I was dealing with a customer friendly business that took the effort and energy to make my visit a comfortable and successful one. I would like to thank the whole staff there and especially Mary my service tech for her kindness and professional way she made my visit at the site so stress free.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 04/28/2020 01:54 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Crowley, TX
2019 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic service
I've always gotten fantastic service here. Always so helpful and professional.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 04/22/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
MG
gravatar
Maria G.
Cleburne, TX
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Department
Mary at service desk is amazing
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 04/07/2020 08:21 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
MR
gravatar
Michael R.
Burleson, TX
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service!!!
Hiley has always taken care of my vehicle in an efficient professional manner. Mary is a knowledgeable advisor who pays attention to the small details and helps find ways to keep the bill as low as possible.
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/30/2020 08:59 AM

Good morning and thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.  We are fortunate to have Mary on our team and glad to hear she is taking good care of you.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
ES
gravatar
Elfie S.
Burleson, TX
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great as always
Thanks
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/23/2020 07:40 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
CW
gravatar
Caroline W.
Fort Worth, TX
2010 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!!
They offer friendly, efficient service and are very eager to answer your questions.
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/20/2020 06:40 AM

Good morning Ms. Washington. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
JC
gravatar
Jana C.
Fort Worth, TX
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Maintenance Review
I purchased my car from Burleson Hiley Hyundai and have always come back for my routine maintenance, Mary has always been great. I would highly recommend this dealership!
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/20/2020 06:40 AM

Good mornig Mrs. Crawford. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
LD
gravatar
Louisa D.
Fort Worth, TX
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy
Everyone is nice and they do a great job
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/11/2020 09:30 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please let us know.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Fort Worth, TX
2017 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
client vérifiéVérifié Client
Catégorie : Service
Service Consultant
I was happy that Mary was concerned about my car issue. She was very polite and informative. Thank you for all you do.
Recommandé
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
DS
gravatar
Debra S.
Burleson, TX
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service with a smile
Always a smile
Non recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/10/2020 11:10 AM

Good afternoon. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything else we can do to help you enjoy your Hyundai please give us a call.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
Hiley Hyundai of Burleson

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Fort Worth, TX
2017 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
client vérifiéVérifié Client
Catégorie : Service
Service Consultant
I was happy that Mary was concerned about my car issue. She was very polite and informative. Thank you for all you do.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/07/2020
Type de service : Repair
Catégorie : Service
I am not happy with mechanic.
I just have to say you all need a new mechanic. This mechanic doesn't know anything when it comes to repairing hyundai elantras.
Non recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 03/09/2020 03:07 PM

We are very concerned that you are not satisfied with your visit to our store.  I will look into this and reach out to you to see what we can do to make this right.  

Best Regards,

Greg Bernard
Service Manager
Hiley Hyundai Of Burleson

GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 03/11/2020 11:35 AM

Thank you for allowing us the opportunity to make things right.

Look forward to see you again in the future.

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
JR
gravatar
Jayson R.
Burleson, TX
2011 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service as always, Mary is always there to help explain things
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 03/09/2020 02:56 PM

Good afternoon Mr.  Rodriguez.

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

If there is anything we can do to help you enjoy your Huyndai please let us know.  Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Greg Bernard
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Burleson, TX
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
Service was done efficiently and quickly
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 03/07/2020 08:19 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.