Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1101 reviews)
79

Critiques de Mary A Carter

SM
gravatar
Shirley M.
Denton, TX
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly
Prompt Service
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/07/2020 08:17 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
AT
gravatar
Artra T.
Venus, TX
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
My service advisor Mary Carpenter is the best.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/06/2020 05:52 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
LR
gravatar
Larry R.
Forest Hill, TX
2018 Hyundai Santa Fe Sport
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2020
client vérifiéVérifié Client
Catégorie : Service
Good location and fast friendly service
After understanding the policies I would give a better review.
Recommandé
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
LR
gravatar
Larry R.
Forest Hill, TX
2018 Hyundai Santa Fe Sport
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2020
client vérifiéVérifié Client
Catégorie : Service
Good location and fast friendly service
After understanding the policies I would give a better review.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/30/2020
Type de service : Maintenance
Catégorie : Service
Be reasonable with service pricing.
Reasonable pricing needed
Non recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/01/2020 06:33 AM

We are very concerned that you are not satisfied with your visit to our store.  I will look into this and reach out to you to see what we can do to make this right.  

Best Regards,

Ryan Sigman
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Fort Worth, TX
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great employees
I love this service department. They always take good care of me.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/30/2020 07:25 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
PP
gravatar
Paul P.
Burleson, TX
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Regular service
As usual, Mary takes good care of me and the service video was a nice add.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/23/2020 06:02 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Fort Worth, TX
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!!!
Excellent Service. No over selling of services not needed.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/19/2020 12:02 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Midlothian, TX
2017 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly Staff
Great customer service.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/19/2020 12:02 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
DS
gravatar
Debra S.
Burleson, TX
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mary service writer
Great job.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/16/2020 06:35 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Alvarado, TX
2009 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Dealership
Hiley Hyundia of Burleson always top notch service !!!
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/16/2020 06:35 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
DB
gravatar
David B.
Bedford, TX
2015 Hyundai Azera
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
be very wary
after sending an email for a discount for oil change and tire rotation, they didn't want to give it to me because "I didn't bring in a copy of the email". No where on the email does it say you need to bring in a copy. I also told the scheduler multiple times about the coupon. The service rep just said - "well, you didn't talk to me". Secondly they didn't do the tire rotation. Instead they wanted to sell me two new tires. Even though the tires I had on the car were less than a year old. I didn't buy new tires - they didn't do the rotation. Took my car back to the place where I purchased the tires, they saw the slight cupping on the rear tires and said that's what happens when you don't rotate the tires. The rear-end is much lighter than the front and you need to rotate the tires to keep them from doing that. They were not destroyed, bad, needing replacement, etc. I've been driving them rotated to the front of the car for a week. No problems.
Be wary of Hiley Hyundai of Burleson
Non recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/10/2020 06:37 AM

We are very concerned that you are not satisfied with your visit to our store.  I will look into this and reach out to you to see what we can do to make this right.  

Best Regards,

Ryan Sigman
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

RYAN S. de Hiley Hyundai of Burleson a répondu le 06/18/2020 12:13 PM

Thank you for completing our survey.  I was concerned with your satisfaction based on your survey scoring and am trying to reach you to see what we can do to improve your visit with us here at Hiley Hyundai of Burleson.

Please contact me at your earliest convenience.

Ryan Sigman
Service Manager

Hiley Hyundai of Burleson
817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
JT
gravatar
Jennifer T.
Burleson, TX
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good deal & quick service
We caught a buy 3 tires get the 4th for $1 sale + had an alignment and oil change. Mary was very helpful and had our car ready at the promised time!
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/09/2020 09:49 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
MF
gravatar
Mary F.
Burleson, TX
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mary the service writer
Very kind and helpful and knowledgeable
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/05/2020 05:48 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Cleburne, TX
2020 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
GREAT DEALERSHIP
This is a great dealership. They always go above and beyond any thing I expect.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/04/2020 05:44 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
SG
gravatar
Sharon G.
Artesia, NM
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Mary in the service department is AWESOME! Very knowledgeable and always making sure everything is done correctly!
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 06/02/2020 01:31 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
TB
gravatar
Teaira B.
Crowley, TX
2009 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ask for Arthur Smith!
I want to literally thank Arthur for everything he did for me and my FIRST car purchase on Saturday, May 30th. He was very informative, helpful, and dealt with both my parents LOL. I told him my budget and what i wanted to pay monthly and he hit it right on the mark! He only pulled cars within my budget and didnt show me any extra: First car i test drove, i fell in love! THAT MAN NEEDS A RAISE!! Thank you Arthur!! I will see you and make sure to say hello when i bring my car in for services!
Recommandé
Employés avec lesquels vous avez travaillé
MC
Mary A Carter
SK
gravatar
Sheron K.
Fort Worth, TX
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
The service Dept is great. All my car issues and questions are addressed in a timely manner. Mary is kind, considerate and always provides what is asked of her. I will come back each time for service on my Hyundai.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/29/2020 05:42 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Client vérifié
Burleson, TX
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Service is done quickly a update on your car is given clean an out
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/28/2020 10:32 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
KD
gravatar
Kathleen D.
Stephenville, TX
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast friendly service
Fast friendly service
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/19/2020 06:10 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
DS
gravatar
Debra S.
Burleson, TX
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy customer
Absolutely the best service around.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 05/18/2020 01:23 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
MC
Mary A Carter
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.