MC

Mary A Carter

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1101 reviews)
79

JT
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James T.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Excellent service
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 09/18/2020 06:06 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

DH
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David H.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service, Very professional
I was very impressed with the dealership when I bought my car. Dillon was very fair and was easy to work with. When I went back for my first service everyone was very courteous and professional
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 09/16/2020 06:07 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

BS
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Bill S.
Fort Worth, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick Help when I was in a bind.
Our car would not start on a hot Saturday afternoon even when trying to jump start it from another vehicle. We could not even roll the windows up... and it started to rain. We called the local dealership (Hiley Hyundai of Burleson) and the Service Manager (Mary) put us in touch with a towing company. We had the car towed to the dealership. Even though it was nearly closing time for business on a holiday weekend, the Service Manager and Shop personnel very quickly evaluated our car and gave us a diagnosis so we would not have to wait 3 days to find out if it was something simple. Within just a couple of hours of our initial problem, we were back on the road again. Kudos to the Service Manager and Shop Personnel for being proactive and very helpful to us.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 09/10/2020 11:34 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

BG
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Bryant G.
Rockwall, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Top shelf service
Ease of schedule, friendly staff, and prompt service.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 09/09/2020 07:52 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

TU
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Tina U.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service department!!!
Love how personable and professional the service department is, Mary is the best! When I had an issue the actual service department manager contacted me and went above and beyond, I highly recommend Burleson Hyundai for service needs...
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 09/09/2020 07:52 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

PB
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Patricia B.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
Hiley Hyundai folks always treat us with courtesy and respect. Their attention to our needs makes us glad we chose Hiley. Always a good experience. They go the second mile.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 08/25/2020 06:18 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

JT
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James T.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Excellent service
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 08/17/2020 06:53 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

Client vérifié
Covington, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
good buisness
They did good liking the new video walk through
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 08/12/2020 11:21 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

RM
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Rogelio M.
Cleburne, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mary Carter always takes care of my service needs with professionalism.
Service advisor is very professional Everytime I take my vehicle in.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 08/10/2020 06:06 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

FM
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Felisha M.
Cleburne, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly Service
I’ve had my car for about a year now and I’ve always had the same lady every time I go in she’s very nice and helpful as well as everyone else who works in the dealership.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 08/04/2020 12:15 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

MR
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Michael R.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Hiley takes care of business. The service advisors keep you updated on what is needed for routine maintenance and do a great job.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 08/03/2020 07:31 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

SS
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Soledad S.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
COVID-19
I'm diabetic and I was concerned about my safety while I had my state inspection done at the dealership. I was glad to see how the customer's waiting area was set up. Mary had me in and out of the waiting room in 30 minutes.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/27/2020 05:22 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

CW
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Caroline W.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!!
They are informative of the upcoming services your car may need.I appreciate the estimates that come with upcoming service information. Friendly staff and no hassle from salesmen. Nice clean bathrooms with air condition waiting area.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/27/2020 05:22 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

Client vérifié
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
Always friendly
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/27/2020 05:23 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

Client vérifié
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Awesome service
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/23/2020 11:24 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

VP
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Valorie P.
Itasca, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Comfortable,Easy,Nice,Easy,Helpful
Mary, great customer service !!
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/21/2020 11:46 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

CW
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Cindy W.
Cleburne, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Received good service from friendly staff.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/18/2020 06:54 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

TW
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Tonya W.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service.
I was provided with excellent customer service, and was greeted warmly by all staff. My car was ready in record timing, and, a bulb was replaced free of charge.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/18/2020 06:54 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

WB
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Walter B.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
We have been working with Mary for the past three years and have always had excellent service. Mary is very knowledgeable and always on top of things
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/18/2020 06:53 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé

HJ
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Hazel J.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff courteous & knowledgeable
Work is done in a timely manner.
Recommandé
RYAN S. de Hiley Hyundai of Burleson a répondu le 07/15/2020 06:48 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.