Thank you for your honest review. We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.
Hi, Anjelique! We're delighted to hear about your positive experience with our team! Providing prompt, thorough, and courteous service is what we strive for with every customer. Thank you for taking the time to share your feedback, we appreciate your support!
Thank you for your feedback, Victoria! We're thrilled to hear about your exceptional experience with Matt in our service department. It's good to know that he went above and beyond to handle your warranty claim and ensure a swift resolution. Thank you for recommending us – we truly appreciate your support!
We're thrilled to hear that you had a pleasant and efficient experience with us, Patricia! Providing fast and attentive service is always a top priority for us, and we're glad to hear we hit the mark. Thank you for taking the time to share your positive feedback, and we look forward to serving you again in the future.
Thank you, Thomas! We're thrilled to hear that we were able to swiftly resolve the issues with your Explorer and have it back on the road promptly. Providing convenience and efficient service is a top priority for us, and we're glad we could deliver on that. Thank you for choosing Mike White Ford for your vehicle needs. We look forward to serving you again in the future.
Thank you, Marty, for your honest review. We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.
We are thrilled to hear about your positive experience with us, and we appreciate you taking the time to share it, Henry! It's fantastic to know that our team, especially Matt, was able to efficiently diagnose the transmission issues with your F150 and provide a thorough solution under warranty. We always strive to provide top-notch service, and we're glad we could assist you promptly and offer a loaner for your convenience. Thank you for recommending us, and we look forward to the opportunity to assist you in the future should the need arise. Drive safely!
We appreciate your positive feedback, Cory! Our team works hard to provide excellent service, and we're glad to hear that you had a great experience at Mike White Ford. If there's anything else we can do for you, just give us a shout.
Thomas, thanks for the stellar review! We're thrilled to hear that you had a quick and professional experience with us. Our team always aims to provide top-notch service, and it's great to know that we hit the mark for you. If you need anything else in the future, don't hesitate to reach out. Safe travels!
We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.
We're thrilled to hear that your truck was repaired quickly and that you had a great service experience with us. Our team always aims to provide efficient and top-notch service. We appreciate your support and look forward to assisting you with any future automotive needs.
We're thrilled to hear that you had a great experience with us, and we're grateful for your continued support. Our team is always here to knock it out of the park for you! Thank you for taking the time to share your positive feedback, and we look forward to serving you again in the future. Thanks again!
We're pleased that we could promptly address the door latch issue during the cold weather, Scott! Ensuring your safety and satisfaction is our top priority. Thank you for sharing your experience with us. Have a great day!
We're sorry about your recent experience with us, Jason! Your feedback is important, and we take your concerns seriously. We'll make sure to prevent anything like that from happening again. Thank you for bringing this to our attention.
Thank you for your kind review! We're thrilled to hear that you had an excellent experience with our customer service team. We strive to provide helpful and friendly assistance to all of our customers. We appreciate your support and look forward to continuing to provide you with exceptional service.
Thank you for sharing your positive experience with Matt and Dan from our Service department. We're glad to hear they kept you informed and provided great service for your Explorer's recall software parts and wiper blade replacement. We appreciate your business and hope that everything continues to run smoothly. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for your feedback! We're delighted to hear that you had a great experience with our team. We strive to provide professional service every time. We appreciate your support and look forward to assisting you in the future.
Thank you for your kind words, Paul. We truly appreciate your business and we're glad to hear that Matt and the rest of our Service Department employees provided you with a satisfactory experience. We always strive to provide excellent customer service and it is nice to hear that you and other customers were pleased with our efforts. We're glad to hear you'll be coming back - we look forward to seeing you soon.
Thank you Paul for your positive review! We are very proud of our team here at Mike White Ford of Coeur d'Alene and we appreciate your kind words. We put customer satisfaction first and strive to make sure our customers walk away feeling taken care of. We look forward to serving you again in the future.
We are so glad to hear that you had a great experience with us here at Mike White Ford! Matt and the rest of our team are committed to providing excellent service and we are glad to hear that you felt welcomed. We appreciate your business and look forward to seeing you again on your next service appointment.
To top it off, the quote had a $100 inspection fee tacked onto the $3,000+ quote to fix.