We appreciate your kudos for our communication and service! Thank you for sharing your experience with us. If there's anything else we can assist you with, just give us a shout. We’re here to keep that excellent service rolling!
Thanks for the great review, Jay! We appreciate the shout-out for Matt! It sounds like he really went above and beyond to keep you informed and on the road while your vehicle was being repaired. We're proud to have team members who can turn what could be a stressful experience into a smooth ride! If you ever need anything else, we're here to help. Safe travels out there!
We're delighted to hear that you had a positive experience with us, Alan! Being punctual and delivering high-quality work is always our goal. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Hi, Donnie! We are thrilled that we were able to get you back on the road quickly and solve the issue. Thank you for choosing us to take care of your vehicle, and we hope to see you again in the future!
Hi, Jennifer! We're so glad to hear that your oil change was completed within the given time frame and that the service tech was helpful in addressing your concerns about the brake noise. We always strive to provide efficient and informative service, even for out-of-town customers. Thank you for choosing Mike White Ford of Coeur d'Alene!
We're thrilled to hear that you were pleased with the work and communication during your visit. At Mike White Ford of Coeur d'Alene, we strive to ensure clear and effective communication throughout the entire process. Thank you for entrusting us with your automotive needs, and we hope to see you again for any future needs.
We love having you come back, Cory! Short, sweet, and friendly are definitely our aims. Thanks for your ongoing support. We'll keep delivering the same great service to make sure you always leave happy.
Thank you, John! We're delighted to hear that Mark provided you with an exceptional sales experience and went above and beyond to assist you in the purchase of your Escape Titanium. We look forward to the opportunity to assist you again in the future! Enjoy the drive!
We're thrilled to hear about your positive experience with us, Edward! Our team takes pride in providing efficient and courteous service to all our customers. Thank you for choosing Mike White Ford of Coeur d'Alene, and we look forward to seeing you again in the future!
We're delighted to hear that we were able to promptly address the slow leak in your Ranger's right front tire, Michael. Our team always strives to accommodate our customers' needs, even during busy service schedules. Thank you for taking the time to share your positive experience, and we look forward to being of assistance in the future.
We're thrilled to hear that Mark provided such exceptional service and helped you find the perfect vehicle to meet your needs. It's fantastic to know that you had a great experience with our team and that you're enjoying your new 2022 Bronco Sport. Thank you for choosing us, and we're delighted that the vehicle is exceeding your expectations. Should you need anything else in the future, don't hesitate to reach out. Safe travels in your new Bronco Sport!
We appreciate your detailed feedback, Vaughn. It's great to hear that you were pleasantly surprised by the service and cost you received. However, we understand the importance of consistent communication, and we apologize for the dropped ball in that aspect. Your advice is well-received, and we will strive to improve our follow-up procedures to ensure better communication in the future. Thank you for sharing your experience with us as someone with extensive experience in sales. Your insights are valuable, and we'll work to do better.
Thank you for the awesome 5-star review! We're thrilled to hear that you had a great experience with us. If there's anything else we can do for you, just let us know. We appreciate your support and look forward to seeing you again in the future!
Thank you for your honest review. We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.
Hi, Anjelique! We're delighted to hear about your positive experience with our team! Providing prompt, thorough, and courteous service is what we strive for with every customer. Thank you for taking the time to share your feedback, we appreciate your support!
Thank you for your feedback, Victoria! We're thrilled to hear about your exceptional experience with Matt in our service department. It's good to know that he went above and beyond to handle your warranty claim and ensure a swift resolution. Thank you for recommending us – we truly appreciate your support!
We're thrilled to hear that you had a pleasant and efficient experience with us, Patricia! Providing fast and attentive service is always a top priority for us, and we're glad to hear we hit the mark. Thank you for taking the time to share your positive feedback, and we look forward to serving you again in the future.
Thank you, Thomas! We're thrilled to hear that we were able to swiftly resolve the issues with your Explorer and have it back on the road promptly. Providing convenience and efficient service is a top priority for us, and we're glad we could deliver on that. Thank you for choosing Mike White Ford for your vehicle needs. We look forward to serving you again in the future.
Thank you, Marty, for your honest review. We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.