KE

Kevyn Erbe

Service Advisor

Mike White Ford of Coeur d'Alene

Évaluation globale

4,7

(855 reviews)

74

Critiques de Kevyn Erbe

DK

DAVID K.

Spirit Lake, ID

Ford Super Duty F-350 SRW

10/09/2018

Vérifié Client

Catégorie : Service

Friendly and Fair

Mike White’s (Addis, Parker )Ford is great. In the past I’ve always steered clear of large dealerships, because they were pushy and over priced.
From “Curly “ in sales to “Kevin in Service and everyone in between its been a pleasure to be a customer.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/09/2018 09:17 AM

Thank you so much for this glowing review David. At Mike White Ford, we aim to give each customer a truly great experience, from sales to service. We appreciate you choosing Mike White Ford for your vehicle needs and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

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Service Advisor

JS

JOHN S.

Hayden, ID

10/09/2018

Vérifié Client

Catégorie : Service

Customer Care

Very friendly and helpful to customers.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/09/2018 09:10 AM

Thank you for the 5 star rating and review John. We are so happy that you had a wonderful experience and we hope the next one is better than the last. We appreciate your business and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

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Service Advisor

Client vérifié

Priest River, ID

10/08/2018

Vérifié Client

Catégorie : Service

Maintenance

Service was great. People friendly.
I made my appt for October 8th and arrived for a 10am appt. Appointment scheduler booked my appointment for Nov 8th. Service dept took me right in. Only waited little less than 1-1/2 hrs.
Got to see my favorite salesman Curly. ?

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 10/09/2018 08:58 AM

Thank you so much for your kind words! We are very happy to see you were able to get in right away and got some time to visit with Curly. We appreciate you choosing Mike White Ford and look forward to seeing you here again!

Mallory G.

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

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Service Advisor

DM

DONNA M.

Post Falls, ID

09/20/2018

Vérifié Client

Catégorie : Service

Oil change

Oil change

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/20/2018 02:38 PM

Hello Donna! Thank you for the 5 star rating and review. We hope each visit is better than the last! We appreciate you for choosing Mike White Ford of Coeur d'Alene and look forward to seeing you in the future.

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Service Advisor

Client vérifié

Coeur D Alene, ID

09/19/2018

Vérifié Client

Catégorie : Service

Friendly Service Department

nice people

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/20/2018 02:20 PM

Thank you so much for the 5 star rating. We appreciate you choosing Mike White Ford.

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Service Advisor

WF

WILLIAM F.

Hayden, ID

09/16/2018

Vérifié Client

Catégorie : Service

I arrived an hour early and you still got me through in record time, very proffessional and through.

See above

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/18/2018 11:02 AM

Thank you so much for this glowing review William. We are very happy hear that our Service Department help you in recored time. We appreciate you choosing Mike White Ford and look forward to servicing you again.

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Service Advisor

DM

DEANNA M.

Post Falls, ID

09/14/2018

Vérifié Client

Catégorie : Service

First oil change on new car

You all are always pleasant and friendly and estimated times are spot on. My questions and concerns are addressed and the atmosphere seems as if everyone is happy to be there

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/15/2018 09:37 AM

Thank you for the great recommendation Deanna. We are very glad to hear that you had a positive experience with our team! WE appreciate you choosing Mike White Ford and look forward to seeing you here again!

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CH

CATHY H.

Coeur D'Alene, ID

09/14/2018

Vérifié Client

Catégorie : Service

Good Place

They where all very nice at the service department.....

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/14/2018 04:09 PM

Hello Cathy, thank you so much for taking the time to rate our dealership! We really appreciate you and can not wait to service you again.

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Service Advisor

EK

EUGENE K.

Hayden, ID

09/13/2018

Vérifié Client

Catégorie : Service

Oil change & Tire rotation

On time, professional, Friendly, overall a very good experience.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/14/2018 10:36 AM

Hi Eugene. Thank you for the 5 star rating, great review and recommendation! We're so glad to hear you had a positive experience with our team. I hope you have a wonderful day!

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Service Advisor

AA

ADAM A.

Hayden, ID

Ford Super Duty F-250 SRW

09/12/2018

Vérifié Client

Catégorie : Service

Quick & courteous

Appt. ahead of time makes for a quick turnaround. Had a cup of coffee and read the paper in the lounge. Even stopped in the accessory office to get a price on tricking out my truck.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/14/2018 10:42 AM

Thank you so much for taking the time to rate our dealership, Adam. I am so glad that you had a relaxing time with us at Mike White Ford. If you have any questions please feel free to give us a call at 208-664-9211.

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Service Advisor

JG

JEFFERY G.

Spokane, WA

Ford Super Duty F-350 SRW

09/11/2018

Vérifié Client

Catégorie : Service

Great service.

Always friendly and good service.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/12/2018 09:07 AM

Thank you for the great recommendation Jeffery. We are very glad to hear that you had a positive experience with our team! We appreciate you choosing Mike White Ford!

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Service Advisor

CV

CALLIE V.

Coeur D Alene, ID

09/11/2018

Vérifié Client

Catégorie : Service

Great customer service here!

I have been going to Mike White Ford, formerly Parker Ford, for about 15 months now and I have never been disappointed in the customer service I have received. Everyone is friendly, knowledgeable, and efficient. I highly recommend these fine folks to everyone!

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/12/2018 09:29 AM

Thank you for the great review Callie. We are very glad to hear that you had a wonderful experience with our team time after time! We appreciate you choosing Mike White Ford and look forward to seeing you here again. Thank you for your kind words.

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Service Advisor

Client vérifié

Rathdrum, ID

09/08/2018

Vérifié Client

Catégorie : Service

dependable and experienced

Very good and quick service.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/15/2018 04:40 PM

Thank you for the 5 star rating and kind words. We're glad to hear that you had a good experience with the Mike White Ford team!

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Service Advisor

RB

RICHARD B.

Spokane, WA

09/07/2018

Vérifié Client

Catégorie : Service

Service experience

I purchased my F-150 From Parker/ White Ford in March 2017. Although it is an hours drive to the dealership I gladly make the trip. They are courteous, thorough and easy to deal with. If I have an appointment for a service they get me in and I am back on the road in short order. I can't say that about my former dealership. They do an excellent job.

Recommandé

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Service Advisor

DF

DIANE F.

Coeur D'Alene, ID

09/07/2018

Vérifié Client

Catégorie : Service

Service and honesty

I have been coming to (Tom Addis, Parker and now Mike White Ford for almost 20 years. I absolutely love and trust Joe (Service Department). I am very disappointed that he is no longer at the service desk.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/08/2018 12:51 PM

Hi Diane, thank you so much for taking the time to rate our dealership and provied some great feedback. Joe is amazing and I`ll make sure to pass this information to him. Thank you again for choosing Mike White Ford of Coeur d`Alene.

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Service Advisor

Client vérifié

WA

09/06/2018

Vérifié Client

Catégorie : Service

Excellent service and thorough

Service reps are outstanding and very professional

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/08/2018 12:53 PM

Thanks for leaving us such a great review! At Mike White Ford, we aim to give each customer a truly great experience, from service to sales. We appreciate you choosing Mike White Ford for your vehicle needs!

Employés avec lesquels vous avez travaillé

Service Advisor

PL

PAUL L.

Post Falls, ID

09/06/2018

Vérifié Client

Catégorie : Service

Good work

Great service.

Recommandé

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 09/08/2018 02:08 PM

Hello Paul, Thank you for taking the time to give us this 5 star rating! We are glad you had a great experice with service.

Mallory G.

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Service Advisor

LG

LYLE G.

Tekoa, WA

09/05/2018

Vérifié Client

Catégorie : Service

Oil change

The staff was very helpful loved the new waiting room ford is the best and so is mike white ford

Recommandé

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SF

SUSAN F.

Athol, ID

09/05/2018

Vérifié Client

Catégorie : Service

Great service department

I was very happy with the service that I received, will continue to have any service that needs to be done on my vehicle at Mike White Ford

Recommandé

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Service Advisor

DS

DON S.

Post Falls, ID

09/04/2018

Vérifié Client

Catégorie : Service

air bag replacement and oil change

hmmmmmmmmmmmmmmmmm

Recommandé

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Service Advisor

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