KE

Kevyn Erbe

Service Advisor
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(855 reviews)
74

SM
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STEPHANIE M.
Sagle, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
client vérifiéVérifié Client
Catégorie : Service
Routine maintenance
Service team was very helpful.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/15/2018 03:48 PM

Thank you so much Stephanie, for this fantastic review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

CL
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COLIN L.
Newman Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
client vérifiéVérifié Client
Catégorie : Service
Outstanding service and customer care
From the first encounter to the drive-away, my experience at Mike White Ford was in the top five of best at any car dealer. Kevin was the service advisor who took care of all details. I'll be going back to Mike White Ford every time I need service. Thank you.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/14/2018 01:16 PM

Thank you for the great recommendation Colin,. We are very glad to hear that you had a positive experience with our team! We appreciate you choosing Mike White Ford and look forward to seeing you here again for you next service.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

ES
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ERIC S.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
client vérifiéVérifié Client
Catégorie : Service
Professional Personal Service!
Excellent Service!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/14/2018 12:48 PM

Hello Eric, thank you so much for taking the time to rate and review our dealership! We think you are excellent as well! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2018
client vérifiéVérifié Client
Catégorie : Service
Oil change
They ask before doing something extra to my car.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/10/2018 09:15 AM

Thank you so much for the 5 star review! We are so pleased to hear that you had a wonderful experience with our Service Department. We appreciate you choosing Mike White Ford and look forward to seeing you agian soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

JM
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JACOB M.
Coeur D Alene, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
client vérifiéVérifié Client
Catégorie : Service
In and out very quick and efficient.
Had a blinker out drove by and they replaced it right away. It was nice that they took the time to get it done without having to set an appointment.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/10/2018 09:13 AM

Thank you so much Jacob for this glowing review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

EW
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ELLEN W.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
client vérifiéVérifié Client
Catégorie : Service
Prompt friendly service
Quality and friendly service is much appreciated.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/09/2018 02:30 PM

Hello Ellen, thank you so much for taking the time to review our dealership. We appreciate you and are pleased to hear that you had a great experience. We look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

TP
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THOMAS P.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
client vérifiéVérifié Client
Catégorie : Service
Quick and comfortable oil change
Great waiting room, competitive pricing and crazy fast service
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/09/2018 02:08 PM

This is so wonderful to hear Thomas! We are very pleased that you enjoyed your entire experience with us! We appreciate you choosing Mike White Ford and look forward to seeing you again.


Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

RH
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RICHARD H.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
client vérifiéVérifié Client
Catégorie : Service
Service
Your service employees were very efficient and professional. I was there for service on my ford 250 super duty and was in and out in a very reasonable time.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/08/2018 12:30 PM

Hello Richard, thank you for taking the time to rate and review our service department. We are pleased to hear that your F-250 was in and out in a timely manner. We aim for excellent customer service and are happy to see we could provide that. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

DM
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DEBORAH M.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
client vérifiéVérifié Client
Catégorie : Service
Service department
Your staff was friendly and efficient in checking me in. The wait time was estimated correctly. The waiting room was very accommodating.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/08/2018 12:23 PM

This is fantastic to hear Deborah! Thank you so much for taking the time to review our dealership! We are so pleased that you had a wonderful experience and enjoyed our waiting room! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

PH
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PAUL H.
Saint Maries, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
client vérifiéVérifié Client
Catégorie : Service
Always a quick service
The staff always put my needs first with a friendly interaction. I would always recommend lake City Ford first because of how they treat their customers with respect.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/07/2018 11:07 AM

Wow Paul, thank you so much for this glowing review! We pride ourself with excellent customer service and we are pleased to hear that you had a great experience with our dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

SB
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STANFORD B.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Mike White Ford always provides great and timely service.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/06/2018 01:31 PM

Thank you very much Stanford, for this amazing review about our dealership. We appreciate you choosing Mike White Ford and look forward seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
client vérifiéVérifié Client
Catégorie : Service
Great place for oil change
Fast service for oil change!!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/06/2018 11:43 AM

Thank you so much for taking the time to say these kind words about our dealership! We appreciate you choosing Mike White Ford and hope to hear from you again soon.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2018
client vérifiéVérifié Client
Catégorie : Service
The people
Awesome experience.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/06/2018 11:37 AM

Thank you so much for taking the time to give us a 5 star review! We appreciate you choosing Mike White Ford and are pleased to hear about your awesome experience. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

ST
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SUSAN T.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2018
client vérifiéVérifié Client
Catégorie : Service
SERVICE
TIMELY APPOINTMENTS, FRIENDLY STAFF, RELIABLE SERVICE.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/03/2018 09:32 AM

Thank you so much Susan for taking the time to rate and review our dealership. We want you to feel comfortable and relax at our dealership!  We are pleased to hear that you felt comfortable and look forward to seeing you again! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

EK
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ERICKA K.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2018
client vérifiéVérifié Client
Catégorie : Service
Mike white ford fantastic
As always, best customer service ever from kevyn at mike white ford of cda id. Hes the man!
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/03/2018 09:20 AM

Thank you so much Ericka for these kind words about our dealership! Kevyn is amazing and we are so pleased to hear that you think so as well! I will be sure to tell him that he is the man! We look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

RS
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REGINA S.
Liberty Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2018
client vérifiéVérifié Client
Catégorie : Service
Chelsea White
Chelsea White makes all the difference in the dealership! True customer service in action, Thanks Chelsea! Such a personable, friendly and helpful young lady. She really cares that you receive Great Customer Care.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 10:37 AM

Thank you so much Regina for saying those kind words about our dealership! We think Chelsea White is a gift and we are so happy that you concur! We can not tell you enough how much we appreciate you and look forward to seeing you again here at Mike White Ford. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

AH
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ALLAN H.
Veradale, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2018
client vérifiéVérifié Client
Catégorie : Service
Wick oil change
In and out in a flash
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 09:53 AM

Thank you so much Allan for taking the time to rate and review our dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

BV
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BOB V.
Hayden, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/01/2018
client vérifiéVérifié Client
Catégorie : Service
Waste of time
I wasted 3 1/2 hour of MY TIME your service department can’t get their story straight. Didn’t even start working on it yet. Just an oil change so took my keys back and went down the street for the oil change had it done in 20 minutes. Can’t say anything good about your service department .
Non recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 10:34 AM

Hello Bob, I want to thank you for taking the time to rate our dealership. I apologize about the inconvenience this has caused. If you could please give me a call at 208-664-9211, I would like to get you over to our Service Manager Ed Baker. We want to continue doing business with you and make this right. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2018
client vérifiéVérifié Client
Catégorie : Service
Service Department
Excellent Honest
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/02/2018 10:22 AM

Thank you for taking the time to write this amazing review about our service department. We appreciate you choosing Mike White Ford and if we can help you with anything else, please give us a call. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé

DK
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DAVID K.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2018
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service and customer relations. You should advertise in the Press.
Recommandé
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene a répondu le 11/01/2018 10:51 AM

Thank you so much David, we are so pleased to hear you had a great time at our dealership. We enjoy your feedback and appreciate you choosing Mike White Ford. We can not wait to see you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.