Vérifié Client
Vérifié Client
Vérifié Client
Vérifié Client
Vérifié Client
Vérifié Client
Vérifié Client
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Vérifié Client
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Left vehicle on Tuesday AM. Assumed they were working feverishly on it since I heard nothing until Friday PM. Not the case. Even though I informed them of my need to have the front suspension problem fixed before I drove to Alaska in 10 days, all that was accomplished in 3 days was road force balancing of tires. I will grant that after I expressed my displeasure with the progress they picked up the pace, but it was too little, too late. After receiving the vehicle back, after 9 days in the shop, I was not able to properly road test the vehicle before leaving for Alaska. In Parker Ford's defense, I know they needed permission from Ford to perform some of this work, but the initial delay proved too much to overcome.
As for the trip to Alaska. The front suspension was much improved, but still too much wobble on sharp bumps. However, it did not enter a full blown "death wobble" although it felt very close several times. One other problem surfaced on the trip. Apparently all the tire rotations and mount/dismount sequences damaged one of the valve stems. About 500 miles into the trip (well before the bad roads) the tire pressure monitoring warning came on. Lost pressure from 80psi to 65psi. Apparently slowly losing pressure since it left the shop. Changed tire in the Northern Rockies at 2am. Lot's of fun. Upon getting it repaired, the tech showed me the problem by pushing lightly on the valve stem to one side. You could feel the air coming out. He also replaced the saftey cable to the spare which Parker had failed to do though asked on two occasions. Didn't even have to ask him.