Christian Hanson

08/01/2018

Vérifié Client

Catégorie : Service

Service at Parker Ford

Christian Hanson was very professional in taking care of my Ford 150 bumper, and the service work was done well and on time.

Thanks much,

Wally

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Ford Super Duty F-250 SRW

THOMAS D.

Post Falls, ID

07/30/2018

Vérifié Client

Catégorie : Service

Great service department

Everyone was very professional and kept me informed on everything that they were doing. They caught a leaking seal during the oil change which you have since replaced. The staff is excellent.

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DAVID R.

Rathdrum, ID

Lincoln MKZ

07/28/2018

Vérifié Client

Catégorie : Service

very poor work

Parker Ford is the worst. They sell the car, then the customer be damned. I'd rather get a root canal at the dentist than bring my Ford to Parker Ford for service!

Non recommandé

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CHRISTINE L.

Post Falls, ID

Ford Escape

07/26/2018

Vérifié Client

Catégorie : Service

WAITING AREA VERY NICE

NON

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CINDY H.

Hayden, ID

Ford Escape

07/21/2018

Vérifié Client

Catégorie : Service

Slow to start!

First, let me say once the vehicle was at our ford dealer they were courteous, professional
And completed the repair.
What was unacceptable was it took one day short of three weeks to have our vehicle even looked at. Because of warranty policy we had to take it to the dealer we purchased.
THREE WEEKS without or 2017 Ford escape due to an electrical problem causing the engine cooling fan to run continually even after key removal.
We should be able to take our vehicle to any certified mechanic in a situation like this!!

Non recommandé

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SHAWN B.

Coeur D Alene, ID

Ford Focus

07/18/2018

Vérifié Client

Catégorie : Service

Excellent service

My car was in the shop for a corporate-mandated head gasket repair. The crew was fast and friendly. I worked mostly with Christian and he made sure I was kept up to date and taken care of every step of the process.

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ERNEST M.

Hayden, ID

Ford Mustang

07/10/2018

Vérifié Client

Catégorie : Service

2018 Ford Mustang sitting iddle.

The problem still exist after a recent visit to your service dept. They replaced my battery but they failed to find out why the car shows it's still discharging on my trickle charger. this problem should have been corrected on my initial visit. Now I've had to wait another 2 weeks for your service dept to correct the problem. Total 4 weeks of being afraid to use my car fearing I'll get stuck with another dead battery again.

Non recommandé

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TREVOR E.

Coeur D'Alene, ID

Ford Fusion

07/10/2018

Vérifié Client

Catégorie : Service

Very expedient service experience

Got me in and out in a very reasonable amount of time.

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MICHAEL C.

Coeur D Alene, ID

07/10/2018

Vérifié Client

Catégorie : Service

Always a pleasure

Had an appointment for the check engine light. Got in and waited for almost 2 hrs for them to check and fix the issue. Coomfy chairs, coffee and WiFi. When I was done reading my truck was ready. Always nice to have the service covered by warranty too.

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Client vérifié

Coeur D Alene, ID

Ford Edge

06/30/2018

Vérifié Client

Catégorie : Service

Ford edge

Always reliable

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GERY G.

Coeur D'Alene, ID

AC COBRA

06/27/2018

Vérifié Client

Catégorie : Service

people, service

beyond expectations

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Client vérifié

Post Falls, ID

06/27/2018

Vérifié Client

Catégorie : Service

Had it fixed and I was back to work in no time.

With a busy repair department, I had to be scheduled a ways out. To my relief I was brought in right on time, The part needed was on hand... Thank you Joe. Christian had my truck in, repaired and back to me faster than I could believe. For a busy working guy it was a great help and my truck is back to 100%. Not impressed that the wiper switch only made it to 50k miles, but glad it got replaced so quickly.

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Ford Super Duty F-350 SRW

TIMOTHY S.

Otis Orchards, WA

06/26/2018

Vérifié Client

Catégorie : Service

Can’t get my issue resolved with my new truck!

My truck have been in more than once for drive train issues that can’t be found. I was told I need to drive it until the problem gets worse??? Never thought I would have to deal with problems like this with a truck of this caliber and cost!!! Very disappointed.

Non recommandé

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Client vérifié

Coeur D Alene, ID

Ford Focus

06/07/2018

Vérifié Client

Catégorie : Service

Things not fixed properly

Things not fixed properly. Besides dealing with a windshield wiper replacement that I didn’t need or want, it was replaced after they broke part of it in a way that now is not set straight. Also, they did some other work and must’ve disconnected my battery and now my clock is broken. Have not had much luck with service from this place since it went away from Tom Addis

Non recommandé

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JOHN M.

Spokane, WA

Ford Fusion

06/05/2018

Vérifié Client

Catégorie : Service

Parker Ford service center

I had a recall on my ford fusion, it was repaired in minutes. very friendly and helpful service writer (joe), Awesome !

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RANDY G.

Post Falls, ID

06/04/2018

Vérifié Client

Catégorie : Service

Easy to communicate with

Told me everything that was going on and what needed too fix.

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JUSTIN Z.

Hayden, ID

05/30/2018

Vérifié Client

Catégorie : Service

Truck work.

Had a few things fixed. Work was fast and got a free car wash. Only complaint would be the $70 fee for each item inspected. But solid job on the fixes.

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Ford Super Duty F-350 SRW

TIMOTHY S.

Otis Orchards, WA

05/29/2018

Vérifié Client

Catégorie : Service

Service department.

I'm tired of taking my truck back multiple times to have any issues repaired.
The last time it was in I was told that the noise from the drivetrain leaving a stop light is normal and all Super Duty Trucks clunk when they start moving.
I'm very disappointed in the service department.

Non recommandé

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Client vérifié

Coeur D Alene, ID

05/24/2018

Vérifié Client

Catégorie : Service

Easy access

Friendly, efficient and timely service.

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PAUL W.

Coeur D'Alene, ID

05/18/2018

Vérifié Client

Catégorie : Service

Warranty service2018 F150

Friendly attentive service staff. Clean Facility. Shuttle drivers were very nice. Tyler from service dept. was very polite, professional and enthusiastic.
Please provide drinking water, other than out of the sink faucet, in your waiting area. If I missed it and it is already there then I apologize.
They say if you don't ask you will never be told "Yes." Please provide fresh baked chocolate chip cookies to waiting service area customers like title companies do. Very little cost and time to make and these little specialties go over really big.

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