Thank you so much for your kind review, William! We are grateful to have such a long-term loyal customer and are so pleased that you had a positive experience here at Mike White Ford. We strive to ensure that every customer is listened to and respected, and it's rewarding to hear that our efforts were appreciated. We look forward to continuing to serve you for many years to come!
Lyle, thank you for continuing to be a loyal customer. It looks like we missed some details you requested. Connor, one of your service managers, is going to give you a call and follow up!
Thank you so much for your kind words, William! We are thrilled to hear that you had a great experience at Mike White Ford of Coeur d'Alene, and that the staff was professional and kind. We strive to provide excellent service and customer care, and it means a lot when we receive positive feedback like yours. We appreciate your business and we hope to see you again soon!
Hi Ken! We are sorry to hear about your experience. One of our service managers, Cole, is reviewing your paperwork and will give you a call to discuss your service experience with you so we can work with our team to learn from where we fell short and do better moving forward!
Thank you for taking the time to review us! We strive to provide excellent customer service and are delighted to hear we met your expectations. We hope to continue providing you with an exemplary experience.
Thank you Lawrence, we are glad to hear that you had a good experience with us. We appreciate you taking the time to stop by the Ford of Coeur d'Alene and we are glad that we could provide you with the services you needed and address any questions you had. We look forward to seeing you again in the future.
We are so pleased to know that your visit to Mike White Ford of Coeur d'Alene was so efficient! We strive to ensure our customers are taken care of quickly and accurately. Our highest priority is providing excellent customer service, so we are thrilled to hear we succeeded in doing that for you. Thanks for choosing us!
Thank you Elin, we are honored to have been entrusted to care for your van as if it were a family member. We strive to provide excellent service to every customer, and it is our aim to make sure everyone feels that their vehicle is in the best hands. We are so glad that we could meet your expectations.
Thank you for your kind review, Geoffrey! We are so pleased to hear that our staff was professional and knowledgeable. We strive to ensure that every customer experience is a positive one and it is wonderful to know that we are meeting our goals. We look forward to seeing you again soon!
We're so happy to hear that your experience with us was excellent! We take pride in providing our customers with top-notch service and communication. Thank you for choosing Mike White Ford of Coeur d'Alene and we look forward to serving all your automotive needs in the future.
Craig,
I am so sorry that your vehicle was returned to you in that condition. We make every effort to return vehicles in the same condition (or better) after service and clearly missed the mark with your last visit. If you haven’t already received a call from our Service Manager, please reach out directly to ….@mikewhiteford.com or call 208-664-9125 and ask for Chelsea so we can correct the mistake. Thank you!
Thank you for your kind words! We are delighted to hear that you are always satisfied with the service you receive from our team. We pride ourselves on providing excellent service and we are pleased that you have noticed.
Thank you for the great review! We're glad we could make your experience at Mike White Ford of Coeur d'Alene fast and hassle-free. We appreciate your business!
Mike White Ford strives for a 5-star service with every visit, and we are always looking for opportunities to improve. We would like to address your experince directly, so please reach out to us at info@mikewhiteford.com with more details.
Thank you for taking the time to share your experience with us, Sheree! We are delighted to hear that you had a great experience and appreciate your business. We look forward to seeing you again soon!
Kirk, thank you for entrusting us with your tire needs. We are pleased to have been able to provide you with quality service at a competitive price. We will continue to strive to meet all of your automotive needs.
Thank you for bringing your vehicle into Mike White Ford of Coeur d'Alene for your oil change and tire rotation. We appreciate your business. We apologize that the service writer and tech weren't able to explain how to reset the wrench light. We want to ensure your vehicle is running at peak performance and will make sure you have the information you need in the future.
Thank you very much for the kind review, Devon! We at Mike White Ford of Coeur d'Alene are proud to have such a wonderful team of staff who make customer service their top priority. We also strive to make our waiting room a pleasant place to wait. We appreciate you taking the time to share your experience.
Thank you for coming in and for your honest feedback. We value our customers and take these kinds of reviews to heart. We apologize for the lack of magazine selection and will work to improve it for your next visit.