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Adam Ritch

Service Advisor
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(278 reviews)
68

RD
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ROGER D.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Catégorie : Service
.
...
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/17/2020 08:15 AM

Roger, thank you for the 5 star review! We're so glad that you had a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JW
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JUDITH W.
SPOKANE, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Catégorie : Service
Great Service!
This was a very good experience, no need for many inquiries, because everything was very straight forward and done with tact and quality!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/17/2020 08:12 AM

Judith, thank you for the great review! We're so glad that you had a straight forward and good experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

KC
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KEN C.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2020
client vérifiéVérifié Client
Catégorie : Service
Great Service
Service was great with excellent communication over the course of several warranty repairs. Adam did a great job of keeping me informed and updated on the repairs.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/15/2020 01:37 PM

Ken, thank you for the great review! We're so glad that you were kept informed and updated during the course of your service experience! We'll be sure to pass along your kudos to Adam as well! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

NH
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NANCY H.
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2020
client vérifiéVérifié Client
Catégorie : Service
Satisfied.
Very friendly, fast service. Lounge and wait were very comfortable. Wait time was as quoted. Price was great.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/15/2020 01:36 PM

Nancy, thank you for the 5 star review! We're so glad that you were satisfied and comfortable during your service experience! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DP
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DAREA P.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2020
client vérifiéVérifié Client
Catégorie : Service
Outstanding Service
This was the best experience that I've had buying a vehicle. When issues arise, they immediately fixed them. Everyone was friendly, knowledgeable and I highly recommend them to anyone needing a new/used vehicle.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/11/2020 03:33 PM

Darea, thank you for the outstanding review! Congratulations on your new ride! We're so glad that you had such a great experience! It was our pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

CG
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CHARLES G.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2020
client vérifiéVérifié Client
Catégorie : Service
Work was done as stated
We had a recall on our Lincoln. Mike White Ford took care of it for us.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/09/2020 01:49 PM

Charles, thank you for the 5 star review! We're so glad that we were able to take care of your recall for you and get you safely back on the road! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RM
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ROBERT M.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2020
client vérifiéVérifié Client
Catégorie : Service
A well oiled machine!
My first visit to Mike White Ford since moving here in September.
The scheduling was easy and took less than a week to address what turned out to be a potentially serious issue if not addressed early. The check-in and check-out was seemless!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/09/2020 01:44 PM

Robert, we're so grateful that you gave us a chance! Welcome to the area! We're so glad that you had such a smooth experience and we were able to address your issue before it had the chance to become more serious! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

KM
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KIMBERLY M.
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2020
client vérifiéVérifié Client
Catégorie : Service
Great Customer Care
When it comes to top notch service, Mike White Ford is #1! Won't trust my vehicle to anyone else!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 12/09/2020 01:35 PM

Kimberly, thank you for the phenomenal review! We're so proud to have earned your trust and will continue to work to improve so that your experiences keep getting better! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

WM
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WILLIAM M.
Plummer, ID
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/04/2020
client vérifiéVérifié Client
Catégorie : Service
CAR REPAIR
THANK YOU FIXING MY FORD FOCUS BUT IT WOULD HAVE BEEN NICE IF YOU HAD EXPLAINED WHAT WAS WRONG THE CAR !
Non recommandé
Employés avec lesquels vous avez travaillé

VJ
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VINCENT J.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2020
client vérifiéVérifié Client
Catégorie : Service
Adam is Great!
He had all my paperwork together and researched warranty history and was very pleasant to work with. Just overall a wonderful experience!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/30/2020 02:34 PM

Vincent, thank you for the wonderful review! We're so glad that you had such a great experience with Adam and will be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JI
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JEAN I.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2020
client vérifiéVérifié Client
Catégorie : Service
Adam is great to work with!
I came in he took care of me quickly and had me on my way! Thank you
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/30/2020 02:34 PM

Jean, thank you for the great review! We're so glad that you had such a great experience with Adam and that he got you taken care of successfully! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

SF
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SANFORD F.
Saint Maries, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2020
client vérifiéVérifié Client
Catégorie : Service
If you want the best
If you need fast, reliable, friendly service the this is the place to go.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/25/2020 02:18 PM

Sanford, thank you for the fantastic review! Fast, reliable and friendly are three of our biggest goals and we're so glad that you had such a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DE
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DUSTIN E.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2020
client vérifiéVérifié Client
Catégorie : Service
Friendly, great customer service.
Great service all the way around.
Talked to a gal who went out of her way to get me in that day.
Service guy was very professional and friendly.
Waiting area was big and nice.
To top it off, they were cheaper than the ford dealerships in Spokane.
Worth the drive from Spokane!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/25/2020 02:15 PM

Dustin, thank you for the fantastic review! We're so glad that we were able to make sure that you were taken care of! We appreciate you making the drive from Spokane! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Service
Warranty work
JOB WELL DONE
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/23/2020 04:37 PM

Anonymous, thank you for the 5 star review! We're so glad that we were able to get your warranty work completed and get you safely back on the road! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JS
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JOHN S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2020
client vérifiéVérifié Client
Catégorie : Service
Courteous, thorough and efficient
It was my first visit. I just needed a somewhat minor recall issue resolved and it was handled very quickly and I was treated extremely well
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/20/2020 03:21 PM

John, congratulations on your first visit to Mike White Ford! We love serving new customers! We're so glad that we were able to get your recall issue sorted out and get you safely back on the road! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JW
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JUDITH W.
SPOKANE, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2020
client vérifiéVérifié Client
Catégorie : Service
Judy's 1st time at Mike White Ford
Absolutely fantastic service! They open when they do, gave concise details on everything, and never hid any information from me!! Excellent service.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/20/2020 03:20 PM

Judy, congratulations on your first visit to Mike White Ford! We were so glad that you gave us the chance to serve you and even more glad that you had such an excellent experience! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

AW
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AARON W.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2020
client vérifiéVérifié Client
Catégorie : Service
Rear brake pads
Always great service.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/20/2020 02:50 PM

Aaron, thank you for the great review! We're glad that we were able to get your brake pad situation taken care of and get you safely back on the road! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2020
client vérifiéVérifié Client
Catégorie : Service
Quick and honest service
I appreciated the honest feedback on my car and that they were able to fix the problem and still have it done by the time I was quoted for the diagnostic testing. They didn’t try to get me on a single extra part. It was just a quick and honest service repair.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/12/2020 11:22 AM

Anonymous, thank you for the 5 star review! We're so glad that you enjoyed our quick and honest service! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JB
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JEFF B.
Manson, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2020
client vérifiéVérifié Client
Catégorie : Service
Top shelf service
Professional grade attention
Market competitive pricing
Top shelf team
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/12/2020 11:16 AM

Jeff, thank you for the incredible review! We're so glad that you enjoy our team and find our pricing to be fair! Those are two things that we're really proud of! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/04/2020
client vérifiéVérifié Client
Catégorie : Service
Same problems but now my truck is greasy.
The service guys are good, the dealership is fine but you get what you get from Ford. I shouldn't have a brand new truck requiring maintenance because so called Robots might not have put it together properly. On top of that now my truck had a large grease spot on the seat from some careless tech. Next time I'm buying a Toyota.
Non recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 11/09/2020 04:46 PM

Anonymous, thank you for reaching out. Although we can't control how the vehicles are built, we can offer a solution for the grease spot. We'd like to invite you back to the store to clean it up for you, free of charge and in under 20 minutes. Come in at your convenience and we'll be happy to fix it for you! We're sorry to hear about it and will be reviewing our process with our team to make sure that it doesn't happen again. Thank you. 

Employés avec lesquels vous avez travaillé
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