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Adam Ritch

Service Advisor
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(283 reviews)
69

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Client vérifié
Airway Heights, WA
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2021
client vérifiéVérifié Client
Catégorie : Service
owner
EXCELLENT SERVICE
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/24/2021 01:52 PM

Anonymous, thank you for the excellent review! We're so glad that you had a great service experience! We're very proud of our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Employés avec lesquels vous avez travaillé

LG
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LORNA G.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
client vérifiéVérifié Client
Catégorie : Service
Customer service
Great customer service. Ready to help and very pleasant
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/15/2021 04:56 PM

Lorna, thank you for the 5 star review! We're so glad that you were happy with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

TD
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TERRY D.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
client vérifiéVérifié Client
Catégorie : Service
Quick service
I was very pleased with how I was treated as well as how efficient the maintenance was done on my vehicle
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/11/2021 02:03 PM

Terry, thank you for the great review! We're so glad that your maintenance was successful and fast! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employés avec lesquels vous avez travaillé

Client vérifié
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2021
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Adam genuinely cares about customer satisfaction and went the extra mile to make sure all my concerns were thoroughly addressed.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/08/2021 02:48 PM

Anonymous, thank you for the 5 star review review! We're very proud of Adam and will be sure to pass along your kind words. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

WB
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WILLIAM B.
Pinehurst, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2021
client vérifiéVérifié Client
Catégorie : Service
Great Service
Adam Ritch and Joe Fio are the best and that is why I have my work done at Mike White Ford!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/04/2021 02:48 PM

William, thank you for the great review! We're so glad that you have such great and consistent service with us! We'll be sure to pass along your kind words to both Adam and Joe! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RT
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RICK T.
WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2021
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Very friendly and personable service. Highly recommend this Dealership.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/04/2021 02:47 PM

Rick, thank you for the 5 star review! Our customers are everything to us and we always want to make sure they are taken care of and feel valued! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

OM
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OREN M.
Kingston, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2021
client vérifiéVérifié Client
Catégorie : Service
Service department
Fast, friendly and efficient
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/03/2021 02:33 PM

Oren, thank you for the 5 star review. Fast, friendly and efficient are always our goal for our service customers! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Rathdrum, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2021
client vérifiéVérifié Client
Catégorie : Service
Service
Service was great everything was fixed except one thing. my F350 pulls to the left that was not fixed. i was told someone would get with me to get it back in to figure it out. no know has call me bac or even set it up. pulls to the left going the road. once in a while step hard on the break it pulls to the left. not all the time. would like this fixed. only have the truck for three months. was every happy with everything that was done and the great service. just would like that steering fixed not pulling to the left.
Recommandé
Employés avec lesquels vous avez travaillé

JH
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JULIE H.
Potlatch, ID
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/31/2021
client vérifiéVérifié Client
Catégorie : Service
On time service
I recently bought a new vehicle at Mike White Ford and I love it. Unfortunately my service engine light came on and the part that was needed was not in stock so they scheduled another appointment for me. The day of that appointment they were ready for me when I arrived and got the job done.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 02/01/2021 02:45 PM

Julie, thank you for the good review! It's never fun when things come up with new vehicles, but we're so glad that we were able to get the part back in stock and get you back on the road as fast as we possibly could! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

CP
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CHET P.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2021
client vérifiéVérifié Client
Catégorie : Service
Mike White warranty service
My 05 6.0l F350 has had its share of problems as they do. In Nov I had a serpentine belt tensioner go south causing an intense screech at 3000 rpms. Mike White service handled the repair and changed the serpentine belt at that time. My favorite truck developed another mysterious squeak in mid Jan. The crew at Mike White addressed the issue and recognized the warranty issue and addressed it accordingly. A+
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/29/2021 03:30 PM

Chet, thank you for the fantastic review. Having a screechy or a squeaky truck is never fun, but we're so glad that we were able to get it sorted out for you! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
client vérifiéVérifié Client
Catégorie : Service
Myself
The people they try to give you the best for your money
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/29/2021 12:50 PM

Anonymous, thank you for the 5 star review! We always want our customers to have the best possible experience and we work hard to do our best! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

LB
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LARRY B.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
client vérifiéVérifié Client
Catégorie : Service
Great Service
The service guys were very friendly. They communicated exactly what they were going to do and how long it would probably take. Then they did exactly what they said they'd do!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/25/2021 02:58 PM

Larry, thank you for the great review! We're so glad that you had such a smooth and seamless service experience! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

MW
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MARILYN W.
Rathdrum, ID
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2021
client vérifiéVérifié Client
Catégorie : Service
Fun experience
Ed was great with our experience. He answered all of our questions and even helped me set up my phone a couple of times. Mike white and Ed get 5 stars!!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/21/2021 02:01 PM

Marilyn, thank you for the fantastic review! We're so glad that Ed was able to help you and gave you a great experience! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Maries, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2021
client vérifiéVérifié Client
Catégorie : Service
Friendly,informative, comfortable
Friendly, informative, comfortable
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/20/2021 02:41 PM

Anonymous, thank you for the great review! Friendly, informative and comfortable are three of our most important goals for our customer experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

MT
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MARK T.
Post Falls, ID
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/20/2021
client vérifiéVérifié Client
Catégorie : Service
Maintenance/Repair
Didn't fix trunk latch as stated. Said trunk wasn't seated properly in vehicle
and couldn'tt fix at dealership.... recommended body shop to fix...this repair should be covered as it does not pertain to anything owner of vehicle did.
Trunk was probably not seated correctly at factory... .will contact service dept to check on this.. ATTN Adam....
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/20/2021 02:38 PM

Mark, we're sorry that we weren't able to assist you on your trunk latch. We empathize and understand your frustration at the trunk situation; however, being that the vehicle is well outside of the age and mileage requirements for the Ford factory warranty and the vehicle wasn't sold by us (meaning that we didn't warranty or inspect the vehicle prior to purchase), referring you to a body shop was the best course of action that we could recommend. We don't have body shop facilities onsite so we're unable to fix the situation ourselves. Thank you for your understanding. 

Employés avec lesquels vous avez travaillé

FL
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FOSTER L.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2021
client vérifiéVérifié Client
Catégorie : Service
Staff went out of their way
Had to leave for a family emergency, I was squeezed in. The crew went out of their way to ensure my explorer was ready for the trip and in time. Will definitely be coming back
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/19/2021 01:55 PM

Foster, thank you for the great review! Emergencies are never fun and we hope that everything is alright! We're so glad that we were able to make a difficult situation a little easier! Thank you for choosing Mike White Ford! We look forward to serving you again, under better circumstances.

Employés avec lesquels vous avez travaillé

BH
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BETHANY H.
Liberty Lake, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2021
client vérifiéVérifié Client
Catégorie : Service
Review
The service was excellent. I couldnt have asked for a better experience!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/14/2021 01:52 PM

Bethany, thank you for the excellent review! We're so glad that you and your Fusion had a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

MG
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MARY G.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2021
client vérifiéVérifié Client
Catégorie : Service
Service
Adam is service is great. Always makes sure I get what I need done.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/13/2021 03:44 PM

Mary, thank you for the great review! We're very proud of Adam and will be sure to pass along your kind words to him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

ES
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ERNEST S.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2021
client vérifiéVérifié Client
Catégorie : Service
Flex recall
Quick service
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/12/2021 02:29 PM

Ernest, thank you for the 5 star review! We're so glad that we were able to take care of your flex and get you safely back on the road! Thank you choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

PD
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PETER D.
Coeur D'Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2021
client vérifiéVérifié Client
Catégorie : Service
Nicest Advisers on the Planet
Each and every advisor is just an awesome employee to work with.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 01/11/2021 03:19 PM

Peter, thank you for the awesome review! Nicest Advisors on the Planet is high praise but we'll take it! We're very proud of our service advisors and glad that you had such a phenomenal experience with them! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
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