
Hello Lei,
We apologize for the concerns you have experienced. As much as we'd like to assist, transactions between the dealership and the consumer are strictly between those parties. We're unable to intervene in any sales disputes. We encourage you to work with the dealership's respective department manager or the general manager as they're directly involved and will be in the best position to assist. ^cc
Hey Yazmin, thank you for sharing your feedback regarding your vehicle and we are really sorry to hear about your experience. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc.