2024 Hyundai IONIQ 5 Avis - Propriétaires Vérifiés

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(Moyenne sur 10)

Avis

4,3

(1424 Avis)

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James H.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/26/2026

Avis vérifié

Endless 12V battery problems make this vehicle unreliable.

I love this car. Great to drive, comfortable. Fast charging. Nice electronics. But... Constant 12V battery issues. I carry a jump pack so I can start the car when the 12V dies. Hyundai puts an inadequate battery in this car and the software to maintain it clearly doesn't work. I've had it in service a dozen times. I'm always told that the battery is fine and they don't see a problem. I escalated to Hyundai and after months they determined that they wouldn't do anything for the problem. I considered filing a lemon law complaint and still might, but the "depreciated value" is horrible - the vehicle has lost over 50% of the value in 18 months! I can't afford to trade it in and Hyundai clearly either isn't capable or just outright refuses to deal with it. This is my last Hyundai. If you are thinking about getting one look into the forums.

Jeffery L.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/26/2026

Avis vérifié

Terrific experience despite clunky dashboard and back hitch rattle

I very much enjoy the car. Such a smooth ride and good range. The hitch rattle is quite annoying and the dealer worked on it and made it worse. The dash controls are surprisingly clunky. I'm highlighting the few negatives when in fact I really like the car.

Marc G.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/26/2026

Avis vérifié

Well designed mechanically. Programming is not good enough to be terrible. However since sensor are not accurate, no amount of programming will help bad sensor selection. And most of the sensors are the same for all manufacturers. Screen design is also shows that graphics are not helpful. The mph is often obscured by the steering wheel, as it is not placed in the center of the screen. But there are Wing graphics that will depict things with no value?! Hyundai uses programming when it should use control logic.

Hyundai Motor America a répondu le 01/26/2026 06:54 AM

Hello RENATA, thank you for sharing your feedback on your 2024 Hyundai IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.

Eric D.

2024 Hyundai IONIQ 5

01/23/2026

Hyundai Finance Experience was Terrible

I forgot to add that the workers for Hyundai Finance call my father and I and harass us about not paying a bill that is in dispute. My father and I were co owners on the Ioniq 5. Again, I am a reasonable person but We have never missed a payment and the only reason the bill was not paid was that we are disputing the charge. This treatment is unacceptable. I even sent a certified letter to Hyundai Finance in America with no response. I am not sure what country the collection calls are from.

Hyundai Motor America a répondu le 01/23/2026 12:49 PM

Hello Eric,

Thank you for bringing this to our attention. The review is from a legitimate company that sends out surveys on behalf of Hyundai Motor America. This is not the experience we want for our customers. If you have any concerns, please contact Hyundai Motor Finance at (800) 523-4030.

Juliann D.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/23/2026

Avis vérifié

Hyundai Finance Expeirence was Terrible

I NEVER MISSED A PAYMENT AND HAD A GREAT EXPERIENCE UNTIL> After Hyundai Finance charged me for front Grille I replaced with proof (bills, pictures etc) of 481.00 , I will never buy a Hyundai vehicle again. It is sad that I have to deal with people that I barely understand , not from this country, hard to hear with much background noise. After proving I replaced it with everything they asked me to,. All they wanted to do is get theirm money. I am sure they work on commission. They just kept changing what was needed. Email after email and call after call!! I called and email over 20 times. I hope this was not reported to the credit bureaus , because all I was doing was disputing a charge. My 2 months up is not up to re lease either to get the charges waived! (81 total and I alreadt paid the lease turn in of 440. My father and me have never missed a payment ever from anyone and my father is 64 . I am looking for. avehicle right now since the Kia EV 6 lease is up in my family. We were going re lease the Ioniq 5. Unfortunately, I have to look to other companies.

Hyundai Motor America a répondu le 01/23/2026 01:47 PM

Hello Juliann, We are truly sorry the experience at HMF was not to your satisfaction. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.

Adam R.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/22/2026

Avis vérifié

Great choice for an EV!

Good spacious car, very comfortable inside. We sometimes rent for long road trips and then realize how spoiled we are. As an EV, it moves very smooth and quietly, making music in the vehicle more enjoyable too.

Jeffrey S.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/22/2026

Avis vérifié

Ioniq 5 limited review

Great car…just needs more advanced technology. Needs wireless CarPlay.

Recommandé

Jessica H.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/22/2026

Avis vérifié

I loved this car. I miss it terribly because the 12volt bat has died!

I have had my Ioniq 5 for just over a year. (I had the original Ioniq for five years). I love the 5... but the other day, out of nowhere, the 12 volt battery broke. It is currently in the shop and has been for a week. The service has been horrible because they aren't telling me any information. When I finally got through to someone, apparently the part it needs is on backorder. No time prognosis. Apparently all loner vehicles are gas and are unavailable. I am just out of a car in an incredibly inconvenient time of life and worried it will be a long time before I am reunited with my new car. I am shocked at the quality of this vehicle and surprised to have had such a poor experience with the team.

Hyundai Motor America a répondu le 01/22/2026 12:21 PM

Hello Jessica,

We would like the opportunity to investigate this. A representative will be in touch with you shortly to investigate further ^cc.

Cheryl B.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/21/2026

Avis vérifié

Reliable car.

The 2024 Hyundai IONIQ 5 is a reliable and fun car to drive. The console is easy to navigate and the safety features are an added plus.

Recommandé

Joseph C.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/21/2026

Avis vérifié

Awesome vehicle

Great in snow Good range Quiet and comfortable

Recommandé

David L.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/21/2026

Avis vérifié

Hi and Lo

Terrific acceleration and good range but clunky software, no washer for rear window, and squeaks and rattles. Also spacious front passenger area.

DIANE G.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/21/2026

Avis vérifié

Good Car might need some alterations

This is a great car for an electric vehicle however I did not know everything drains the electrical battery. So I am charging the Car quicker than I thought I would have. I cannot install a charging unit at an apartment complex which means I'm dependent on Electrify America stations. The vehicle should have come with an adapter so that I can charge it at more stations like Tesla. There are some design flaws as water collects in some of the door wells and definitely all around the Hatch. The car has stated the art equipment and can virtually drive itself. There's great audio and I have not had any problems with the dash panel.

Edward Z.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/21/2026

Avis vérifié

Pretty nice

Except for a few significant problems, this is a very nice car.

Recommandé

Reynaldo V.

2024 Hyundai IONIQ 5

Vérifié Propriétaire

01/21/2026

Avis vérifié

No lo recomiendo como compra

It's a good, comfortable, and luxurious car, but the battery life drops very quickly. I've had it for two years and it gets 30 miles per charge less than normal. Not good.

Hyundai Motor America a répondu le 01/21/2026 11:18 AM

Hello Reynaldo,

Thank you for sharing your feedback about your 2024 Ioniq 5.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc