WB

WILL BISHOP

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(917 reviews)
67

DH
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Danielle H.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Mr. Will B. is the BEST!!!
Mr. Bishop does a excellent job in making sure he takes care of my car and makes me feel comfortable and keeps me informed about my vehicle.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/28/2018 02:24 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Bowie, MD
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service, but did not receive call about status until I had I call.
Maybe it was just a busy day, but would have liked to speak to someone about anything concerns prior to pick up.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/28/2018 02:23 PM

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

SG
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Starr G.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Thank you!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/28/2018 10:20 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

DW
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Darrick W.
Morningside, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
great service
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/28/2018 10:17 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great work
The service area was amazing. I did not have to wait long for someone to assist me and my vehicle was fixed in a timely manner
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/28/2018 10:17 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

MB
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Micheal B.
Upper Marlboro, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Keep it up
I have been going to the dealership for some years now and Will Bishop aka Cedrick has always taken good care of my ride while always keeping me in the loop with any updates as they arise. Keep it up brother and thank you.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/28/2018 10:15 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Glenarden, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!!
Will was very helpful and professional. I did not have to wait all day to have my car serviced. Keep up the good work.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/20/2018 03:08 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Anonymous
N/a
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/20/2018 03:02 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

BH
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Byron H.
Bowie, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Silver Sally Genesis
Outstanding!!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/18/2018 03:19 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

LT
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Lavatte T.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service
From the time I spoke with the service representative (Mr. Will Bishop) on the phone, from when I met with him, until my vehicle was ready; he was friendly and helpful. He made me aware of funds I was due for my mileage and went so far as updating my address information that company had on file (which was my previous address) to notify them of the mileage on my vehicle so I may receive my refund via the mail. I received my vehicle back that evening in a timely fashion.

Once (before - about a year or so ago) I remember their was an issue with my vehicle for months that another dealership was not able to resolve. I brought my vehicle into you all and it was resolved when I received my vehicle back that same day.

Keep up the good work!

Satisfied customer,
Ms. Turner
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/18/2018 03:17 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Greatest place ever
I always have great experience at Pohanka
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/17/2018 03:07 PM

WOW! Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

 

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

AB
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Andrea B.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great and fast service !
I went in for an oil change, I was out in about an hour with my SUV’s tires rotated and oil changed!
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/15/2018 12:15 PM

 We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

JB
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Joan B.
Temple Hills, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
car recall
The notice of the recall was appreciated.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/13/2018 03:02 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

RT
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Robbin T.
Oxon Hill, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!!!
Service is always I don't care what ever time I go there I never there a long time.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/12/2018 02:41 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service. The wait for the vehicle was just as they indicated it would be.
Excellent customer service. The wait for the vehicle was just as they indicated it would be.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/11/2018 03:29 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

DH
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Dorothy H.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer services
Excellent service
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/10/2018 03:01 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

CP
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Cheryl P.
Waldorf, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Thank you, Pohanka service for your outstanding job in servicing my 2013 Sonata. Your attention to detail helped me complete my car repair in a timely manner.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/10/2018 02:56 PM

 We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

SS
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Sandra S.
Fort Washington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
Intake was excellent
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/05/2018 03:12 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

Client vérifié
Greenbelt, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always return
Respectful employees, very clean comfortable waiting area & convenient location. They always keep you up to date with your vehicle in a timely matter.
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/05/2018 03:11 PM

 We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé

CL
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Cornell L.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Took my 2013 Genesis here for service and I why treated great by my service advisor Will
Recommandé
ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/05/2018 03:10 PM

 We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.