WB

WILL BISHOP

Pohanka Hyundai

Évaluation globale

4,6

(917 reviews)

67

Critiques de WILL BISHOP

Client vérifié

Greenbelt, MD

2014 Hyundai Elantra

12/01/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Very good

Very good

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 12/03/2018 03:03 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SW

Sharie W.

Clinton, MD

2014 Hyundai Sonata

11/28/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service!

Working with service manager Will is always a great experience!
He is an asset to Hyundai!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/28/2018 03:34 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

BP

Benjamin P.

Washington, DC

2015 Hyundai Sonata

11/27/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Thourough job, they went above and beyond

These guys gave me great advice and corrected bad information I had been given by a different dealership. I've only been there once so far, but I will be using them going forward.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/28/2018 03:34 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DL

Dallas L.

District Heights, MD

2011 Hyundai Genesis

11/26/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Superior Service

Great experience!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/28/2018 03:33 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Capitol Heights, MD

2017 Hyundai Tucson

11/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

n/.a

n/a

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/26/2018 03:11 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LS

Lonzo S.

Washington, DC

2014 Hyundai Sonata

11/24/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer Service is SUPERB

Will was OUTSTANDING

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/26/2018 03:10 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Bowie, MD

2015 Hyundai Sonata

11/21/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Customer satisfaction

Recommended this dealership for your service needs

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/21/2018 12:33 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SB

Sylvia B.

Bowie, MD

2013 Hyundai Santa Fe S

11/20/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good staff.

Staff friendly and informative.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/21/2018 12:36 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

LB

Latisha B.

Morningside, MD

2017 Hyundai Elantra

11/19/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

They suck

I would never go back to this location they need to do better

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/21/2018 12:36 PM

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Temple Hills, MD

2018 Hyundai Sonata

11/17/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

They were courteous and helpful

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/19/2018 02:50 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Upper Marlboro, MD

2018 Hyundai Sonata

11/16/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Oil change

The oil change was quick, staff was professional.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/19/2018 02:50 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

CM

Carolyn M.

Upper Marlboro, MD

2018 Hyundai Sonata

11/16/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Will was great!

Even though I came right at closing they took me in and provided great service

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/19/2018 02:49 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Stafford, VA

2017 Hyundai Santa Fe S

11/15/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

N/A

N/A

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/15/2018 03:13 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

JM

Jeanette M.

Greenbelt, MD

2018 Hyundai Elantra

11/14/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Will is Awesome

Will was very professional and detailed. Had me in and out quick.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/15/2018 03:17 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Greater Landover, MD

2012 Hyundai Veracruz

11/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

WWill is always personal with customers. I’ve know him since purchasing my 3 trucks.

Convenient. Clean. Free coffee and everyone is friendly.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/15/2018 03:16 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Suitland, MD

2014 Hyundai Tucson

11/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Oil change

Great customer service but please don’t adjust my seats and then leave it that way

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/15/2018 03:17 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Bowie, MD

2017 Hyundai Elantra

11/10/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

A Women Needs Service

The service was unacceptable.

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/12/2018 09:00 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KG

Kathryn G.

Temple Hills, MD

2018 Hyundai Santa Fe

11/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Sunshine on a Cloudy Day!

I needed to have an oil change done and made an appointment on what became an early in the morning, cloudy, rainy, cold day. My misery was quickly abated when I met Will, my service rep, and the young lady in the cashier's office. They were both extremely warm, friendly, and knowledgeable.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/12/2018 03:29 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Oxon Hill, MD

2012 Hyundai Elantra

11/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Not here, any other Hyundai dealer but here.

Pay 2k for repairs and the car drives almost as bad as when dropped off.

Non recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/12/2018 08:53 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

SP

Sherria P.

Glen Burnie, MD

2015 Hyundai Sonata

11/09/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Great from customer service to car service

Friendly staff, quick & great service!!

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 11/09/2018 03:15 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

521-540 sur 931 résultats

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