TK

TODD KISTLER

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(375 reviews)
82

Client vérifié
Grove City, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best customer service around.
While we like our Hyundai vehicles, but we love the service that we get at Dennis Hyundai. The staff there are a model of professionalism, and their service department is why we will be purchasing our next vehicles from them as well.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/21/2016 05:08 AM

Dennis Hyundai of Easton appreciates your compliments. It is such an honor to be known for the best customer service in the area. We have worked very hard to establish and maintain our reputation for the utmost professionalism and workmanship. We look forward to assisting you with your newest Hyundai. Thank you!

Employés avec lesquels vous avez travaillé

Client vérifié
Mount Vernon, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great, always friendly
Great always friendly, wish the price was a little cheaper, but you can't have it all
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/19/2016 05:40 AM

Thank you for expressing your thoughts. Here at Dennis Hyundai of Easton, we believe the value of our services strongly reflects the quality that we provide in customer service and workmanship. We hope you are taking advantage of the coupons that we have to offer! We are eager to see you again. Take care.

Employés avec lesquels vous avez travaillé

JR
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John R.
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
timely service
timely and friendly service
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/19/2016 05:42 AM

John, we appreciate your sentiment. You can always count on the Dennis Hyundai of Easton Service Department for the best customer service possible. Thank you!

Employés avec lesquels vous avez travaillé

Client vérifié
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Did not make an appointment, they took me in and completed the job in under an hour.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/19/2016 05:21 AM

Thank you for sharing your experience with us. We're always happy to accommodate our customers who need last minute maintenance! Here at Dennis Hyundai of Easton, our customers are extremely important to us. We hope to see you again.

Employés avec lesquels vous avez travaillé

Client vérifié
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Nice waiting room
Nice place to wait during service, with water and tea provided.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/16/2016 06:32 AM

We're happy to hear that you thoroughly enjoyed your wait during your service. We like to make sure our customers are comfortable and well taken care of! Dennis Hyundai of Easton values your feedback. Thank you.

Employés avec lesquels vous avez travaillé

AB
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Abdulaye B.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick service
The guys 5ake care of things very fast. I dropped my car off and before reaching to my office, I received a call that it was ready for pickup.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/15/2016 05:28 AM

Thank you for your review, Abdulaye. We love to hear from customers who are impressed with our prompt maintenance! The Dennis Hyundai of Easton Service Department's goal is to go above and beyond expectation.

Employés avec lesquels vous avez travaillé

RQ
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Ronald Q.
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great customer service
it is such an easy experience to come to Dennis and the follow up is also great absolutely no porblems
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/15/2016 05:24 AM

We're overjoyed to hear how convenient our Service Department has made your maintenance experiences, Ronald! Dennis Hyundai of Easton values your support. Thank you and have a nice day!

Employés avec lesquels vous avez travaillé

AC
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Ashley C.
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Love coming here to get my car serviced.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/14/2016 05:04 AM

It means a lot to us to hear that you love bringing your car to Dennis Hyundai of Easton, Ashley! Our Technicians and Service Advisors take great pride in the quality of their work. Thank you for your continued business.

Employés avec lesquels vous avez travaillé

JL
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Polite people, efficient service and timely
Efficient service, friendly people.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/13/2016 05:22 AM

Julie, thank you for sharing your thoughts with us. Here at Dennis Hyundai of Easton, one of our goals is to give our customers the best experience. Our service always comes with a smile!

Employés avec lesquels vous avez travaillé

RM
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Richard M.
Delaware, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thank you
They always do a good job and try to be helpful.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/12/2016 05:17 AM

Thank you for recognizing the efforts of our Dennis Hyundai of Easton team, Richard. We will often go above and beyond for our customers, to assist in any way we can!

Employés avec lesquels vous avez travaillé

JR
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Jessica R.
Westerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt Courteous Service
Great customer service and prompt work.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/09/2016 06:24 AM

Thank you for sharing your thoughts with us, Jessica. Dennis Hyundai of Easton is well-known for superior customer service, professionalism, and honesty! We're pleased to hear that your experience was stress-free.

Employés avec lesquels vous avez travaillé

AS
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Amanda S.
Columbus, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/07/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Horrible Service-Not Completed!
I was supposed to receive a brake and tire inspection with my "Works" package, as well as a top off of my tire pressure. The next day I took my car for a second opinion when it was making a noise it hadn't been making prior to my service at Dennis Hyundai. A close, close family friend took a look and informed me I needed 2 new tires as well as new brakes. I was furious. On top of that, my tire pressure had not been topped off. I called to complain and was told if I decided to bring my car back for the next service I should demand it for free....but that that particular employee always does a good job. He made it sound like it wasn't a big deal that I paid for a service I did not receive. Very unprofessional!!!
Non recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 12/07/2016 01:53 PM

Dear Amanda,

I would like to apologize for your recent service visit. I would love the opportunity to discuss it with you further. Please contact me at your earliest convenience at (614)471-2900 ext 7301. I would also like to offer to you to bring the vehicle back in so I can inspect it personally and I will certainly provide any needed services that we missed at no labor charge to you. I look forward to hearing from you and correcting the situation to your satisfaction.

Thank you,
Ryan Riedmaier
Service Manager
Dennis Hyundai of Easton
(614)471-2900 ext 7301

Employés avec lesquels vous avez travaillé

MB
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Marque B.
Gahanna, OH
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy, helpful
The service area is convenient. the staff is very friendly and helpful.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/08/2016 05:16 AM

We appreciate your feedback, Marque. Thank your for your reassurance that our staff were helpful and treated you well. Dennis Hyundai of Easton will continue to provide you with superior service.

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Dennis Hyundai of Easton
Very professional and courteous. Great customer service. They have always done a nice job servicing my vehicle and in a timely fashion as well. Todd took care of me this past time- I brought my car in for a specific problem but they still ran all kinds of diagnostics on my car & he was great at explaining what was needed and why (without being "pushy"). I will be returning to get those things done & was glad they took the time to give me those extra recommendations.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/07/2016 05:51 AM

Thank you for taking the time to share your experience with us. Here at Dennis Hyundai of Easton, we are dedicated to the highest level of customer service and workmanship standards. You can expect the same level of accommodation, respect, and attention to detail when you return. We appreciate you placing your trust in us to take care of you and your vehicle. See you soon!

Employés avec lesquels vous avez travaillé

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Client vérifié
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service done fast
Car was done when promised. Thanks!
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/05/2016 05:52 AM

Thank you for advising us that our services were performed in a timely fashion. Here at the Dennis Hyundai of Easton Service Department, prompt and efficient maintenance is imperative to us.

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No BS
Quick in, quick out, no BS.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/02/2016 06:12 AM

Thanks for your feedback. It means a lot to us to hear that our Service Department is meeting your expectations. Our goal is customer satisfaction!

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
clm
Location is close to my home.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 12/02/2016 06:05 AM

Thank you for your review. We're pleased to hear that servicing your vehicle at Dennis Hyundai of Easton is so convenient for you! We'll continue to keep up the great work.

Employés avec lesquels vous avez travaillé

ZB
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Zeytavia B.
Gahanna, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Zey's Review
Nice guest lounge area -- better than many car repair shops I've been to in the past.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 11/28/2016 07:53 AM

Hi Zeytavia, thanks for letting us know you enjoyed our guest lounge! Our goal is to meet and exceed our customer's expectations of service so we are glad to hear we are doing a great job. We hope to see you again for future routine service!

Employés avec lesquels vous avez travaillé

RK
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Ronald K.
Gahanna, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great location and great Service Representative.
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 11/25/2016 06:10 AM

We're happy to hear that our location is convenient for you, Ronald. Dennis Hyundai of Easton will continue to provide you with the best customer service imaginable. We look forward to your next scheduled maintenance. Thank you!

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thanks!
?
Recommandé
Christopher S. de Dennis Hyundai of Easton a répondu le 11/22/2016 05:03 AM

You're Welcome! It was our pleasure to provide the highest quality performance during your visit. Dennis Hyundai of Easton hopes to see you again!

Employés avec lesquels vous avez travaillé
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