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TODD KISTLER

Dennis Hyundai of Easton
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(375 reviews)
82

Critiques de TODD KISTLER

JK
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Jacob K.
Columbus, OH
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the guys in the service drive are awesome
i'll come here and own Hyundai's forever
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/29/2016 04:07 AM

As always it was a pleasure to assist you.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
Client vérifié
Columbus, OH
2009 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great car -- Great service!!
My car is still running great after 70,000 miles. Very happy!
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/27/2016 05:24 AM

Thank you so much for taking the time to fill out the survey and for the kind words. We look forward to helping you keep your car in tip top shape for many years to come.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
Client vérifié
Gahanna, OH
2005 Hyundai Xg350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Reliable as always
Car took exactly as long as expected for repair to be completed.
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/27/2016 04:41 AM

Thanks for coming in. We know how important your time is so we are glad to hear we met our original promise time.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
MA
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Maddard A.
Columbus, OH
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Nice people and always ready to help
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/27/2016 04:12 AM

Thank you for taking the time to respond. We know that your time is valuable and appreciate you filling out the survey. 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
TT
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Thanh T.
Columbus, OH
2015 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent work & friends. Great...
Recommended my friend family
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/27/2016 03:56 AM

Thank you for responding. Recommending us to your friends and family is the best compliment you can give us.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
TR
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Tracy R.
Reynoldsburg, OH
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service.
Always a good experience.
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/23/2016 04:03 AM

Thank you for the response. It is always a pleasure assisting you.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
LM
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Larry M.
Columbus, OH
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistent attentive service
Even when things don't turn out as you would hope for getting your car serviced, they know how to turn it around to make it a positive experience. The little things they do out of convenience for the customer goes a long way. Keep up the great service.
Recommandé
TODD K. de Dennis Hyundai of Easton a répondu le 06/20/2016 04:39 AM

Certainly appreciate the kind words. I'll see you next time.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
BG
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Barry G.
Columbus, OH
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The staff is great
Great
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/17/2016 03:52 AM

Thanks for responding and we hope to be able to assist you again soon.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
Client vérifié
Reynoldsburg, OH
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good personnel in Service Department---courteous, pleasant, personable, and professional
I was very pleased that the recall work was done quickly and the service advisor was friendly and courteous. I would have any recall work done at this location without hesitation. Would prefer to be able to get my car cleaned and vacuumed after servicing, but this location doesn't provide that option.
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/13/2016 04:31 AM

Thanks for the review and kind words. We definiteley take all these comments seriously and are always looking for ways to improve.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
MB
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Michael B.
Mansfield, OH
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A++++++++++++++++++++++++++
A++++++++++++++
Recommandé
RYAN R. de Dennis Hyundai of Easton a répondu le 06/04/2016 08:29 AM

Thanks for the response.

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
BH
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Brad H.
Columbus, OH
2012 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
What makes the place so great just a few words
The people, they are always friendly (genuinely so) and the level of trustworthy service they provide
Recommandé
Victoria C. de Dennis Hyundai of Easton a répondu le 05/23/2016 05:14 AM

Thank you for sharing these generous comments with us, Brad! We enjoy working with you and look forward to your next visit! 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
CM
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Cheryl M.
Gahanna, OH
2010 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Expertice appreciated
Efficient, effective, accommodating service.
Recommandé
Victoria C. de Dennis Hyundai of Easton a répondu le 05/19/2016 01:14 PM

We're so pleased you feel this way, Cheryl! Thank you for taking the time to share your thoughts with us and for choosing Dennis Hyundai of Easton. Come back sometime soon! 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
MR
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Michael R.
Canal Winchester, OH
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
It's always a nice experince when I get my car service
5 stars
Recommandé
Victoria C. de Dennis Hyundai of Easton a répondu le 05/18/2016 06:29 AM

Thank you for sharing this feedback with us, Michael! Our team enjoyed working with you and your Sonata and we look forward to your next visit. Let us know if we can help with anything else! 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
Client vérifié
Westerville, OH
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They have earned my trust.
5 out of 5 stars
Recommandé
Victoria C. de Dennis Hyundai of Easton a répondu le 05/17/2016 06:13 AM

We're happy to hear this feedback! We look forward to working with you for years to come! Thank you! 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
JT
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JAMES T.
2016 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very quick and friendly
Everyone at Dennis was quick, efficient and friendly. Highly recommend going here for your maintenance needs!
Recommandé
Victoria C. de Dennis Hyundai of Easton a répondu le 02/11/2016 08:57 AM

Thank you for sharing this incredible feedback with our team here at Dennis Hyundai of Easton, James! We are so pleased you enjoyed your time with us and we look forward to working with you again next time! 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
BS
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BENJAMIN S.
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional customer service
I never trust a dealership that doesn't offer snacks and beverages in addition to exceptional service. Everything is top notch at Dennis Hyundai!
Recommandé
Victoria C. de Dennis Hyundai of Easton a répondu le 01/06/2016 07:15 AM

We are delighted to know you enjoyed your time at our dealership, Benjamin! Thanks for leaving us those great ratings and for choosing to bring your Sonata to our team here at Dennis Hyundai of Easton. See you next time! 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
KS
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KELLY S.
Columbus, OH
2012 Hyundai Elantra
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/23/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
lack of communication
i like the work on my car and feel confident that it is safe and well completed. However, I do believe that customers deserve better communication ...especially if it is a particularly long job and the business is offering text and phone communication. I had to innitiate all discussions and phone calls updating me on my car and never once received a text.
It has always bothered me to that there is NO COFFEE or soda in the place. How ridiculous to only offer it to me when im buying a new car then not when im getting my car worked on.
If there was a choice of "maybe" to select under "would you recommend this business to a friend"...that would be my answer.
Recommandé
Aaron R C. de Dennis Hyundai of Easton a répondu le 08/22/2013 08:38 AM

Kelly, I apologize for the communication issues, we will work with our personnel to assure the communication is better in the future.  We do offer free coffee and bottled water at our coffee bar located in our customer waiting lounge, along with free Wi-Fi and private sitting areas.  Also located in our service drive up area have vending machines with everything from soda to ice-cream. 

Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
SJ
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SHELLY J.
Canal Winchester, OH
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2013
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is great
Very happy with this dealer.
Recommandé
Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
BW
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BRIAN W.
Delaware, OH
2013 Hyundai Santa Fe
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/06/2013
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Expensive, bogus upsell, long wait
They charge $25 for tire rotation, and if you want them balanced it's $70. I overheard them attempt an upsell of a bogus "caliper cleaning" to a woman, which makes me question their tactics. I didn't have a great buying experience either and would recommend going elsewhere.
Non recommandé
Aaron R C. de Dennis Hyundai of Easton a répondu le 07/25/2013 11:19 AM
I'm sorry you have had a poor experience at Dennis Hyundai. Dennis regularly price checks the market and is confident the pricing is competitive, in fact our Synthetic Bled Oil change is less than what others are charging for a Conventional Oil Change. Dennis also offers a lifetime free rotation program. A Brake Service is recommended every 15,000 miles and is certainly not a "bogus" service. This service helps assure maximum brake Brake Pad and Rotor life and saves customers costly unnecessary repairs due to uneven brake wear. Hyundai recommends owners preform this service regardless of their gender. Please refer to the following link to learn more about this service and many other services Dennis provides. www.dennisservice.com/resources/video-library/ds-brake-service/
Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
JW
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Jane W.
Columbus, OH
2005 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2013
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
never had a bad experince
for a dealership they are great
Recommandé
Employés avec lesquels vous avez travaillé
TK
TODD KISTLER
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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