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SureCritic / Concessionnaire Hyundai / Dennis Hyundai of Easton
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Dennis Hyundai of Easton

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(3 807 Avis)
79
Écrire un avis
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Détails du score

5 stars
83%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
136
Total des ReScores™
4,7
Moyenne de ReScore™
79
Score NPS ®

Détails de l'entreprise

À propos

At Dennis Hyundai we offer knowledgeable sales associates and highly trained service technicians. We also have a large inventory with over 300 cars to choose from and a fully stocked parts department. Dennis Hyundai is located in Columbus, OH. At Dennis Hyundai we offer knowledgeable sales associates and highly trained service technicians. We also have a large inventory with over 300 cars to choose from and a fully stocked parts department. Dennis Hyundai is located in Columbus, OH.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(614) 471-2900
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2900 Morse Rd. Columbus, OH 43231
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(3 807 Avis)
Écrire un avis
Avis récents
SM
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STEPHEN M.
Canal Winchester, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/27/2023
0
Catégorie : Service
Thiefs and shitty service!!! Stay away!
I went in for service for a valve cover change. I spent 300 to tow thw car there and 700 for the replacement. Service took 9 DAYS! After getting my car back after 9 DAYS!!! they lied to me and told me it took so long because only a master tech could work on my car which a complete lie. Especially since talking with my buddies that are also master techs at other Hyunfai dealerships. Now a day after I got my car back my car experienced codes bieng thrown and my sunroof switch was broke. While in thier possession and the turbo keeps cutting out. I have written numerous emails In regards to these 2 issues and they have alllllll been ignored. I have also contacted the service manager Nate Larmore Including the GM Ken Robinson and still getting blown off. Am currently speaking to a lawyer about the issues and will be in contact with them soon. This has been going on since April 6th. This has been the wooooorst experience with a company and dealership I have ever had. SO NOT CONTACT OR BRING YOUR VEHICLE HERE!!!!
SM
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STEPHEN M.
Canal Winchester, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/27/2023
0
Catégorie : Service
Thiefs and shitty service!!! Stay away!
I went in for service for a valve cover change. I spent 300 to tow thw car there and 700 for the replacement. Service took 9 DAYS! After getting my car back after 9 DAYS!!! they lied to me and told me it took so long because only a master tech could work on my car which a complete lie. Especially since talking with my buddies that are also master techs at other Hyunfai dealerships. Now a day after I got my car back my car experienced codes bieng thrown and my sunroof switch was broke. While in thier possession and the turbo keeps cutting out. I have written numerous emails In regards to these 2 issues and they have alllllll been ignored. I have also contacted the service manager Nate Larmore Including the GM Ken Robinson and still getting blown off. Am currently speaking to a lawyer about the issues and will be in contact with them soon. This has been going on since April 6th. This has been the wooooorst experience with a company and dealership I have ever had. SO NOT CONTACT OR BRING YOUR VEHICLE HERE!!!!
TD
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Tony D.
Columbus, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/19/2023
0
Catégorie : Service
They don't even answer the phone
Fuck em they don't even answer the phone they're in desperate need of new staff
DC
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Darius C.
Columbus, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/19/2023
0
Catégorie : Service
Worst customer service ever!!!
I had a 2015 Hyundai Sonata repaired here for a P0010 code then got charged 3400 for the code to be removed. 2 weeks later on 4/7/23 a loud crackling began so I pulled over immediately and got it towed back up there. A piece they replaced had came apart and caused my engine to blow. Its now 4/19/23 I haven't had a call from them on an update. I asked for a loaner car so I can get back and forth to work and was told I'm 2nd on a waiting list and that I'd have to pay 35 a day for it when it's available, still haven't got that either. They won't answer the phone most of the time then when they finally do I'm transferred to a voice-mail. This is by far the worst place I've ever had a repair done, I also currently finance this same car through them and now regret doing so, they get a two thumbs down from me....P.S I still don't know anything about what's going on with my car or if they're going to pay me back for the shitty repair or anything !!!!!
LC
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Lisa C.
Columbus, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/08/2023
0
Catégorie : Service
Bought this car less than 6 months ago. Paying over 500.00 in labor. No help from sales or service. And I HAVE MIDDLE WARRANTY
I paid 20,000 for a 2019 Chevy Equinox in July. Check engine light on already. They referred me to a Chevy dealership vs them working on the car. Evap system messing up. 500.00 to fix it. When I bought the car salesman assured me it was a reliable car. I asked them to do an oil change. They said they had just done it not long ago. Oil light was on the following month and guess who had to pay for it? You guessed Me. When I asked them to fix the Evap system they said we can't do anything because you bought the preferred extended warranty pack not the premier. If you want you can bring it back and we can see if we can get you in something different. Who wants a Hyundai when they are being stolen all over the world. You'll be upside down because you only had it about six months. just terrible to pay all that money and the car has problems within 6 months and they leave you hanging out to dry....Be careful who you buy from.
LC
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Lisa C.
Columbus, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/08/2023
0
Catégorie : Service
Bought this car less than 6 months ago. Paying over 500.00 in labor. No help from sales or service. And I HAVE MIDDLE WARRANTY
I paid 20,000 for a 2019 Chevy Equinox in July. Check engine light on already. They referred me to a Chevy dealership vs them working on the car. Evap system messing up. 500.00 to fix it. When I bought the car salesman assured me it was a reliable car. I asked them to do an oil change. They said they had just done it not long ago. Oil light was on the following month and guess who had to pay for it? You guessed Me. When I asked them to fix the Evap system they said we can't do anything because you bought the preferred extended warranty pack not the premier. If you want you can bring it back and we can see if we can get you in something different. Who wants a Hyundai when they are being stolen all over the world. You'll be upside down because you only had it about six months. just terrible to pay all that money and the car has problems within 6 months and they leave you hanging out to dry....Be careful who you buy from.
GS
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Greg S.
New Albany, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2022
10
Catégorie : Service
I hit a deer with my Genesis G90
I hit a deer with my Genesis G90. I have all my service performed at Dennis, so it made sense to start there for my bodywork. My initial estimate was with Max Tinsley. Max was very professional and provided the insurance estimate quickly. Max made sure I was aware of the possible supply chain issues with a frontend collision on the G90 because of the computer systems. I left the car at Dennis for repair. The customer service Max provided was outstanding! He kept me apprised of the supply chain issues and the repair progress at the exact level I needed.

I picked up my "new" G90 and it is just as nice as it was 3 years ago! Thank you Max and Dennis... I would recommend the Dennis Collision Center and Max to anyone in need of this service.
DH
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Donna H.
Powell, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2022
10
Catégorie : Service
Excellent purchase experience and support from Cole at Dennis Hyundai East Columbus Oh.
Cole guided me to purchase the best vehicle for my needs. He went out of his way to give us an in car experience before purchase. His follow up support after purchase has been incredible to get the most out of our car technology. Hyundai was an excellent change for a committed Camry owner. Hyundai is a higher tier vehicle.
JS
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Juanita S.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2022
10
Catégorie : Service
Longtime customer
I have been a longtime customer (3 separate leases) over the last 10 years and have been quite satisfied. Always have had great customer service over the years. Ran into Brent Johnson at the gas station and let him know my lease end was coming up. He told me to stop in and see him and he would help me out. Finally got up to see him, and he was great. Explained how the lease to purchase option worked and answered all of my questions about purchasing my Ionic. Smooth transition and I am glad I did with the price of gas these days. Highly recommend him.
Thanks again, Brent.
KB
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Kris B.
Reynoldsburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2022
10
Catégorie : Service
Job well done!
I worked with Brent, and he was able to find me a 2022 Tuscon Hybrid! I had been looking since December 2021 and was beginning to search out of the city/state. Brent went above and beyond to help me! He was super friendly and easy to work with. I will be a Hyundai customer for life! Oh... and I LOVE my car so much!!!
TB
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Troy B.
Lynchburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2022
10
Catégorie : Service
Great salesman
Brent Johnson did a great job working with us., Very helpful answering all of are questions... would highly recommend getting a hold of Brent if you are looking for a Hyundai
BB
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Bill B.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2022
10
Catégorie : Service
Professionalism
Brent Johnson our salesman was professional and personal. He did a great job answering our questions and making our visit comfortable and pain free.
BB
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Bill B.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2022
10
Catégorie : Service
Professionalism
Brent Johnson our salesman was professional and personal. He did a great job answering our questions and making our visit comfortable and pain free.
JC
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Jalaun C.
Reynoldsburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2022
0
Catégorie : Service
Great Service!
I had a great experience buying my first car at Dennis Hyundai of Easton. The process went very smoothly and I was able to drive away with my new car for my 21st birthday.
PB
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Phyllis B.
Columbus, OH
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
it was great
everyone one was great to me they help me get my car fix, and i was out of there in not time
i was treated with much care and understanding with the main person who took care me
i had no ideal what i was doing but he did. thank was so much
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2025 IONIQ 5 N
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Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
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Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
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