ST

Sean Tolton

ASM

Pohanka Hyundai

Évaluation globale

4,8

(1327 reviews)

70

Critiques de Sean Tolton

ME

Musye E.

Washington, DC

2009 Hyundai Elantra

02/07/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Thank you Sean

Sean...thank you again for best services that you provide...I greatly value your opinion and your knowledge with whatever condition my car is when I bring it to get serviced...

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/08/2019 04:36 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

AF

Artina F.

Glenarden, MD

2013 Hyundai Elantra

02/06/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly Staff and Clean Waiting Area

The service staff are friendly and knowledgeable about the services recommended/required. Sean T., consistently provided me with updates on the issues found, suggested fixes and timeframe of the fixes I agreed to. I would highly recommend this location if you need repairs. The waiting area is spacious, clean and offers WiFi connections.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/08/2019 05:52 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KB

Kianna B.

Charlotte, NC

2017 Hyundai Elantra

02/05/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

5 star satisfaction

Mr bivins was amazing. Took care of me 100% throughout the entire process.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/08/2019 05:18 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

CB

Charlene B.

Greater Landover, MD

2018 Hyundai Sonata

02/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Customers service is great

Mr. Sean was excellent letting me know about the status of my car
I love the text messaging. Keeps you in the loop. Then my phone was depleating in my battery and the charge service Pohanka has service where u can charge you phone but the cord was broke. Mr. Sean offered me his charger. I was happy. :)

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/05/2019 11:26 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RD

Richard D.

Washington, DC

2015 Hyundai Equus

02/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Fast & Professional

The consistency and first class treatment keep me and my 2015 Equus happy

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/08/2019 06:01 AM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DWAYNE FORRESTER

JY

Jose Y.

Hyattsville, MD

2018 Hyundai Elantra

02/02/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Pohanka Hyandai customer

Professional and curtious

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 02/04/2019 12:39 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

PW

Paulette W.

Fort Washington, MD

2012 Hyundai Elantra

01/30/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service review

Sean Tolton is why I feel good about bring my car back to Pohanka for service. He is professional, honest, friendly and he shows that he cares about the customer and doing his best to serve them.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 08:46 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

CJ

Crystal J.

Washington, DC

2012 Hyundai Santa Fe

01/30/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The service

I always love coming to Pohanka Hyundai to have my car service. Sean Tolson the service advisor is knowledgeable about the services I need to keep my 2012 Santa Fe running smooth and safe and the only one I interact with every time I need it service, not that the other service advisors are not knowledgeable about my vehicle he is the only one that I am comfortable with from the first time I have taken my vehicle in for service. on top of this he give you personal chair side visit to go over (when you waiting for your vehicle) what service is require. and I would like to add besides the service advisors , seating, and vending machines and coffee/tea are the free ice cream sandwiches....yum (cookies would be nice...again.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 08:44 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

MB

Mickeeta B.

District Heights, MD

2016 Hyundai Accent

01/30/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

So Grateful

I'm so grateful for the wonderful care I received by Miguel and Sean. I was so nervous when ai arrived. They calmed me and took great care of me.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 08:41 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

MM

Marion M.

Capitol Heights, MD

2013 Hyundai Sonata

01/29/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

I enjoy when l step in the door l'm treat like my car will be taken care of. I enjoy when Sean knows who I am even though I don't come that often.He treat me with high respect.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 02:35 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RICHARD T BRITT

SW

Steven W.

Leonardtown, MD

2018 Hyundai Elantra

01/29/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great!

I’d recommend Pohanka to my friends and I loved my experience there but it’s too far from my home and I’ll be using a closer dealership for future services.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/31/2019 02:37 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

DB

Donald B.

Washington, DC

2014 Hyundai Santa Fe

01/28/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Service was outstanding. Sean was outstanding

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/29/2019 11:34 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

WC

Wickey C.

Upper Marlboro, MD

2011 Hyundai Equus

01/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The waitingyou're waiting area

The representative is very cordial and respectful to his customers. When leaving my vehicle for service, the representative text me or give me a call to let me know the process that's being done and how long it would take to make the appropriate repairs on my vehicle. He's professional and knowledgeable concerning the operation of my vehicle, thank you very much for your service.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/28/2019 02:43 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RS

Rudolf S.

Upper Marlboro, MD

2014 Hyundai Elantra

01/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Over all services 7

Timely service and very courteous sales representative.
The place was clean and orderly arranged.

Marie Davenport
Rudolf Schneider

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/28/2019 02:39 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

CW

Charmin W.

District Heights, MD

2018 Hyundai Elantra

01/23/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Quick and usually pretty fast

Came in for an oil change , everyone is always pretty friendly, and fast. Its always clean and they offer a complimentary charging station which is a plus. Was going to take the shuttle but opted to stay and wait on my vehicle. Only thing they did not do was wash my car and i was looking forward to it after all the snow. However, It was no big deal but i thought a complimentary wash came with your car servicing. But overall I would come again

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/24/2019 02:56 PM

Thank you for your review. Due to inclement weather, the pipes were frozen during your visit, if you'd like please return and we can give you a complimentary wash! We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KM

Kevin M.

Clinton, MD

2017 Hyundai Sonata Plu

01/22/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service.

Sean was outstanding. Great service rep.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/22/2019 11:44 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

Client vérifié

Oxon Hill, MD

2015 Hyundai Sonata

01/21/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Wasn’t a long wait time!

In & out of service

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/22/2019 11:31 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/22/2019 11:32 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

CM

Carolyn M.

Upper Marlboro, MD

2018 Hyundai Sonata

01/21/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great servive

Sean was extremely personable and had a sense of urgency. I spoke with him via telephone prior to coming and he was very courteous and knowledgeable

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/23/2019 07:44 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

RD

Richard D.

Washington, DC

2015 Hyundai Equus

01/18/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Simply the best

The value and service are well above standard, as is the vehicles. Thanks for always making the service visits quick and as painless as possible.

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/21/2019 11:19 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

KP

Kenneth P.

Washington, DC

2011 Hyundai Sonata

01/17/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service/Great People

As usual Sean was excellent at customer service. In general everyone there is pleasant and helpful

Recommandé

ASIA L C., Customer Service Liaison de Pohanka Hyundai a répondu le 01/17/2019 02:18 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Employés avec lesquels vous avez travaillé

681-700 sur 1339 résultats

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